https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-5 Gravity Support Forums Topic: Email Notifications not working en-US Mon, 20 Apr 2026 01:03:48 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-5#post-51812 Thu, 08 Mar 2012 21:29:39 +0000 Rob Harrell 51812@https://legacy.forums.gravityhelp.com/ <p>Solved via email - the notifications and form display was due to a plugin conflict. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-5#post-51782 Thu, 08 Mar 2012 16:00:38 +0000 hibiscuscreative 51782@https://legacy.forums.gravityhelp.com/ <p>I have followed all the instructions for troubleshooting the email problem to the letter. I tested the WP Mail plugin, and I received those messages just fine, regardless of whether I used the email address attached to my domain or my gmail address. Also, when I use other contact form plugins, like cforms, I receive email notifications with no problem. There also seem to be a lot of other people who have had this issue. This leads me to believe that there must be something different about the way Gravity forms executes the wp_mail() function.</p> <p>It is an annoyance, but I can live without notifications if I can't get this fixed. But I'm not sure what's going on with the display of my forms. My main contact form is fine: <a href="http://hibiscuscreative.com/contact" rel="nofollow">http://hibiscuscreative.com/contact</a></p> <p>However, my two, more extensive questionnaires using conditional logic don't display on the iPad or on a couple of other browsers: <a href="http://hibiscuscreative.com/contact/web-questionnaire" rel="nofollow">http://hibiscuscreative.com/contact/web-questionnaire</a> and <a href="http://hibiscuscreative.com/contact/logo-questionnaire" rel="nofollow">http://hibiscuscreative.com/contact/logo-questionnaire</a></p> <p>I'll send you my login info in just a minute. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-5#post-51780 Thu, 08 Mar 2012 15:25:24 +0000 Rob Harrell 51780@https://legacy.forums.gravityhelp.com/ <p>Gravity Forms doesn't send the email notifications, your web server does. Your web server is what sends the email, Gravity Forms just executes the wp_mail() function call and asks your web server to send the email. If there is any problem with emails not being sent, it's going to be a problem with your web server most likely, unless they are getting spammed?</p> <p>Can you send me a login to your admin so I can check out the forms with conditional logic to <a href="mailto:rob@rocketgenius.com">rob@rocketgenius.com</a> </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-5#post-51778 Thu, 08 Mar 2012 15:11:28 +0000 hibiscuscreative 51778@https://legacy.forums.gravityhelp.com/ <p>This is the second time I have started a forum topic about this issue, and I have yet to receive a response from the support team. I would love to use Gravity Forms, and in theory, I love the possibilities, but it's just not working for me, and I have had no luck in troubleshooting.</p> <p>Now, the 2 forms that I created that use conditional logic are not showing up at all in certain browsers. I may have to just switch back to cforms, which wasn't as elegant, but at least it worked. </p> https://legacy.forums.gravityhelp.com/topic/email-notifications-not-working-5#post-51426 Tue, 06 Mar 2012 09:58:24 +0000 hibiscuscreative 51426@https://legacy.forums.gravityhelp.com/ <p>I cannot seem to get the email notifications working properly.</p> <p>I have installed the WP Mail SMTP plugin and tested it with 2 different email addresses: an address associated with my domain and a gmail address. In both cases, I received the test email from WP Mail SMTP within seconds. However, I'm still not receiving any notifications of replies to my Gravity forms.</p> <p>This is the one I've been testing: <a href="http://www.hibiscuscreative.com/contact/" rel="nofollow">http://www.hibiscuscreative.com/contact/</a></p> <p>Dreamhost is my host, and I run hibiscuscreative.com address with Gmail. I previously used the cforms plugin for the form on this page, and I received notifications with no problem. I'm not sure why one plugin would send emails instantly and another would not. Please help.</p> <p>Thanks in advance! </p>