https://legacy.forums.gravityhelp.com/topic/email-routing-not-working-2 Gravity Support Forums Topic: Email Routing Not Working en-US Sat, 04 Apr 2026 16:18:26 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/email-routing-not-working-2#post-111718 Mon, 31 Dec 2012 12:55:27 +0000 Chris Hajer 111718@https://legacy.forums.gravityhelp.com/ <p>Just install <strong>one</strong> of the plugins. They all do the same thing, but each works a little differently. Just install one. Pick one which maybe has the best reviews or is highest rated or something. </p> https://legacy.forums.gravityhelp.com/topic/email-routing-not-working-2#post-111716 Mon, 31 Dec 2012 12:54:14 +0000 manonmichel 111716@https://legacy.forums.gravityhelp.com/ <p>okay, great! i'll install the plugins, and let you know if it works. thank you! and Happy New Year! </p> https://legacy.forums.gravityhelp.com/topic/email-routing-not-working-2#post-111707 Mon, 31 Dec 2012 12:32:52 +0000 Chris Hajer 111707@https://legacy.forums.gravityhelp.com/ <p>I installed your form and configured it with 4 of my email addresses. Here is the configuration for the four email addresses in the admin notification:</p> <p><a href="http://minus.com/ln31iegSQDNvh" rel="nofollow">http://minus.com/ln31iegSQDNvh</a></p> <p>Here is the notification which was sent when I selected "No, I am not over 18." <a href="http://minus.com/lbfD8X7WPthxxu" rel="nofollow">http://minus.com/lbfD8X7WPthxxu</a></p> <p>Here is the notification which is sent when I select "Yes, I am over 18." <a href="http://minus.com/l2nOnz9y8QMOn" rel="nofollow">http://minus.com/l2nOnz9y8QMOn</a></p> <p>The two admin notifications were sent in each case, based on the answer to the question of being over 18 or not. It's working correctly for me here. The email comes from the proper name and email as well (the information which was submitted in the form.)</p> <p>This is likely due to the server configuration. Please try installing an SMTP plugin to have your email sent by another server, rather than relying on your server's mail functionality. We have had good luck with any of these: </p> <p><a href="http://wordpress.org/extend/plugins/cimy-swift-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/cimy-swift-smtp/</a><br /> <a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a><br /> <a href="http://wordpress.org/extend/plugins/configure-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/configure-smtp/</a></p> <p>Once you install and configure one of these plugins, please test again and see if the email is sent from the proper address and name and to the proper addresses. </p> https://legacy.forums.gravityhelp.com/topic/email-routing-not-working-2#post-111223 Sun, 30 Dec 2012 19:45:25 +0000 manonmichel 111223@https://legacy.forums.gravityhelp.com/ <p>ok, will do. </p> https://legacy.forums.gravityhelp.com/topic/email-routing-not-working-2#post-111222 Sun, 30 Dec 2012 19:38:44 +0000 Chris Hajer 111222@https://legacy.forums.gravityhelp.com/ <p>Can you export the form please (Forms &gt; Import/Export &gt; then from the top menu "Export Forms") and email the XML file to me at <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> - I would like to install the form and see how you have the form configured. Thank you. </p> https://legacy.forums.gravityhelp.com/topic/email-routing-not-working-2#post-111158 Sun, 30 Dec 2012 15:00:10 +0000 manonmichel 111158@https://legacy.forums.gravityhelp.com/ <p>Hi, </p> <p>Email routing seems to not be working. I set up correctly exactly as stated in this thread: <a href="http://www.gravityhelp.com/forums/topic/email-routing-not-working-1?replies=5#post-59452" rel="nofollow">http://www.gravityhelp.com/forums/topic/email-routing-not-working-1?replies=5#post-59452</a> - there are no duplicate values in the dropdown at all, and they are the same as the label, and routing has been set up correctly according to what the dropdown value is - but all emails are being sent to and sent from the wordpress Admin email set up in "Settings &gt; General".</p> <p>Any help would be appreciated. Thanks! </p>