https://legacy.forums.gravityhelp.com/topic/enabling-conditional-questions-make-form-disappear Gravity Support Forums Topic: Enabling conditional questions make form disappear en-US Sun, 05 Apr 2026 12:50:04 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/enabling-conditional-questions-make-form-disappear#post-58212 Tue, 08 May 2012 14:57:44 +0000 Rob Harrell 58212@https://legacy.forums.gravityhelp.com/ <p>Glad to help! </p> https://legacy.forums.gravityhelp.com/topic/enabling-conditional-questions-make-form-disappear#post-58211 Tue, 08 May 2012 14:55:00 +0000 paperclipped 58211@https://legacy.forums.gravityhelp.com/ <p>Thanks, ya'll!</p> <p>@David: I didn't realize I had the form set up that way. Thanks for letting me know. </p> https://legacy.forums.gravityhelp.com/topic/enabling-conditional-questions-make-form-disappear#post-58209 Tue, 08 May 2012 14:48:12 +0000 David Peralty 58209@https://legacy.forums.gravityhelp.com/ <p>Also, you can't use Conditional logic the way you had it. You set it to only show the form if a user selected yes or no to the newsletter option, and so since a user can't select one of those options, the form would never show up. </p> https://legacy.forums.gravityhelp.com/topic/enabling-conditional-questions-make-form-disappear#post-58207 Tue, 08 May 2012 14:39:47 +0000 Rob Harrell 58207@https://legacy.forums.gravityhelp.com/ <p>@paperclipped, your issue is because you have a comma in your "How may I help you?" field for the character limit. Instead of 1,500 - just put 1500. </p> https://legacy.forums.gravityhelp.com/topic/enabling-conditional-questions-make-form-disappear#post-58193 Tue, 08 May 2012 14:08:57 +0000 David Peralty 58193@https://legacy.forums.gravityhelp.com/ <p>Can you e-mail me login details to look this over? <a href="mailto:peralty@rocketgenius.com">peralty@rocketgenius.com</a> (please reference this post and include your WordPress URL)</p> <p>Thanks,<br /> David </p> https://legacy.forums.gravityhelp.com/topic/enabling-conditional-questions-make-form-disappear#post-58185 Tue, 08 May 2012 13:25:22 +0000 paperclipped 58185@https://legacy.forums.gravityhelp.com/ <p>I deactivated all of my plugins except for the basic gravity forms plugin, and changed my theme to the twenty eleven theme, but the conditional form still doesn't show up. </p> <p><a href="http://www.paperclippedmemories.com/images/screenshot.jpg" title="Screenshot" rel="nofollow">Screenshot</a></p> <p>All that appears is the basic form that I created to take the place of the one that isn't showing up, and the mailing list form that appears as a widget (normally only on my home page, but as a footer here due to the theme change). </p> https://legacy.forums.gravityhelp.com/topic/enabling-conditional-questions-make-form-disappear#post-58138 Tue, 08 May 2012 10:42:52 +0000 Rob Harrell 58138@https://legacy.forums.gravityhelp.com/ <p>Can you export your form and send the XML file to me to <a href="mailto:rob@rocketgenius.com">rob@rocketgenius.com</a> and reference this post for me? From what we can see via the source it seems like there is something trying to do a character counter on a field that might no longer exist. </p> https://legacy.forums.gravityhelp.com/topic/enabling-conditional-questions-make-form-disappear#post-58126 Tue, 08 May 2012 10:14:35 +0000 mooreway 58126@https://legacy.forums.gravityhelp.com/ <p>I reverted it back to the twenty 11 theme. </p> https://legacy.forums.gravityhelp.com/topic/enabling-conditional-questions-make-form-disappear#post-58123 Tue, 08 May 2012 10:09:21 +0000 Rob Harrell 58123@https://legacy.forums.gravityhelp.com/ <p>It looks like your theme is the issue here - you have some JS errors: <a href="http://www.evernote.com/shard/s212/sh/43087776-4875-44df-b751-070032a43109/52fbf147c9745abc4803e4086e811f5b" rel="nofollow">Screenshot</a></p> <p>Can you revert to the standard theme and leave it up so we can see what happens? </p> https://legacy.forums.gravityhelp.com/topic/enabling-conditional-questions-make-form-disappear#post-58112 Tue, 08 May 2012 09:39:28 +0000 mooreway 58112@https://legacy.forums.gravityhelp.com/ <p>I am having the same problem. Form will not preview or show up on the page.</p> <p><a href="http://wyomingfibertrails.org/fiber-artist-survey/" rel="nofollow">http://wyomingfibertrails.org/fiber-artist-survey/</a></p> <p>I have disabled all other plug-ins and built another test form. The forms only show up and work if conditional logic is not being used.</p> <p>Also I have even tried going back to the standard twenty 11 theme, and that didn't resolve the issue either.</p> <p>Any suggestions? </p>