https://legacy.forums.gravityhelp.com/topic/entries-not-being-recorded-after-update-to-16454 Gravity Support Forums Topic: Entries not being recorded after update to 1.6.4.5.4 en-US Mon, 20 Apr 2026 12:28:46 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/entries-not-being-recorded-after-update-to-16454#post-66131 Fri, 13 Jul 2012 11:52:25 +0000 Chris Hajer 66131@https://legacy.forums.gravityhelp.com/ <p>From the lead developer Alex:</p> <p>The problem is with the numeric locale (LC_NUMERIC). If you change that to portuguese, numbers start being interpreted differently (i.e. 1,50 instead of 1.50).</p> <p>So the trick is keep the LC_ALL statement because that changes other things like date formats, etc..., but then change the LC_NUMERIC back to the number format we support right.</p> <p>To be more specific,</p> <p>replace:<br /> <pre><code>setlocale(LC_ALL, &#39;pt_PT.UTF8&#39;);</code></pre> <p>with:<br /> <pre><code>setlocale(LC_ALL, &#39;pt_PT.UTF8&#39;); setlocale(LC_NUMERIC, &#39;C&#39;);</code></pre> https://legacy.forums.gravityhelp.com/topic/entries-not-being-recorded-after-update-to-16454#post-66043 Thu, 12 Jul 2012 22:54:44 +0000 Chris Hajer 66043@https://legacy.forums.gravityhelp.com/ <p>I pinged one of the developers for their input on this. I expect an answer from them on Friday. Thanks for your patience. </p> https://legacy.forums.gravityhelp.com/topic/entries-not-being-recorded-after-update-to-16454#post-65939 Thu, 12 Jul 2012 09:37:18 +0000 antoniobaez 65939@https://legacy.forums.gravityhelp.com/ <p>ok, finally I have founded the problem.<br /> Since the site is for Portugal, I have in my functions.php</p> <p>setlocale(LC_ALL, 'pt_PT.UTF8');</p> <p>commenting this line GF works as usual.</p> <p>What do you think about? </p> https://legacy.forums.gravityhelp.com/topic/entries-not-being-recorded-after-update-to-16454#post-65938 Thu, 12 Jul 2012 09:29:33 +0000 antoniobaez 65938@https://legacy.forums.gravityhelp.com/ <p>ok, the problem is with my theme, I have activated the twenty eleven theme and works well.</p> <p>Any suggestion about what could be bad in my theme that is causing entries don't be stored at the database? </p> https://legacy.forums.gravityhelp.com/topic/entries-not-being-recorded-after-update-to-16454#post-65937 Thu, 12 Jul 2012 09:08:44 +0000 antoniobaez 65937@https://legacy.forums.gravityhelp.com/ <p>Update: I have replaced the plugin folder (not the database) of GF with 1.6.4.4.2, but it's still not working. :( </p> https://legacy.forums.gravityhelp.com/topic/entries-not-being-recorded-after-update-to-16454#post-65935 Thu, 12 Jul 2012 09:03:29 +0000 antoniobaez 65935@https://legacy.forums.gravityhelp.com/ <p>I mean a normal form right now, broken.</p> <p>I have disabled all plugins, but in any case we don't use any caching plugin.</p> <p>It's important to say that all was working perfectly until I have updated the plugin to the latest version.</p> <p>thx </p> https://legacy.forums.gravityhelp.com/topic/entries-not-being-recorded-after-update-to-16454#post-65934 Thu, 12 Jul 2012 08:56:00 +0000 Chris Hajer 65934@https://legacy.forums.gravityhelp.com/ <p>Do you have any caching plugins installed? That can cause this type of problem as well.</p> <blockquote><p> The form preview works exactly as the normal form. </p></blockquote> <p>Do you mean a normal form when it worked correctly, or a normal form right now (i.e. BROKEN)?</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/entries-not-being-recorded-after-update-to-16454#post-65933 Thu, 12 Jul 2012 08:50:44 +0000 antoniobaez 65933@https://legacy.forums.gravityhelp.com/ <p>Hi, thanks for answering so fast.</p> <p>I have disabled all plugins, but isn't working already.<br /> A link to the post: <a href="http://canalhollywood.pt/prueba/" rel="nofollow">http://canalhollywood.pt/prueba/</a><br /> The notification is sent, but without any content.<br /> The form preview works exactly as the normal form.<br /> The "All" and "Unread" counts the messages, but they are not really there :( I have confirmed that nothing it's being recorded in the database.</p> <p>it's possible to download the previous version anywhere?</p> <p>FYI:<br /> PHP Version 5.3.3<br /> MySQL Version 5.1.61<br /> WordPress Version 3.4.1<br /> Gravity Forms Version 1.6.4.5.4 </p> <p>Thanks in advance </p> https://legacy.forums.gravityhelp.com/topic/entries-not-being-recorded-after-update-to-16454#post-65930 Thu, 12 Jul 2012 08:37:05 +0000 Chris Hajer 65930@https://legacy.forums.gravityhelp.com/ <p>Can you post a link to your form please?</p> <p>Are notifications sent? If they are, then the entry was stored.</p> <p>Can you submit any forms from the form preview and store the entry? If so, you will have to test for theme and plugin conflicts <a href="http://rkt.gs/testing" rel="nofollow">http://rkt.gs/testing</a> </p> https://legacy.forums.gravityhelp.com/topic/entries-not-being-recorded-after-update-to-16454#post-65927 Thu, 12 Jul 2012 08:26:57 +0000 antoniobaez 65927@https://legacy.forums.gravityhelp.com/ <p>Hi, I have an urgent problem, all my forms has stopped recording new entries after update GF to 1.6.4.5.4. </p> <p> It seems to work properly, and in the number of messages the counter goes well, but I can't see any entry.</p> <p>Please help asap. </p>