https://legacy.forums.gravityhelp.com/topic/entry-id-not-being-passed-to-email Gravity Support Forums Topic: Entry ID not being passed to Email en-US Mon, 20 Apr 2026 18:12:51 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/entry-id-not-being-passed-to-email#post-1785 Wed, 25 Nov 2009 16:54:46 +0000 epicalex 1785@https://legacy.forums.gravityhelp.com/ <p>Excellent, thanks for looking into it, and glad I could help out inadvertently finding a bug! </p> https://legacy.forums.gravityhelp.com/topic/entry-id-not-being-passed-to-email#post-1783 Wed, 25 Nov 2009 16:02:03 +0000 Carl Hancock 1783@https://legacy.forums.gravityhelp.com/ <p>We have figured out the issue and this bug will be fixed in the 1.3.5 release which we will be pushing out on Monday. Thanks! </p> https://legacy.forums.gravityhelp.com/topic/entry-id-not-being-passed-to-email#post-1780 Wed, 25 Nov 2009 15:18:58 +0000 epicalex 1780@https://legacy.forums.gravityhelp.com/ <p>Hi Carl, thanks for the reply.</p> <p>I followed your instructions, and it worked on the body, but the subject line is still not showing the entry_id. </p> <p>EDIT: This only happens in the email sent to the user, the admin email has the entry_id in the subject.</p> <p>Interestingly, If I go to add a note to an entry and select to send a copy to the email from the form, the entry_id is also missing, but everything else is intact.</p> <p>Thanks for your help on this, it's kind of crucial to me using the plugin! </p> https://legacy.forums.gravityhelp.com/topic/entry-id-not-being-passed-to-email#post-1764 Tue, 24 Nov 2009 17:34:25 +0000 Carl Hancock 1764@https://legacy.forums.gravityhelp.com/ <p>A couple things to try and to look at. </p> <p>First, if you have re-arranged your form... the tokens may need to be updated in your notification emails. If you notice the 4 in {Topic:4} that is the field id. If you have re-arranged your form, this may have changed.</p> <p>Second, try clearing our your subject line and building it from scratch again. Don't cut-n-paste what you have, type it again and use the variable dropdown to insert the form field variables once again.</p> <p>Try this on the subject line and body. For the body you can just clear out the portion of the body that contains those variables and then re-insert them using the variable dropdown.</p> <p>Let me know if this has any effect... </p> https://legacy.forums.gravityhelp.com/topic/entry-id-not-being-passed-to-email#post-1756 Tue, 24 Nov 2009 12:40:42 +0000 Carl Hancock 1756@https://legacy.forums.gravityhelp.com/ <p>We will look into it and replicate the issue on our end. It is probably a bug with those field variables. </p> https://legacy.forums.gravityhelp.com/topic/entry-id-not-being-passed-to-email#post-1751 Tue, 24 Nov 2009 08:37:13 +0000 epicalex 1751@https://legacy.forums.gravityhelp.com/ <p>I'm running GForms 1.3.4 and WP 2.8.4. Ticks for php and mysql versions.</p> <p>I've set up a form and in the email notification settings I want to pass the entry ID to the email sent to the user in the subject and in the email body, however, it isn't displayed.</p> <p>This is the format of the subject line:<br /> "Support ID {entry_id} Topic - {Topic:4}"</p> <p>Two things are actually happening here. Firstly, the entry id isn't displaying, and then Topic is missed out, but the topic chosen in the form is there.</p> <p>The same thing happens in the email body.</p> <p>I had this problem before upgrading as well.</p> <p>Thanks in advance </p>