https://legacy.forums.gravityhelp.com/topic/error-on-submission Gravity Support Forums Topic: error on submission. en-US Mon, 20 Apr 2026 11:52:22 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/error-on-submission#post-59839 Tue, 22 May 2012 10:10:50 +0000 Rob Harrell 59839@https://legacy.forums.gravityhelp.com/ <p>You should verify if your form works on another theme or in the formbuilder preview. You can also test for other plugin conflicts. You can follow the instructions here to test:</p> <p><a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> </p> https://legacy.forums.gravityhelp.com/topic/error-on-submission#post-59790 Tue, 22 May 2012 01:16:27 +0000 prestonbow 59790@https://legacy.forums.gravityhelp.com/ <p>Rob, I've still been unable to get this to work. Any further ideas? </p> https://legacy.forums.gravityhelp.com/topic/error-on-submission#post-58096 Tue, 08 May 2012 07:55:19 +0000 Rob Harrell 58096@https://legacy.forums.gravityhelp.com/ <p>Correct - we just released GF v1.6.4.2 last night - while those errors should still be tended to, you can see if updating to that version changes anything for you. At the very least it should accept the old jQuery piece. Do you have access to the Theme Developer? </p> https://legacy.forums.gravityhelp.com/topic/error-on-submission#post-58072 Mon, 07 May 2012 18:56:54 +0000 prestonbow 58072@https://legacy.forums.gravityhelp.com/ <p>Thanks for pointing out those errors. This is a brand new site - just installed it last week. Installed WordPress, installed the theme, installed Gravity Forms. So are these errors coming from the Theme? </p> https://legacy.forums.gravityhelp.com/topic/error-on-submission#post-58062 Mon, 07 May 2012 16:51:16 +0000 Rob Harrell 58062@https://legacy.forums.gravityhelp.com/ <p>@prestonbow - you have quite a few JS errors on your form page. <a href="http://www.evernote.com/shard/s212/sh/db94f879-0ab9-48e7-87fc-480a866ae366/cac2f4511002ab7d8691bdaf620ed638" rel="nofollow">Screenshot</a></p> <p>You will want to clear those up to see if that solves for it. Your site is also using an old version of jQuery. <a href="http://www.evernote.com/shard/s212/sh/3a6eadf0-29ca-4f27-842b-a20785d91159/20065074d71cdb92a80734fbb844457d" rel="nofollow">Screenshot</a>. You will want to make sure you are loading the most current, up-to-date version. </p> https://legacy.forums.gravityhelp.com/topic/error-on-submission#post-58061 Mon, 07 May 2012 16:46:17 +0000 prestonbow 58061@https://legacy.forums.gravityhelp.com/ <p>I'm not using any conditional logic or hidden fields. </p> https://legacy.forums.gravityhelp.com/topic/error-on-submission#post-58015 Mon, 07 May 2012 13:15:18 +0000 David Peralty 58015@https://legacy.forums.gravityhelp.com/ <p>Have either of you made your hidden fields required or used conditional logic that includes hidden fields that are required? </p> https://legacy.forums.gravityhelp.com/topic/error-on-submission#post-58000 Mon, 07 May 2012 12:09:17 +0000 prestonbow 58000@https://legacy.forums.gravityhelp.com/ <p>David, I had made that form Private as the theme we use forces all public pages to be on the menu and I didn't want it appearing. I have made it public and you can see it here:<br /> <a href="http://www.dslawnkc.com/pay-my-bill/" rel="nofollow">http://www.dslawnkc.com/pay-my-bill/</a></p> <p>Thanks for the help! </p> https://legacy.forums.gravityhelp.com/topic/error-on-submission#post-57988 Mon, 07 May 2012 11:51:19 +0000 David Peralty 57988@https://legacy.forums.gravityhelp.com/ <p>prestonbow - I can't even load your site. </p> https://legacy.forums.gravityhelp.com/topic/error-on-submission#post-57821 Fri, 04 May 2012 17:21:06 +0000 prestonbow 57821@https://legacy.forums.gravityhelp.com/ <p>I have the same problem: <a href="http://www.dslawnkc.com/pay-my-bill-2/" rel="nofollow">http://www.dslawnkc.com/pay-my-bill-2/</a> </p>