https://legacy.forums.gravityhelp.com/topic/errors-after-moving-domain Gravity Support Forums Topic: Errors after moving domain en-US Sat, 04 Apr 2026 14:14:14 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/errors-after-moving-domain#post-34898 Fri, 09 Sep 2011 02:00:19 +0000 Chris Hajer 34898@https://legacy.forums.gravityhelp.com/ <p>Great, I'm happy that resolved the issue for you. </p> https://legacy.forums.gravityhelp.com/topic/errors-after-moving-domain#post-34877 Thu, 08 Sep 2011 17:58:01 +0000 smeyer 34877@https://legacy.forums.gravityhelp.com/ <p>This issue has been resolved with the release of the Campaign Monitor Add-on version 1.8.1</p> <p>:-) </p> https://legacy.forums.gravityhelp.com/topic/errors-after-moving-domain#post-34875 Thu, 08 Sep 2011 17:36:49 +0000 smeyer 34875@https://legacy.forums.gravityhelp.com/ <p>I contacted the host about the issue. The support guy tried disabling eaccelerator and the forms still produced this error:<br /> PHP Fatal error: Cannot redeclare class Services_JSON in ....wp-content/plugins/gravityformscampaignmonitor/api/class/services_json.php on line 115, referer: <a href="http://www.envision-creative.com/contact-us/" rel="nofollow">http://www.envision-creative.com/contact-us/</a></p> <p>Ideas? </p> https://legacy.forums.gravityhelp.com/topic/errors-after-moving-domain#post-34562 Tue, 06 Sep 2011 11:39:25 +0000 smeyer 34562@https://legacy.forums.gravityhelp.com/ <p>So I tried adding the suggested lines of code to the .htaccess file and it returned a 500 Internal Server Error on the site. </p> <p>I am running PHP 5.2.17 and MySQL 5.0.77, which are supposed to be compatible with the plugins.</p> <p>What should I ask my host? I am not familiar with eaccelerator.</p> <p>Thanks. </p> https://legacy.forums.gravityhelp.com/topic/errors-after-moving-domain#post-34311 Fri, 02 Sep 2011 23:46:03 +0000 Chris Hajer 34311@https://legacy.forums.gravityhelp.com/ <p>Don't do anything to the database and don't reupload/reinstall, anything like that. I have not seen an EACCELERATOR problem in a really long time. There was a fix to disable it for your WordPress site but adding a couple lines to your .htaccess</p> <pre><code>php_flag eaccelerator.enable 0 php_flag eaccelerator.optimizer 0</code></pre> <p>Here is an old description of a very similar problem:<br /> <a href="http://mu.wordpress.org/forums/topic/1407" rel="nofollow">http://mu.wordpress.org/forums/topic/1407</a></p> <p>If you don't want to turn off eaccelerator for your site, you're going to have to get with the host and see what's going on. Could be a problem with the versions of PHP/Apache/eaccelerator or something.</p> <p>Or, you could be the first to report a problem with the Campaign Monitor Add-on and eaccelerator.</p> <p>Do you have access to phpinfo() for your site? </p> https://legacy.forums.gravityhelp.com/topic/errors-after-moving-domain#post-34308 Fri, 02 Sep 2011 21:21:04 +0000 smeyer 34308@https://legacy.forums.gravityhelp.com/ <p>So the error logs mention this:<br /> "...EACCELERATOR: PHP crashed on opline 3 of main() at ... /plugins/gravityformscampaignmonitor/api/class/serialisation.php:3..."</p> <p>I'm guessing the campaign monitor add on also has meta serialization issues?</p> <p>I deactivated it, and my forms started working again. </p> <p>What can I do to fix this add on? I've tried deactivating and reactivating. I tried deleting files and re-uploading for fun. Next would be eradicating the database data. Is there a better way?</p> <p>Thanks.<br /> -Steph </p> https://legacy.forums.gravityhelp.com/topic/errors-after-moving-domain#post-34297 Fri, 02 Sep 2011 19:24:10 +0000 Chris Hajer 34297@https://legacy.forums.gravityhelp.com/ <p>I don't think this has anything to do with the meta at this point. Your page did not completely load after I submitted the contact form in the footer. If you look at the source, it stopped after this:</p> <pre><code>[html] &lt;li id=&quot;recentposts&quot;&gt; &lt;h3&gt;Recent Blog Posts&lt;/h3&gt; &lt;ul&gt; &lt;li&gt; &lt;a href=&quot;http://www.envision-creative.com/social-media-marketing-the-best-outlets-for-business-and-why-you-should-be-involved&quot;&gt;Social Media Marketing: The best outlets for business and why you should be involved.&lt;/a&gt; &lt;/li&gt; &lt;li&gt; &lt;a href=&quot;http://www.envision-creative.com/how-to-create-a-successful-campaign&quot;&gt;How to Create a Successful Campaign&lt;/a&gt; &lt;/li&gt; &lt;/ul&gt; &lt;a href=&quot;http://www.envisiondemo.com/envision/blog#banner_div_bot&quot; id=&quot;subscribe&quot;&gt;subscribe to our Blog&lt;/a&gt; &lt;/li&gt;&lt;!--recentposts--&gt;</code></pre> <p>It's possible a template part or something is erroring out. Do you have access to error logs so you can check for errors? Maybe a file is missing or function is missing on this server?</p> <p>Also, you can check to see what is the last part of this page being processed, and sort of assume that whatever was supposed to come next is creating the trouble.</p> <p>It could also be a plain old plugin or theme conflict. I noticed you are enqueuing jQuery from googleapis.com. I'm not sure if that's going to be a problem with a simple form like this on your home page.</p> <p>I think if you have access to error logs, or if you can tell what should come after &lt;!--recentposts--&gt; we'll have a better shot at pinpointing the problem. With the errors on all these different pages with different forms (including the 500 Internal Server Error) something should be logged somewhere. </p> https://legacy.forums.gravityhelp.com/topic/errors-after-moving-domain#post-34293 Fri, 02 Sep 2011 19:10:12 +0000 smeyer 34293@https://legacy.forums.gravityhelp.com/ <p>@ Chris Hajer ... I installed the meta recovery tool and used the meta recovery utility for each of my forms ("Meta recovered successfully."). Still no luck. The two domain names were different in length. Live site: <a href="http://www.envision-creative.com" rel="nofollow">http://www.envision-creative.com</a> </p> <p>@ gwc_wd ... thanks for the tip. I do usually keep a side site, though not necessarily in a subdomain. In this case, since it was moving from a different domain within the same server space, I just used the same database (I assume you are maintaining different databases for your dev sites), so restoring the old site has a bit more complexity. Should I do so, and try the export/import process? It seems like the process of re-setting up the dev site might result in the same issues as the move to the live site. I do have a backup of the dev site database before the move was made. I tried exporting the forms from the current live site, and without deleting the current forms, imported the new ones. I was hoping they would be overwritten, but were not. If I were to remove the old forms and import the xml file, would the forms keep the original ID or will that data change, so that I will need to change the page template functions for the forms? </p> <p>Please help. :-/ Thanks again. </p> https://legacy.forums.gravityhelp.com/topic/errors-after-moving-domain#post-34270 Fri, 02 Sep 2011 16:50:37 +0000 gwc_wd 34270@https://legacy.forums.gravityhelp.com/ <p>Regarding:</p> <p><code>The dev site files are still on the server, but the url in the database has changed so the dev site isn&#39;t functioning anymore.</code></p> <p>A general tip: I find it very helpful to maintain a completely separate installation of wordpress under a subdomain of my main site: dev.example.com. I actually have three dev. sites testing different things like how a plugin is going to work before putting it on my main site.</p> <p>This ensures that if you need to re-export or recover any piece of a site you've got working the way you want on the dev.site you can always just go ahead and get it. </p> https://legacy.forums.gravityhelp.com/topic/errors-after-moving-domain#post-34253 Fri, 02 Sep 2011 15:18:00 +0000 Chris Hajer 34253@https://legacy.forums.gravityhelp.com/ <p>Sounds like the change in domain name messed up the serialized values. (Do the two domain names differ in length?) Give this plugin a shot: Meta Recovery Tool (at the bottom of this page)</p> <p><a href="http://www.gravityhelp.com/downloads/" rel="nofollow">http://www.gravityhelp.com/downloads/</a> </p>