https://legacy.forums.gravityhelp.com/topic/excessive-breaks-in-email-notification Gravity Support Forums Topic: Excessive Breaks in Email Notification en-US Tue, 21 Apr 2026 17:22:13 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/excessive-breaks-in-email-notification#post-67290 Fri, 20 Jul 2012 17:17:21 +0000 Chris Hajer 67290@https://legacy.forums.gravityhelp.com/ <p>Thanks for the update Jason. </p> https://legacy.forums.gravityhelp.com/topic/excessive-breaks-in-email-notification#post-67274 Fri, 20 Jul 2012 15:30:14 +0000 David Peralty 67274@https://legacy.forums.gravityhelp.com/ <p>Glad you were able to get it sorted out, and thanks for coming back to post the answer. </p> https://legacy.forums.gravityhelp.com/topic/excessive-breaks-in-email-notification#post-67273 Fri, 20 Jul 2012 15:22:14 +0000 Imaginate 67273@https://legacy.forums.gravityhelp.com/ <p>This is fixed, it was a theme issue with WooThemes SupportPress theme. I found the fix on their forum here: <a href="http://www.woothemes.com/support-forum/?viewtopic=64131" rel="nofollow">http://www.woothemes.com/support-forum/?viewtopic=64131</a></p> <p>Thanks for your help. </p> https://legacy.forums.gravityhelp.com/topic/excessive-breaks-in-email-notification#post-65629 Tue, 10 Jul 2012 16:39:26 +0000 Chris Hajer 65629@https://legacy.forums.gravityhelp.com/ <p>Jason, I emailed you with some information. </p> https://legacy.forums.gravityhelp.com/topic/excessive-breaks-in-email-notification#post-65520 Tue, 10 Jul 2012 09:30:40 +0000 Chris Hajer 65520@https://legacy.forums.gravityhelp.com/ <p>Can you export that form and send it to me attached in an email to <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a></p> <p>I think it is probably something in the CSS but without having the actual notification it will be hard to troubleshoot. Thanks. </p> https://legacy.forums.gravityhelp.com/topic/excessive-breaks-in-email-notification#post-65410 Mon, 09 Jul 2012 18:33:27 +0000 Imaginate 65410@https://legacy.forums.gravityhelp.com/ <p>I've tested it in Apple Mail, iCloud, and Gmail and they all have the excessive spacing. </p> https://legacy.forums.gravityhelp.com/topic/excessive-breaks-in-email-notification#post-65284 Sun, 08 Jul 2012 22:18:04 +0000 Chris Hajer 65284@https://legacy.forums.gravityhelp.com/ <p>What email client is he using, and what domain (Gmail, Yahoo, etc.) </p> https://legacy.forums.gravityhelp.com/topic/excessive-breaks-in-email-notification#post-65278 Sun, 08 Jul 2012 20:41:52 +0000 Imaginate 65278@https://legacy.forums.gravityhelp.com/ <p>My client is getting a strange large grey box at the top of the form email notification. I looked at the email code and it seems that it's got like 40-50 <code>&lt;br&gt;</code> at the top of the form. I don't know how I can remove those. I read a few posts and they said to check the "Disable Auto-Formating" box, but that didn't seem to fix it. </p> <p>Here's the code that is in the Email: <a href="http://snippi.com/s/wyxsf1u" rel="nofollow">http://snippi.com/s/wyxsf1u</a><br /> You can see on line 251 is where the crazy <code>&lt;br&gt;</code> are showing up. Here's a screenshot of the email code in coda for clarification: <a href="http://cl.ly/Hwsd" rel="nofollow">http://cl.ly/Hwsd</a></p> <p>And here's a screenshot of the actual email in a browser:<br /> Part 1: <a href="http://cl.ly/HwAt" rel="nofollow">http://cl.ly/HwAt</a><br /> Part 2: <a href="http://cl.ly/Hwpd" rel="nofollow">http://cl.ly/Hwpd</a></p> <p>It's really a strange deal since the <code>&lt;br&gt;</code> are not in the actual HTML code. </p> <p>Any ideas or help would be appreciated, thanks! </p>