https://legacy.forums.gravityhelp.com/topic/export-csv-is-missing-data-or-contains-extra-characters Gravity Support Forums Topic: Export CSV is missing data or contains extra characters en-US Fri, 03 Apr 2026 19:45:03 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/export-csv-is-missing-data-or-contains-extra-characters#post-23009 Mon, 11 Apr 2011 16:48:07 +0000 Chad Ross 23009@https://legacy.forums.gravityhelp.com/ <p>Thank goodness... Granted, I should have done 'Wordpress troubleshooting 101' first... I swear I kick myself every time I don't do that, but I deactivated the only other plugin that was updated recently and now the form that wouldn't export anything at all exports successfully again. All forms still have the extra row with the number and junk characters in the first field but a major phew....</p> <p>'Better WP Security' is the seemingly incompatible plugin. <a href="http://www.chriswiegman.com/projects/better-wp-security/" rel="nofollow">http://www.chriswiegman.com/projects/better-wp-security/</a>. </p> https://legacy.forums.gravityhelp.com/topic/export-csv-is-missing-data-or-contains-extra-characters#post-23001 Mon, 11 Apr 2011 16:34:39 +0000 Carl Hancock 23001@https://legacy.forums.gravityhelp.com/ <p>If you can export the form using the Import/Export tool to XML and make it available to us somewhere we can first test with your form by importing your form XML and see if it's something specific to your forms. We can go from there and see if we need additional data. If we can't replicate it, it's difficult to debug things without site access so we will have to see what we can do. </p> https://legacy.forums.gravityhelp.com/topic/export-csv-is-missing-data-or-contains-extra-characters#post-22999 Mon, 11 Apr 2011 16:21:28 +0000 Chad Ross 22999@https://legacy.forums.gravityhelp.com/ <p>It's internal only behind a company VPN, so I can't provide the log in or URL. Any other options? DB backup helpful? </p> https://legacy.forums.gravityhelp.com/topic/export-csv-is-missing-data-or-contains-extra-characters#post-22996 Mon, 11 Apr 2011 15:45:49 +0000 Carl Hancock 22996@https://legacy.forums.gravityhelp.com/ <p>The export CSV won't help debug, we would need access to the site itself so we can do some tests if you can send us a WordPress admin login for this site via our Contact Us form we can take a look and see what is going on. </p> https://legacy.forums.gravityhelp.com/topic/export-csv-is-missing-data-or-contains-extra-characters#post-22993 Mon, 11 Apr 2011 15:22:27 +0000 Chad Ross 22993@https://legacy.forums.gravityhelp.com/ <p>PHP Version: 5.2.10-2ubuntu6.4<br /> MySQL Version: 5.1.37<br /> WordPress Version: 3.1.1<br /> Gravity Forms Version: 1.5.1.1</p> <p>After updating to Gravity Forms 1.5.0, some odd behaviors have crept in on the Export to CSV functionality. I now have one Form that the export is only a single field '1463', where that is not one of the columns and is not found in the data. The rest is totally empty, where this form should have around 1500 rows.</p> <p>Another form adds a row before the header row that is just '2063', and then on row 2 begins the normal header row that usually is in row 1. The first field of the header row in this export is 'Product Name' but displays as '"Product Name"'. The rest of the 2000 rows of data seem to display normally.</p> <p>Updating to 1.5.1.1 has not altered this behavior. The exported CSVs can be e-mailed if necessary.</p> <p>The CSV export is a vital part of how Gravity Forms is used, so any help is appreciated.</p> <p>Edit: checked the database, and that field in xxxx_rg_form_meta is listed just as 'Product Name', so it's stored in the DB right, but isn't being read correctly at some point. </p>