https://legacy.forums.gravityhelp.com/topic/export-doesnt-work-anymore Gravity Support Forums Topic: Export Doesn't Work Anymore en-US Sat, 04 Apr 2026 12:24:23 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/export-doesnt-work-anymore#post-7954 Wed, 28 Jul 2010 19:18:11 +0000 Carl Hancock 7954@https://legacy.forums.gravityhelp.com/ <p>Thats really odd because the form entry export exports the exact same way. Although I must say i'm not surprised the issue is happening on GoDaddy hosting as they are by far the source of the most server related issues we have encountered.</p> <p>In order to look into your issue further we would need both a WordPress admin login to this site and FTP access to be able to debug the issue which is most likely a Godaddy server configuration related issue.</p> <p>You can send these to us via our Contact Us form. </p> https://legacy.forums.gravityhelp.com/topic/export-doesnt-work-anymore#post-7953 Wed, 28 Jul 2010 19:08:57 +0000 scottbothel 7953@https://legacy.forums.gravityhelp.com/ <p>Yes, I am. </p> https://legacy.forums.gravityhelp.com/topic/export-doesnt-work-anymore#post-7950 Wed, 28 Jul 2010 18:50:05 +0000 Carl Hancock 7950@https://legacy.forums.gravityhelp.com/ <p>Are you able to export posts using the built in WordPress export tool (Tools &gt; Export)? </p> https://legacy.forums.gravityhelp.com/topic/export-doesnt-work-anymore#post-7949 Wed, 28 Jul 2010 18:47:41 +0000 scottbothel 7949@https://legacy.forums.gravityhelp.com/ <p>Hi Carl, Running latest version at pianocentralstudios.com trying to export a registration form. I click export and something runs and then I get no link to download. When I look at the code, there is an iframe produced with an error saying the file was not found. We're running on godaddy if that helps.</p> <p>Thanks! </p> https://legacy.forums.gravityhelp.com/topic/export-doesnt-work-anymore#post-7948 Wed, 28 Jul 2010 18:26:33 +0000 Carl Hancock 7948@https://legacy.forums.gravityhelp.com/ <p>The entry export was rewritten in the 1.3.13 release. So if you haven't upgraded to 1.3.13 I would suggest doing so. The actual current version number is 1.3.13.1 which was released earlier this week.</p> <p>We also recommend you run the latest version of Gravity Forms. </p> https://legacy.forums.gravityhelp.com/topic/export-doesnt-work-anymore#post-7946 Wed, 28 Jul 2010 18:13:41 +0000 scottbothel 7946@https://legacy.forums.gravityhelp.com/ <p>Group hug sounds great. Glad to find the csv's in upload folder, but the file download after export is still not working for me. Did this fix get released as suggested? </p> https://legacy.forums.gravityhelp.com/topic/export-doesnt-work-anymore#post-6740 Sun, 27 Jun 2010 16:53:47 +0000 Kevin Flahaut 6740@https://legacy.forums.gravityhelp.com/ <p>Nobody's being sensitive here. We're pretty thick-skinned. You had a bit of a rant, we replied and were frank about our position. We've consistently listened to everyones comments and have acted as necessary and as expeditiously as we can to get things done. Of course, there's always room for improvement so we'll keep working to be better.</p> <p>The new export functionality will be released next week as Carl and I have stated many times so that should get the immediate problem resolved for you.</p> <p>Since you're a more advanced user, I was under the impression you already knew the backups were stored on the server, so didn't suggest doing it manually that way. My apologies.</p> <p>How about a big virtual group hug and we move on to bigger and better things? </p> https://legacy.forums.gravityhelp.com/topic/export-doesnt-work-anymore#post-6739 Sun, 27 Jun 2010 16:32:15 +0000 wunderdojo 6739@https://legacy.forums.gravityhelp.com/ <p>Kevin &amp; Carl: My point wasn't to start a "trash Gravity Forms" thread -- I've been pretty consistent all along in praising your product. But you guys seriously need to be a bit less sensitive and just look at what myself and others are writing. Thanks to hardatsleep I see that yes, it is generating the CSV files, it's simply a download issue. So I could have saved myself a lot of hassle had I known that a few days ago -- my clients could have used FileManager to just download the CSV -- ugly but an acceptable short term workaround. </p> <p>Thanks a ton hardatsleep, you just made my Sunday afternoon a lot easier -- thought I was going to spend it doing a bunch of PHPmyAdmin exports so I could send everyone the reports they need. Cheers! </p> https://legacy.forums.gravityhelp.com/topic/export-doesnt-work-anymore#post-6738 Sun, 27 Jun 2010 14:46:16 +0000 stephsamm 6738@https://legacy.forums.gravityhelp.com/ <p>Having the same issue with my clients who are freaking out because they can't export their data since the upgrade to WP 3.0! Thanks for your prompt attention to fixing this </p> https://legacy.forums.gravityhelp.com/topic/export-doesnt-work-anymore#post-6695 Fri, 25 Jun 2010 18:44:15 +0000 hardseatsleeper 6695@https://legacy.forums.gravityhelp.com/ <p>Just adding a note for anyone, like me, who came to this forum to debug this:</p> <p>In my installation at least, the csv was generated, just not available for download. I had to fish it out via ftp. In my case it was in:</p> <p>/wp-content/uploads/gravity_forms/2</p> <p>There were a few .csv files in there, the one I needed was the most recent. </p>