https://legacy.forums.gravityhelp.com/topic/fails-to-add-user-to-list-have-to-recreate-mapping-after-list-updates Gravity Support Forums Topic: Fails to add user to list - have to recreate mapping after list updates en-US Mon, 20 Apr 2026 07:14:59 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/fails-to-add-user-to-list-have-to-recreate-mapping-after-list-updates#post-64887 Thu, 05 Jul 2012 14:35:31 +0000 Dan & Jennifer 64887@https://legacy.forums.gravityhelp.com/ <p>Interesting day... :-)</p> <p>I did confirm that re-using test data was my issue. I made sure to delete the users from WordPress and the active users from MailChimp - but I can't see unconfirmed users in MailChimp and they are not getting deleted.</p> <p>So when I run the test again with a previously used email - I don't see the welcome message and don't see the use added in MailChimp because he's in a limbo (not confirmed) state... so it looks like he's not getting added to the list.</p> <p>At least I have the answer... </p> https://legacy.forums.gravityhelp.com/topic/fails-to-add-user-to-list-have-to-recreate-mapping-after-list-updates#post-64879 Thu, 05 Jul 2012 13:53:18 +0000 Rob Harrell 64879@https://legacy.forums.gravityhelp.com/ <p>Hey Jennifer - just sent you some info via the priority support avenue. </p> https://legacy.forums.gravityhelp.com/topic/fails-to-add-user-to-list-have-to-recreate-mapping-after-list-updates#post-64877 Thu, 05 Jul 2012 13:46:24 +0000 Dan & Jennifer 64877@https://legacy.forums.gravityhelp.com/ <p>Hmmm... After testing this THOROUGHLY :-). This may actually be an error from re-using test data. I found some weirdness with emails sometimes getting added but not always, so I created a completely new set of test data and have not been able to reproduce this error since then. </p> <p>Now I'm thinking that MailChimp was silently failing when the email had been submitted but not confirmed (the list that's giving me issues is a double optin list) - those emails don't show up when you query subscribers so it would look like they are not there but they are...</p> <p>Is there any way to see the Gravity Forms logs to confirm this?<br /> Or does anyone know how to see unconfirmed subscribers on MailChimp? </p> https://legacy.forums.gravityhelp.com/topic/fails-to-add-user-to-list-have-to-recreate-mapping-after-list-updates#post-64861 Thu, 05 Jul 2012 10:45:37 +0000 Dan & Jennifer 64861@https://legacy.forums.gravityhelp.com/ <p>The really weird thing about this is that I'm making changes to List B and the mapping to List A is breaking? </p> https://legacy.forums.gravityhelp.com/topic/fails-to-add-user-to-list-have-to-recreate-mapping-after-list-updates#post-64859 Thu, 05 Jul 2012 10:36:14 +0000 Dan & Jennifer 64859@https://legacy.forums.gravityhelp.com/ <p>I have one gravity form that adds new customers to 2 MailChimp lists.</p> <p>Subscribers are added to both lists correctly - until I make an update to one of the list's group configuration.</p> <p>Here's the specific scenario:</p> <p>User submits form<br /> User is added to List A, Group A<br /> User is also added to List B<br /> Success!</p> <p>(I go in and add Group B to List B and re-run the scenario)</p> <p>User submits form<br /> User FAILS to be added to List A<br /> User is added to List B, Group B</p> <p>(I go in and delete the MailChimp Mapping for List A and re-add it)</p> <p>Now the scenario succeeds on both lists.</p> <p>This happens every time that I make changes to the groups in one of the lists.<br /> I have to delete the mapping to the other list and recreate it.</p> <p>Is this a bug? </p>