https://legacy.forums.gravityhelp.com/topic/fatal-error-6 Gravity Support Forums Topic: fatal error en-US Wed, 29 Apr 2026 03:17:22 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/fatal-error-6#post-63225 Thu, 21 Jun 2012 18:12:39 +0000 David Peralty 63225@https://legacy.forums.gravityhelp.com/ <p>Glad to hear it! All my best. </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-6#post-63213 Thu, 21 Jun 2012 16:32:59 +0000 rachaelbell 63213@https://legacy.forums.gravityhelp.com/ <p>Hi, so sorry for the delay, I have been trying to sort out the disk space issue. We now are 166 out of 300 MB, so I have been able to upload the plugin myself.</p> <p>Thankyou very much for your help</p> <p>Rachael </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-6#post-62394 Wed, 13 Jun 2012 07:49:50 +0000 David Peralty 62394@https://legacy.forums.gravityhelp.com/ <p>Actually, you aren't going to get the e-mail because your hosting account and thus your e-mail account is out of space. Here's what I sent:</p> <p>I'm unable to upload the file via FTP because you are running over<br /> your 200MB storage limit and so I'm getting errors related to you<br /> being out of disk quota.</p> <p>Disk Space Usage 216.34 / 200 MB</p> <p>You will have to clear some space or get more space before anything<br /> else can happen. </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-6#post-62393 Wed, 13 Jun 2012 07:48:31 +0000 David Peralty 62393@https://legacy.forums.gravityhelp.com/ <p>I've e-mailed you back regarding your situation. </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-6#post-62366 Wed, 13 Jun 2012 02:38:36 +0000 rachaelbell 62366@https://legacy.forums.gravityhelp.com/ <p>Hi - I sent you an email, did you get it?? Thanks for your help, Rachael </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-6#post-62189 Mon, 11 Jun 2012 18:23:46 +0000 David Peralty 62189@https://legacy.forums.gravityhelp.com/ <p>Sorry, that was silly of me... I'm having a bad case of the Mondays. It is <a href="mailto:peralty@rocketgenius.com">peralty@rocketgenius.com</a>. </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-6#post-62187 Mon, 11 Jun 2012 18:15:08 +0000 rachaelbell 62187@https://legacy.forums.gravityhelp.com/ <p>Hi</p> <p>Do you have another email address, this email failed (twice!)</p> <p>Technical details of permanent failure:<br /> Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 &lt;peralty@gravityforms.com&gt;: Recipient address rejected: User unknown in virtual mailbox table (state 13). </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-6#post-62102 Mon, 11 Jun 2012 10:02:45 +0000 David Peralty 62102@https://legacy.forums.gravityhelp.com/ <p>Can you send me your FTP information and WordPress information at <a href="mailto:peralty@gravityforms.com">peralty@gravityforms.com</a> and I will work on this for you today and let you know what I did. </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-6#post-62005 Sat, 09 Jun 2012 17:05:07 +0000 rachaelbell 62005@https://legacy.forums.gravityhelp.com/ <p>I think I need your help!</p> <p>Installing Plugin from uploaded file: gravityforms_1.6.4.5.zip</p> <p>Unpacking the package…</p> <p>Installing the plugin…</p> <p>Could not create directory. /home/thebigsw/public_html/wp-content/plugins/gravityforms/</p> <p>Plugin install failed.</p> <p>Please can you advise how to do it via FTP or what info you need from me to help this?</p> <p>Thankyou</p> <p>Rachael </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-6#post-61910 Fri, 08 Jun 2012 09:55:05 +0000 David Peralty 61910@https://legacy.forums.gravityhelp.com/ <p>Can you try to re-install using the WordPress upload process again then please. I prefer FTP because it keeps WordPress out of the way, reducing the chances that a file will be uploaded incorrectly.</p> <p>And the process to FTP isn't much more difficult. It just requires about the same knowledge as logging into your e-mail and copy and pasting files on your computer. :) If re-installing via the WordPress upload doesn't work, I can FTP it for you with some information from you. </p>