https://legacy.forums.gravityhelp.com/topic/fatal-error-after-upgarding-to-latest-version-of-gravity-forms Gravity Support Forums Topic: Fatal Error after upgarding to latest version of Gravity Forms en-US Mon, 20 Apr 2026 03:27:37 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/fatal-error-after-upgarding-to-latest-version-of-gravity-forms#post-39286 Fri, 28 Oct 2011 22:01:00 +0000 Chris Hajer 39286@https://legacy.forums.gravityhelp.com/ <p>The problem with these 3 steps:</p> <blockquote><p> - Login to your WordPress Dashboard<br /> - Go to Add New Plugins<br /> - Upload and install the Gravity Forms zipfile</p> </blockquote> <p>Is that if you are relying on any Gravity Forms functions in your theme's functions.php, you will be locked out, because the function will not be available after you delete the gravityforms folder. So, my description of how I do it is what works for me, here:<br /> <a href="http://www.gravityhelp.com/forums/topic/installing-16-rc5#post-39050" rel="nofollow">http://www.gravityhelp.com/forums/topic/installing-16-rc5#post-39050</a></p> <p>To allow Carl's method, you could change all the functions in functions.php, to say "if the function exists, use the function" and that way when Gravity Forms is missing, there won't be any fatal errors. I might do that in future code examples to prevent errors such as this.</p> <p>Glad it's working for you now. </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-after-upgarding-to-latest-version-of-gravity-forms#post-39272 Fri, 28 Oct 2011 18:09:55 +0000 badelman 39272@https://legacy.forums.gravityhelp.com/ <p>I got you message on the road.. Thank you! Hhmmmm.. probably my fault. However I followed the steps above and when I got to step 5, I could not log into Wordpress and got the error. Please confirm that the steps below are correct (per above from Carl -for future Gravity Form upgrades):</p> <p>- Download the latest version of Gravity Forms from this site as a zipfile<br /> - FTP into your site<br /> - Browse to the wp-content/plugins folder<br /> - Delete the gravityforms folder<br /> - Login to your WordPress Dashboard<br /> - Go to Add New Plugins<br /> - Upload and install the Gravity Forms zipfile </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-after-upgarding-to-latest-version-of-gravity-forms#post-39257 Fri, 28 Oct 2011 17:02:30 +0000 Chris Hajer 39257@https://legacy.forums.gravityhelp.com/ <p>I uploaded the plugin folder which included the 1.6rc5.2 version and the website is working again. I didn't do anything else. I did not log in to the wp-admin.</p> <p>There was no plugin folder there. It looks like it was deleted but never reinstalled. I uploaded the plugin folder via FTP and the site is operational. Please continue testing. </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-after-upgarding-to-latest-version-of-gravity-forms#post-39252 Fri, 28 Oct 2011 15:19:10 +0000 badelman 39252@https://legacy.forums.gravityhelp.com/ <p>How's it coming? Please let me know if I need to have the hosting company recover my site with a a backup. I would rather work with you to see what's wrong first so we can keep from doing this again but if the site is down much longer I will miss customer opportunities.</p> <p>P.S. Thank you for the quick reply earlier.</p> <p>Thanks,</p> <p>Barry </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-after-upgarding-to-latest-version-of-gravity-forms#post-39246 Fri, 28 Oct 2011 13:20:04 +0000 badelman 39246@https://legacy.forums.gravityhelp.com/ <p>Done. Please let me know if you need anything! </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-after-upgarding-to-latest-version-of-gravity-forms#post-39245 Fri, 28 Oct 2011 13:19:04 +0000 badelman 39245@https://legacy.forums.gravityhelp.com/ <p>Thanks Chris. I will email all credentials right away! </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-after-upgarding-to-latest-version-of-gravity-forms#post-39234 Fri, 28 Oct 2011 12:24:40 +0000 Chris Hajer 39234@https://legacy.forums.gravityhelp.com/ <p>please email <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> and I will take a look. I will also need an FTP or SSH log in to be able to replace form plugin.</p> <p>The fatal error is coming from a function you added to your theme's functions.php, and the function is still valid in the latest release of Gravity Forms. It's possible not all the plugin files were replaced. Happy to take a look for you. </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-after-upgarding-to-latest-version-of-gravity-forms#post-39220 Fri, 28 Oct 2011 11:23:29 +0000 badelman 39220@https://legacy.forums.gravityhelp.com/ <p>Hello, I just followed your instructions for upddating to the latest version of Gravity forms and after deleting the gravity forms folder via ftp, I cannot log into Wordpress and my site is down. This is the second time I've attempted to do an update with Gravity forms and it's crashed my site!</p> <p>Here is the error: Fatal error: Call to undefined function gravity_form_enqueue_scripts() in /home/badelman/public_html/paulreverehomes.com/wp-content/themes/Essence-Silver/functions.php on line 108</p> <p>LOOK FAMILIAR??</p> <p>Without pointing fingers I just need my site to be up BUT I do not want to go through this again. So to your previous note: I have login credentials for you at <a href="http://paulreverehomes.com" rel="nofollow">http://paulreverehomes.com</a></p> <p>Tell me what to do to give you access without posting the credentials here for all to see?</p> <p>Please help ASAP as my website is down after following your directions to update! </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-after-upgarding-to-latest-version-of-gravity-forms#post-29523 Fri, 08 Jul 2011 16:31:41 +0000 badelman 29523@https://legacy.forums.gravityhelp.com/ <p>Thanks Carl. I figured out the problem. Now initially I was getting fatal errors that had nothing to do with the theme. It was the gravity form update. Everything was fine before that so what am I to think? After the initial trouble and site restore and now attempting to back up code, I used notepad which I'm now assuming is not a good idea as it adds space between lines and all sorts of crud! This only exacerbated the problem.. I was actually in the middle of getting my original function.php file from the original Essence install copied over when you got in to see the last bit of incorrect code. Regardless.. I have upgraded Gravity Forms and all is well. I also learned some things too. If I could only figure out a way to learn without upsetting the site that serves my customers then I would be supremely happy. Thanks for your help Carl,</p> <p>Barry </p> https://legacy.forums.gravityhelp.com/topic/fatal-error-after-upgarding-to-latest-version-of-gravity-forms#post-29397 Thu, 07 Jul 2011 16:40:38 +0000 Carl Hancock 29397@https://legacy.forums.gravityhelp.com/ <p>These errors aren't coming from Gravity Forms, they are coming from your theme. Specifically the functions.php file of your theme. It looks like you have extra whitespace somewhere. Open your functions.php file and make sure there are no empty lines/spaces at the top or bottom of the functions.php file. But these are not Gravity Forms related errors. </p>