https://legacy.forums.gravityhelp.com/topic/field-data-not-being-passed-after-paypal-payment Gravity Support Forums Topic: Field Data not being passed after PayPal payment en-US Mon, 20 Apr 2026 01:25:51 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/field-data-not-being-passed-after-paypal-payment#post-32186 Wed, 10 Aug 2011 07:50:18 +0000 jonfoster 32186@https://legacy.forums.gravityhelp.com/ <p>Quick one - what function does GF use to redirect after form completion so I can try something?</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/field-data-not-being-passed-after-paypal-payment#post-31321 Mon, 01 Aug 2011 12:32:18 +0000 jonfoster 31321@https://legacy.forums.gravityhelp.com/ <p>Hi Carl,<br /> Sorry for the delay - was away last week - so am only getting back to this today.</p> <p>It seems something is turning the &amp; symbols in the URL into the HTML code versions! So I get a URL that looks like this:<br /> <code>url.com?saname=test#038;ename=test&amp;evenue=test&amp;eopens=12....</code><br /> instead of like this:<br /> <code>url.com?saname=test&amp;ename=test&amp;evenue=test&amp;eopens=12....</code></p> <p>Will keep digging to see if I can find whats causing this - but if you have any other ideas based on that - would love to hear them!!</p> <p>Jon </p> https://legacy.forums.gravityhelp.com/topic/field-data-not-being-passed-after-paypal-payment#post-30694 Thu, 21 Jul 2011 16:07:31 +0000 Carl Hancock 30694@https://legacy.forums.gravityhelp.com/ <p>Keep us posted, interested in finding out what could be causing this. It's very unusual. </p> https://legacy.forums.gravityhelp.com/topic/field-data-not-being-passed-after-paypal-payment#post-30692 Thu, 21 Jul 2011 16:00:43 +0000 jonfoster 30692@https://legacy.forums.gravityhelp.com/ <p>It's a premium one which has been pretty heavily customised. The initial launch of the site was in pretty rushed, so there was no time to build a custom one - which was a pain, as this one doesn't seem all that brilliant, this isn't the first weird thing being caused by it!</p> <p>Will pull stuff until I can work out what's causing it.</p> <p>Thanks for all your help on this.<br /> Jon </p> https://legacy.forums.gravityhelp.com/topic/field-data-not-being-passed-after-paypal-payment#post-30655 Thu, 21 Jul 2011 12:25:02 +0000 Carl Hancock 30655@https://legacy.forums.gravityhelp.com/ <p>It's difficult to tell, I would suggest temporarily removing things from the theme and then testing. Maybe see whats in functions.php if there is anything unusual going on there. Is this a custom theme or a premium theme that you purchased? If it's a premium theme who created it? </p> https://legacy.forums.gravityhelp.com/topic/field-data-not-being-passed-after-paypal-payment#post-30628 Thu, 21 Jul 2011 06:11:31 +0000 jonfoster 30628@https://legacy.forums.gravityhelp.com/ <p>Hi Carl,<br /> I've isolated the problem to being with the theme - I've tried it on TwentyTen and all is fine.</p> <p>I can't quite get which bit of theme would be affecting things though - with my theme, the post still contains the correct redirect code:</p> <p><code>&lt;p&gt;&lt;script&gt;function gformRedirect(){document.location.href=&#39;http://sadev.jonfoster.org.uk/fpdf/generate_pdf.php?saname=test&amp;ename=test&amp;evenue=test&amp;eopens=07/07/2011&amp;eopene=20/07/2011&amp;etens=03/07/2011&amp;etene=14/07/2011&amp;etype=First Choice&amp;eattend=1-50&amp;indem=£5 million&amp;pprem=&#39;;}gformRedirect();&lt;/script&gt;&lt;/p&gt;</code></p> <p>Yet only seems to pass the 1st bit of data to the PDF script.</p> <p>Jon </p> https://legacy.forums.gravityhelp.com/topic/field-data-not-being-passed-after-paypal-payment#post-30540 Wed, 20 Jul 2011 14:38:44 +0000 Carl Hancock 30540@https://legacy.forums.gravityhelp.com/ <p>You could try exporting the form and then re-import it as a new form. But I don't think the issue is the form, because when I import that form it works perfectly fine for me. The issue could be the test data you are using when submitting the form, try using different test data. I'm not sure. It worked perfectly fine in my tests. </p> <p>The only other thing that could cause an issue is some sort of theme or plugin conflict because the difference between my test environment and your site is going to be 1) web server 2) themes 3) plugins.</p> <p>So if trying it using different test data doesn't work you may need to test the functionality while checking for theme and plugin conflicts by deactivating all other plugins and testing using the default WordPress theme. </p> https://legacy.forums.gravityhelp.com/topic/field-data-not-being-passed-after-paypal-payment#post-30487 Wed, 20 Jul 2011 04:19:50 +0000 jonfoster 30487@https://legacy.forums.gravityhelp.com/ <p>Ok - what you suggest my next step is? Shall I try re-creating the form from scratch?</p> <p>Yes - that PDF looks fine, so I'm not sure what's going on at my end.</p> <p>Thanks<br /> Jon </p> https://legacy.forums.gravityhelp.com/topic/field-data-not-being-passed-after-paypal-payment#post-30445 Tue, 19 Jul 2011 15:51:09 +0000 Carl Hancock 30445@https://legacy.forums.gravityhelp.com/ <p>I'm unable to recreate this issue. </p> <p>I imported your form into my test site, configured it to use PayPal using my sandbox account and submitted a test form. The form executed properly and it used the redirect you had configured and passed the appropriate values and downloaded a PDF.</p> <p>Here is a screenshot of the PDF that was downloaded: <a href="http://i.imgur.com/J9Ssr.png" rel="nofollow">http://i.imgur.com/J9Ssr.png</a></p> <p>Everything appears to be correct from what I see... each field has a value in the PDF. </p> https://legacy.forums.gravityhelp.com/topic/field-data-not-being-passed-after-paypal-payment#post-30441 Tue, 19 Jul 2011 15:33:52 +0000 jonfoster 30441@https://legacy.forums.gravityhelp.com/ <p>Yes - my thoughts exactly!<br /> Form export here: <a href="http://communiq.co.uk/files/gravityforms-export-2011-07-19.xml" rel="nofollow">http://communiq.co.uk/files/gravityforms-export-2011-07-19.xml</a></p> <p>Happy to give you access to the live site - drop me a line <a href="mailto:jon@communiq.co.uk">jon@communiq.co.uk</a> if you need it.</p> <p>Jon </p>