https://legacy.forums.gravityhelp.com/topic/field-values-being-automatically-removed-after-form-submission Gravity Support Forums Topic: Field Values being automatically removed after form submission? en-US Sat, 04 Apr 2026 19:39:57 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/field-values-being-automatically-removed-after-form-submission#post-29410 Thu, 07 Jul 2011 18:09:23 +0000 Carl Hancock 29410@https://legacy.forums.gravityhelp.com/ <p>If it can't be replicated it's difficult to debug. If you find a way to replicate it let me know.</p> <p>The notifications use the entry data and not the form post data to send the notification emails. So if it was in the notification email, it had to have been in the entry data when the email was sent. </p> <p>If someone else has access to the entry details it could have also been deleted via editing it that way. </p> https://legacy.forums.gravityhelp.com/topic/field-values-being-automatically-removed-after-form-submission#post-29407 Thu, 07 Jul 2011 17:50:48 +0000 mark.dillon 29407@https://legacy.forums.gravityhelp.com/ <p>I’ve tried 2 additional form submissions using the same data and both appear just fine in the backend as well as via email. Maybe it was just one of those fluke things. I guess it just concerned me a bit because it could be bad if fields have the potential to end up without their values attached to them on the backend. I also looked at the database tables themselves via phpmyadmin and there is nothing there for the field in question.</p> <p>I can get you the backend info for the site if you feel like poking around or if you would prefer I can just wait on it for now and try and see if the issue occurs again. </p> https://legacy.forums.gravityhelp.com/topic/field-values-being-automatically-removed-after-form-submission#post-29405 Thu, 07 Jul 2011 17:27:49 +0000 Carl Hancock 29405@https://legacy.forums.gravityhelp.com/ <p>Considering the email notifications send their data using the entry data and not the form itself, this sounds very odd. Are you able to reproduce the issue by submitting additional form entries? </p> https://legacy.forums.gravityhelp.com/topic/field-values-being-automatically-removed-after-form-submission#post-29402 Thu, 07 Jul 2011 17:20:37 +0000 mark.dillon 29402@https://legacy.forums.gravityhelp.com/ <p>I entered a promo code of GSP0074 into a text field I have on my form. I submitted the form, received email confirmation of my submission with all the order info, then went into the Gravity Forms admin to view my entry from there. Everything looks right aside from the fact that <strong> the value I placed in the promo code field was gone.</strong> The value for the promo code is listed in the email confirmation but <em>not</em> in the Gravity forms backend. Quite confusing, actually.</p> <p><em>Note:I also tried checking the box for showing empty fields to no avail.</em> </p>