https://legacy.forums.gravityhelp.com/topic/first-and-last-name-registration-information-is-not-being-saved Gravity Support Forums Topic: First And Last Name Registration Information is not being saved en-US Mon, 20 Apr 2026 13:40:50 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/first-and-last-name-registration-information-is-not-being-saved#post-265812 Tue, 21 May 2013 11:52:17 +0000 Chris Hajer 265812@https://legacy.forums.gravityhelp.com/ <p>@fitvalet, we will address your priority support ticket.</p> <p>ABT, can you confirm which version of the User Registration add-on you are using and your Gravity Forms version? I could not confirm from the source of your page. I also do not see the Gravity Forms CSS or scripts being loaded. </p> https://legacy.forums.gravityhelp.com/topic/first-and-last-name-registration-information-is-not-being-saved#post-265715 Tue, 21 May 2013 11:09:02 +0000 fitvalet 265715@https://legacy.forums.gravityhelp.com/ <p>Same problem here, first name does not map to user profile when you use user registration to create a new user. Email address, password work fine. </p> https://legacy.forums.gravityhelp.com/topic/first-and-last-name-registration-information-is-not-being-saved#post-254106 Wed, 15 May 2013 07:57:40 +0000 ABT 254106@https://legacy.forums.gravityhelp.com/ <p>During the registration process, the first and last name inputed are not being saved to the user profile. However, after the registration process is complete the update process is does capture the information. </p> <p>The registration url is...<br /> <a href="http://ncstate.studentid.dev01.atlanticbt.net/sign-up/" rel="nofollow">http://ncstate.studentid.dev01.atlanticbt.net/sign-up/</a></p> <p>Once you complete the process, go to...<br /> <a href="http://ncstate.studentid.dev01.atlanticbt.net/account/" rel="nofollow">http://ncstate.studentid.dev01.atlanticbt.net/account/</a><br /> or<br /> <a href="http://ncstate.studentid.dev01.atlanticbt.net/wp-admin/profile.php" rel="nofollow">http://ncstate.studentid.dev01.atlanticbt.net/wp-admin/profile.php</a></p> <p>You'll see that the First and Last Name are NULL.</p> <p>I beleive this process was working prior to the last upgrade to the add-on.</p> <p>Please let me know what things I can do to correct this issue.</p> <p>Thank you, Will </p>