https://legacy.forums.gravityhelp.com/topic/form-disappears-when-message-sent-successfully Gravity Support Forums Topic: Form disappears when message sent successfully en-US Mon, 20 Apr 2026 04:34:27 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/form-disappears-when-message-sent-successfully#post-47342 Wed, 25 Jan 2012 15:19:07 +0000 Richard Vav 47342@https://legacy.forums.gravityhelp.com/ <p>Sorry for the delay in getting back to you. As I mentioned previously I hadn't tried that code but I thought it should work because the confirmation text box accepts shortcodes, anyway I have now had chance to test it out on a basic form embedded on a page and as a sidebar widget and it is working OK in both situations. </p> <p>I don't have MailChimp setup on my test server so I haven't been able to test how that affects it but I wouldn't have thought it should cause any problems.</p> <p>Just to confirm when you copied that code example into the confirmation message text box you definitely updated the form id and title to match those of the form you were editing. If you did modify the id and title to match yours and it didn't work you might try setting up a temporary test page and basic single field form (without the MailChimp integration) and see if it works with that. </p> https://legacy.forums.gravityhelp.com/topic/form-disappears-when-message-sent-successfully#post-47219 Tue, 24 Jan 2012 12:28:18 +0000 adamdanielmedia 47219@https://legacy.forums.gravityhelp.com/ <p>Thank you for your reply. The code above didn't work, sadly.</p> <p>I can redirect to another page for my contact form, per your suggestion, but my MailChimp form is in my sidebar widget on every page. Any other ideas for how to keep it visible after confirmation? Obviously, there's no tricky redirect I can do there... </p> https://legacy.forums.gravityhelp.com/topic/form-disappears-when-message-sent-successfully#post-47195 Tue, 24 Jan 2012 06:19:24 +0000 Richard Vav 47195@https://legacy.forums.gravityhelp.com/ <p>Just had a thought, I haven't tried this but I think you could copy the shortcode you used to display your form and paste that into the confirmation text message on the form settings. The only problem I can foresee with that method would be that the form would be contained in the confirmation message box and would therefore pickup it's styles so you might have to add a closing div tag followed by an opening div tag such as this<br /> <pre><code>Thanks for taking the time to send us your enquiry today! &lt;/div&gt; &lt;div&gt; [gravityform id=&quot;1&quot; name=&quot;Form Name&quot; title=&quot;false&quot;]</code></pre> https://legacy.forums.gravityhelp.com/topic/form-disappears-when-message-sent-successfully#post-47193 Tue, 24 Jan 2012 05:59:39 +0000 Richard Vav 47193@https://legacy.forums.gravityhelp.com/ <p>This is normal behaviour when the form confirmation tab is set to text. As far as having an empty form also visible, one of the Gravity forms team will be able to confirm this, but you may have to redirect to another page that contains your success message above another copy of your form. </p> https://legacy.forums.gravityhelp.com/topic/form-disappears-when-message-sent-successfully#post-47153 Mon, 23 Jan 2012 16:37:10 +0000 adamdanielmedia 47153@https://legacy.forums.gravityhelp.com/ <p>Hello,</p> <p>At my website, upon sending a message successfully, the contact form disappears and only my confirmation message is visible. Is this supposed to happen - the entire form disappearing?</p> <p>I'd rather a new, not yet filled out form be visible too.</p> <p>Thank you! </p>