https://legacy.forums.gravityhelp.com/topic/form-for-updating-a-customers-subscription Gravity Support Forums Topic: Form for updating a customer's subscription? en-US Wed, 22 Apr 2026 14:23:30 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/form-for-updating-a-customers-subscription#post-167917 Mon, 11 Mar 2013 13:47:31 +0000 David Peralty 167917@https://legacy.forums.gravityhelp.com/ <p>They should be able to change their subscription by going through and entering in their subscription details on your form, but I don't know if it will trigger the welcome e-mail nor do I know if it will remove their current subscription, as this used to be an issue, and you'll want to create a test to confirm before opening it up to your members. </p> https://legacy.forums.gravityhelp.com/topic/form-for-updating-a-customers-subscription#post-167874 Mon, 11 Mar 2013 13:01:14 +0000 CasJam 167874@https://legacy.forums.gravityhelp.com/ <p>Hi - </p> <p>I just changed my MailChimp autoresponder series (including the initial welcome email) sent to new subscribers. This series is targeted at a specific "group" in this list (I created a new group in mailchimp).</p> <p>But I want to offer my existing subscribers a way to update their subscription so that they are subscribed to this new group and receive this new autoresponder series.</p> <p>Is there a way to have a Gravity form update a subscriber by changing them from one group to another (or just subscribing them to the new group in addition to the one they're already subscribed to)?</p> <p>If possible, I want to re-send them their Welcome email (which has been updated).</p> <p>I'll copy this question to MailChimp support as well...</p> <p>Thanks! </p>