https://legacy.forums.gravityhelp.com/topic/form-is-not-longer-shown-after-changing-domain-name Gravity Support Forums Topic: Form is not longer shown after changing domain name. en-US Sun, 19 Apr 2026 22:06:19 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/form-is-not-longer-shown-after-changing-domain-name#post-243054 Wed, 08 May 2013 16:38:38 +0000 David Peralty 243054@https://legacy.forums.gravityhelp.com/ <p>Craig - If it worked on other forms, but not one, then most likely there was some data corruption. Can you restore the old version of the site on a test install and move the form by exporting it and importing it into your new site using our built-in utilities to export and import forms? </p> https://legacy.forums.gravityhelp.com/topic/form-is-not-longer-shown-after-changing-domain-name#post-242943 Wed, 08 May 2013 13:57:14 +0000 CraigTommola 242943@https://legacy.forums.gravityhelp.com/ <p>I did the exact same thing, and the MetaRecovery tool didn't work. (it recovered all meta except the one I really need - the complex, multistep form!)<br /> Please help!!! </p> https://legacy.forums.gravityhelp.com/topic/form-is-not-longer-shown-after-changing-domain-name#post-164633 Fri, 08 Mar 2013 12:56:02 +0000 David Peralty 164633@https://legacy.forums.gravityhelp.com/ <p>You will install it like a normal plugin and run the utility. It will then try to check serialized data and join the forms back up properly to your installation. </p> https://legacy.forums.gravityhelp.com/topic/form-is-not-longer-shown-after-changing-domain-name#post-164015 Fri, 08 Mar 2013 01:35:23 +0000 junbagares 164015@https://legacy.forums.gravityhelp.com/ <p>Hi David,</p> <p>Thanks for your reply, I'm able to download the file but there seems not instruction how to use it.</p> <p>I would appreciate much if you can tell me more about how to use this.</p> <p>Thanks,<br /> Jun B. </p> https://legacy.forums.gravityhelp.com/topic/form-is-not-longer-shown-after-changing-domain-name#post-163234 Thu, 07 Mar 2013 10:48:37 +0000 David Peralty 163234@https://legacy.forums.gravityhelp.com/ <p>There is serialized data in the database that wouldn't have been updated. When moving forms from one site to another, you should export and import the forms using our built-in utility. Can you please try the Meta Recovery plugin on the downloads page to see if it can repair the connection - <a href="http://www.gravityhelp.com/downloads/" rel="nofollow">http://www.gravityhelp.com/downloads/</a> </p> https://legacy.forums.gravityhelp.com/topic/form-is-not-longer-shown-after-changing-domain-name#post-162655 Thu, 07 Mar 2013 01:23:10 +0000 junbagares 162655@https://legacy.forums.gravityhelp.com/ <p>CHANGES MADE TO WEBSITE:<br /> * We use a different domain name for the website (from dmjpropertis.com to sunlandaz.com)<br /> * We created a new database and use a dump file from the old database (that is not longer being use). We did a search and replace on the dump file to replace all occurrence of old domain name and replace it with the new domain name.<br /> * The source files remains the same except config file to point to the new database</p> <p>THE PROBLEM:<br /> * The website which is now <a href="http://www.sunlandaz.com" rel="nofollow">http://www.sunlandaz.com</a> is working properly except all the forms which is all using gravityforms plugin. The following are the website pages that supposed to have forms:</p> <p>** <a href="http://sunlandaz.com/investor-center-old/accredited-investors-suitability-form/" rel="nofollow">http://sunlandaz.com/investor-center-old/accredited-investors-suitability-form/</a><br /> ** <a href="http://sunlandaz.com/tenant-center/rental-application/" rel="nofollow">http://sunlandaz.com/tenant-center/rental-application/</a><br /> ** <a href="http://sunlandaz.com/tenant-center/service-request/" rel="nofollow">http://sunlandaz.com/tenant-center/service-request/</a><br /> ** <a href="http://sunlandaz.com/contact-us/" rel="nofollow">http://sunlandaz.com/contact-us/</a></p> <p>All of the above pages is now displaying the text "Oops! We could not locate your form." in replace to where the forms is supposedly be displayed.</p> <p>I would like to know what seems to be the problem and how we can fix.</p> <p>Thanks,<br /> Jun B. </p>