https://legacy.forums.gravityhelp.com/topic/form-not-appearing-on-live-website Gravity Support Forums Topic: Form not appearing on live website en-US Sat, 04 Apr 2026 21:43:32 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/form-not-appearing-on-live-website#post-44604 Tue, 20 Dec 2011 19:16:08 +0000 Carl Hancock 44604@https://legacy.forums.gravityhelp.com/ <p>@czydrm Actually logic does not dicate that it's a Gravity Forms problem. There are other non-Gravity Forms related situations that can cause this to happen. </p> <p>One of them is a server setting related to REGEX settings that impact how your site parses shortcodes. If shortcodes aren't parsed properly, the parameters in the shortcode won't be used and the form will not be found because the ID of the form is passed via a parameter.</p> <p>That actually sounds like the case in your situation because the Widget doesn't use the shortcode and it sounds like only the shortcode is what isn't working for you.</p> <p>I can assure you, the issue is going to be related to your web server configuration or other code on your site. If it was an inherent issue with Gravity Forms then everyone would be experiencing it and we have over 270,000 sites using Gravity Forms and we aren't getting reports of it.</p> <p>So before you start yelling, screaming, cussing and laying blame... rather than posting your own support request and allowing us to assist you with the issue... if you contact me directly at <a href="mailto:carl@rocketgenius.com">carl@rocketgenius.com</a> and supply me a WordPress admin login for your site I would be glad to take a look and see what is going on.</p> <p>@huisstijldokter We can't control plugin and theme conflicts. It's 100% out of our control. It's the nature of how WordPress plugins and themes work. There is simply nothing we can do to prevent themes or plugins from interfering with Gravity Forms code or form layouts due to the way WordPress is architected and the way CSS inheritance works. </p> <p>So before you go laying blame and pointing the finger, why don't you try simply asking for assistance because we'd be glad to help you resolve your issues.</p> <p>Let us know exactly what the problem is and we'll be glad to take a look and help you get it resolved. If the Gravity Forms related CSS isn't automatically being enqueued on the page, then there are a variety of reasons why this could be the case. </p> <p>One common issue is the theme lacking the necessary wp_head() function calls in the header.php and wp_footer() function call in the footer.php which are used to enqueue scripts and CSS into the head and foot of your site. That is the first thing you should check.</p> <p>Another common issue is how you are trying to embed the form. Gravity Forms can only automatically enqueue the necessary scripts and CSS when you are using the shortcode in a standard WordPress content loop. This isn't a Gravity Forms flaw or problem, it's simply how WordPress enqueue works.</p> <p>If you are trying to embed a form via the function call or in a theme that displays content a non-standard way, then the scripts and CSS won't be enqueued automatically and you'll need to use the enqueue function to tell it to do so.</p> <p>If you simply ask for help and provide details on the issue we'd be glad to help.</p> <p>Yelling, screaming, cussing and pointing fingers isn't going to get the issue resolved. What you should have done and what I suggest you do is posted your own support request on the support forum. </p> <p>Posting a reply to a month old post where multiple users experiencing completely different issues (although some may sound the same) is not the best way for you to have your issue reliably handled. If you want support, post your own support request or use Priority Support if you have a Developer License and our support team will work with you to resolve the issue.</p> <p>I'm closing this post. The original poster's issue was resolved. It wasn't a Gravity Forms problem, it was a Javascript error caused by something else on his site. </p> <p>If you need support, post your own support request and our support team will help you. </p> https://legacy.forums.gravityhelp.com/topic/form-not-appearing-on-live-website#post-44596 Tue, 20 Dec 2011 18:54:06 +0000 Chris Hajer 44596@https://legacy.forums.gravityhelp.com/ <p>@czydrm - I did not see a link to the page with your form. Can you post that please? We'll be happy to take a look. </p> <p>There was a discussion of a WordPress issue causing this, just as you describe, where it works in a widget but not in the content area.</p> <p><a href="http://www.gravityhelp.com/forums/topic/form-has-stopped-displaying-being-set-to-displaynone#post-43902" rel="nofollow">http://www.gravityhelp.com/forums/topic/form-has-stopped-displaying-being-set-to-displaynone#post-43902</a> </p> https://legacy.forums.gravityhelp.com/topic/form-not-appearing-on-live-website#post-44500 Tue, 20 Dec 2011 03:31:33 +0000 huisstijldokter 44500@https://legacy.forums.gravityhelp.com/ <p>It seems Gravity is very easily sticking the finger to someone else. There are so many GF integration issues on the web something must be wrong with gravity. I only got forms layout running by adding ALL GF css (which is hilariously large and complex) to the end of style.css. Call it what you like, but two days wasted is enough.<br /> No userfliendlyness at all when integrating, nowhere any clear ideas to be found what to do when forms get messed up, hundreds of users having css problems with GF. Answers being very technical or in denial.<br /> When GF functions they are the best, but the supportbase could use 'some' improvement.<br /> Now this very same no-show problem on <a href="http://www.rentyourhome.nl/huis-verhuren/" rel="nofollow">http://www.rentyourhome.nl/huis-verhuren/</a> (option now switched off, no cart66. ) So GF are you going to solve this or still not at home there? </p> https://legacy.forums.gravityhelp.com/topic/form-not-appearing-on-live-website#post-43368 Wed, 07 Dec 2011 17:40:42 +0000 czydrm 43368@https://legacy.forums.gravityhelp.com/ <p>Hey Carl,<br /> This is one of those time where I have to respectfully say "bullshit" as I sneeze. Logic says that if ALL plugins except GF are disabled and ONLY the default theme is being used, then the fault MUST lie with GF. Also, I am not using any conditional logic, still I am getting "Oops! We could not locate your form." no matter what I try.</p> <p>Additionally, the forms work in the sidebar but NOT in the content area.<br /> I have reinstalled 1.6 twice, tried with 1.5, disabled everything, tried multiple browsers... nothing. </p> https://legacy.forums.gravityhelp.com/topic/form-not-appearing-on-live-website#post-43181 Mon, 05 Dec 2011 20:04:57 +0000 kyle 43181@https://legacy.forums.gravityhelp.com/ <p>Hey @carl, I agree - I'm not even using Cart66 - but Kevin.hannula said he had disabled everything but cart66 and was still having trouble. Thought it might be useful for him to know there here was another thread with the same issue using Cart 66. </p> https://legacy.forums.gravityhelp.com/topic/form-not-appearing-on-live-website#post-43171 Mon, 05 Dec 2011 18:38:34 +0000 Carl Hancock 43171@https://legacy.forums.gravityhelp.com/ <p>@kyle You shouldn't have to use Gravity Forms v1.5 with Cart66. If that is the case then you should strongly complain to the Cart66 support because that is absurd. We have nothing to do with Cart66 integration, it's all handled on their end. If they have any questions or problems supporting Gravity Forms v1.6 they just need to reach out to us and we'd be glad to assist them.</p> <p>@bridalpr Your server is returning 500 server errors for the conditional logic javascript. This could be a file permission issue. See this screenshot:</p> <p><a href="http://dl.dropbox.com/u/185347/Slingshot/Pictures/Screen%20Shot%202011-12-05%20at%205.37.13%20PM.png" rel="nofollow">http://dl.dropbox.com/u/185347/Slingshot/Pictures/Screen%20Shot%202011-12-05%20at%205.37.13%20PM.png</a></p> <p>If I try to go right to the location of the script itself, it loads a blank page instead of the actual script. See this URL:</p> <p><a href="http://latinmediagurus.com/wp-content/plugins/gravityforms/js/conditional_logic.php?form_id=3&amp;ver=3.2.1" rel="nofollow">http://latinmediagurus.com/wp-content/plugins/gravityforms/js/conditional_logic.php?form_id=3&amp;ver=3.2.1</a></p> <p>I would suggest re-installing Gravity Forms. Either that file is missing, not fully uploaded or there is a file permission issue. If you don't know how to set file permissions then discuss this with your web host and they should be able to assist you. </p> https://legacy.forums.gravityhelp.com/topic/form-not-appearing-on-live-website#post-43167 Mon, 05 Dec 2011 18:25:06 +0000 bridalpr 43167@https://legacy.forums.gravityhelp.com/ <p>Hey Carl, I have the exact same issue and am not savvy enough without your expertise. Here is a link to the site, the form code is on the blockquote area. Would you be able to give me any pointers on fixing this? Thanks a million in advance, you guys have amazing support. <a href="http://latinmediagurus.com/join-us" rel="nofollow">http://latinmediagurus.com/join-us</a> </p> https://legacy.forums.gravityhelp.com/topic/form-not-appearing-on-live-website#post-43027 Sat, 03 Dec 2011 09:02:07 +0000 kyle 43027@https://legacy.forums.gravityhelp.com/ <p>Here's another thread with someone having issues with Cart 66: <a href="http://www.gravityhelp.com/forums/topic/need-to-download-version-15-upgraded-to-16-and-doesnt-work-with-cart-66" rel="nofollow">Need to download version 1.5...</a> </p> https://legacy.forums.gravityhelp.com/topic/form-not-appearing-on-live-website#post-42673 Thu, 01 Dec 2011 00:43:16 +0000 kyle 42673@https://legacy.forums.gravityhelp.com/ <p>It looks like conditional_logic.js is not getting loaded for some reason. </p> <p>Does it work with Cart 66 disabled? </p> https://legacy.forums.gravityhelp.com/topic/form-not-appearing-on-live-website#post-42646 Wed, 30 Nov 2011 20:21:28 +0000 Kevin.Hannula 42646@https://legacy.forums.gravityhelp.com/ <p>I'm sorry, did I not pay enough to get actual support? Cutting and pasting your previous replies doesn't really count as helping.</p> <p>I believe I followed all of the directions in the thread above before I even started the post. I stripped down the site to only Theme 2010, PHP Purchase (Cart 66), and Gravity forms. I gave you a link to the page where the issue is "actually happening". The form is not visible, because it is hidden when any conditional logic is turn on.</p> <p>Please let me know what additional info you need to help me solve this issue. </p>