https://legacy.forums.gravityhelp.com/topic/form-not-displaying-after-recent-plug-in-update Gravity Support Forums Topic: Form Not displaying After Recent Plug-in Update en-US Sat, 25 Apr 2026 05:54:15 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/form-not-displaying-after-recent-plug-in-update#post-57454 Wed, 02 May 2012 13:41:21 +0000 Rob Harrell 57454@https://legacy.forums.gravityhelp.com/ <p>I found 3 instances of jQuery on your site. 1.7.2 gets overridden by 1.7.1 and then lastly in the footer gets overwritten by 1.2.6. </p> https://legacy.forums.gravityhelp.com/topic/form-not-displaying-after-recent-plug-in-update#post-57453 Wed, 02 May 2012 13:40:50 +0000 David Peralty 57453@https://legacy.forums.gravityhelp.com/ <p>Sorry, I should have been more specific. Your theme doesn't need to call JQuery because WordPress is already calling the correct version. </p> https://legacy.forums.gravityhelp.com/topic/form-not-displaying-after-recent-plug-in-update#post-57450 Wed, 02 May 2012 13:38:23 +0000 Tom Martin 57450@https://legacy.forums.gravityhelp.com/ <p>I've updated now to 1.7.2 and it's still not working. </p> https://legacy.forums.gravityhelp.com/topic/form-not-displaying-after-recent-plug-in-update#post-57444 Wed, 02 May 2012 13:24:43 +0000 David Peralty 57444@https://legacy.forums.gravityhelp.com/ <p>Your issue isn't the same as above, and as such we would prefer you make your own post. But from a quick look, I can tell you that your theme is loading an old version of JQuery - version 1.2.6. WordPress ships with version 1.7.1 and that's what Gravity Forms needs. You'll want to contact your theme developer to have him fix this issue. </p> https://legacy.forums.gravityhelp.com/topic/form-not-displaying-after-recent-plug-in-update#post-57440 Wed, 02 May 2012 13:15:50 +0000 Tom Martin 57440@https://legacy.forums.gravityhelp.com/ <p>My form is not displaying either after upgrade - <a href="https://www.foresightlegal.com/prenuptial-agreement/prenuptial-agreement-questionnaire/" rel="nofollow">https://www.foresightlegal.com/prenuptial-agreement/prenuptial-agreement-questionnaire/</a></p> <p>Big problem! </p> https://legacy.forums.gravityhelp.com/topic/form-not-displaying-after-recent-plug-in-update#post-57433 Wed, 02 May 2012 12:59:10 +0000 Carl Hancock 57433@https://legacy.forums.gravityhelp.com/ <p>Nope, this is not something that would have been included in the update. The Maximum Characters input is expecting a number... the maximum characters you want to limit the field to. If you leave it blank/empty, there is no maximum. Otherwise you can enter a number to set a maximum. </p> <p>Because it had text and not a number as the value of that field it was causing an issue because it was trying to execute the max characters javascript and didn't know what "other" meant because it was expecting a number.</p> <p>Sounds like someone edited that field and placed that text in the input by mistake. </p> https://legacy.forums.gravityhelp.com/topic/form-not-displaying-after-recent-plug-in-update#post-57413 Wed, 02 May 2012 11:43:09 +0000 mikemalphurs 57413@https://legacy.forums.gravityhelp.com/ <p>Alex,</p> <p>Thank you for the suggestion. For some reason "optional" for maximum characters had been added in the "Personal Message" field. I removed this from the options and checked to see if it existed in any of the other fields. It did not. I updated the form and it started working again. I don't remember adding this in there. The client may have. Was this something included in the update? </p> https://legacy.forums.gravityhelp.com/topic/form-not-displaying-after-recent-plug-in-update#post-57399 Wed, 02 May 2012 10:59:29 +0000 Alex Cancado 57399@https://legacy.forums.gravityhelp.com/ <p>By looking at the error, it looks like the problem is coming from the character counter configuration. The "Maximum Characters" property has the word "optional" in it. That setting only supports numbers and the extraneous text is creating an error. We will look at adding some validation for that property, but if you remove the "optional" text from the "Maximum Characters" field property, the form will probably start working again for you. </p> https://legacy.forums.gravityhelp.com/topic/form-not-displaying-after-recent-plug-in-update#post-57364 Wed, 02 May 2012 09:28:39 +0000 David Peralty 57364@https://legacy.forums.gravityhelp.com/ <p>Hi Mike, have you contacted Carl yet? Our development team could figure this out for you instead of doing a back and forth on the forum with troubleshooting steps. It could help you get this resolved faster since your issue is unique. </p> https://legacy.forums.gravityhelp.com/topic/form-not-displaying-after-recent-plug-in-update#post-57363 Wed, 02 May 2012 09:26:24 +0000 mikemalphurs 57363@https://legacy.forums.gravityhelp.com/ <p>Rob-<br /> It is not showing up in the preview area either. But, If I take out the conditional formatting, it appears both on the site and in the preview area of the admin panel. Once I re-enable the conditional logic, the form disappears.</p> <p>Thank you! </p>