Gravity Support Forums Topic: Form Not Submitting!

Gravity Support Forums Topic: Form Not Submitting! https://legacy.forums.gravityhelp.com/topic/form-not-submitting-1 Gravity Support Forums Topic: Form Not Submitting! en-US Sat, 04 Apr 2026 08:04:08 +0000 http://bbpress.org/?v=1.0.1 <![CDATA[Search]]> q https://legacy.forums.gravityhelp.com/search.php Carl Hancock on "Form Not Submitting!" https://legacy.forums.gravityhelp.com/topic/form-not-submitting-1#post-11489 Fri, 22 Oct 2010 10:59:35 +0000 Carl Hancock 11489@https://legacy.forums.gravityhelp.com/ @c9labs The permalink issue is typically an issue with Windows hosting and how IIS handles URL Rewriting. I haven't heard back from this user with what the resolution was. Are you hosted on a Windows server? Running WordPress on a Windows server is typically a recipe for issues. c9labs on "Form Not Submitting!" https://legacy.forums.gravityhelp.com/topic/form-not-submitting-1#post-11469 Thu, 21 Oct 2010 17:18:28 +0000 c9labs 11469@https://legacy.forums.gravityhelp.com/ i am having same issues with the custom permalinks, it would be helpful to know what was changed here to fix his issue. Carl Hancock on "Form Not Submitting!" https://legacy.forums.gravityhelp.com/topic/form-not-submitting-1#post-11298 Sat, 16 Oct 2010 11:15:49 +0000 Carl Hancock 11298@https://legacy.forums.gravityhelp.com/ @garymgordon The users issue you are adding to is unrelated. They were having a problem with the form submitting, you are having a problem with the preview itself. Two different issues. Also please be sure to create a new post for your issue rather than replying to an older post as sometimes older posts can get overlooked if the original customers issue has already been resolved. Sometimes resolution takes place outside of the forum. I have responded to your requests via email with instructions on what to do to determine the problem. It is most likely a server configuration issue and I sent you some steps you will have to take to determine what it is. garymgordon on "Form Not Submitting!" https://legacy.forums.gravityhelp.com/topic/form-not-submitting-1#post-11294 Sat, 16 Oct 2010 10:35:28 +0000 garymgordon 11294@https://legacy.forums.gravityhelp.com/ ONE MORE UPDATE (*smile* I tested changing my PERMALINKS. It was set to: /%category%/%postname%/ (Using this was fine for all my pages, posts, etc., in my Wordpress installation.) But .. it was causing Gravity Forms to fail, for the PREVIEW. So, I changed it to /%postname%/ And .. now it works. There appears to be something within Gravity Forms that doesn't like the /%category%/%postname%/ PERMALINKS. Is this something Gravity Forms can update, correct, or what ever you might want to call it. I'd like to be able to use /%category%/%postname%/ and not just /%postname%/ for the PERMALINKS custom setting, or anything other than just one permalink. If I am doing something wrong, in using /%category%/%postname%/ .. please let me know. I'll be happy to make a change that you deem appropriate. Thanks. Please let me know. Thanks, Gary garymgordon on "Form Not Submitting!" https://legacy.forums.gravityhelp.com/topic/form-not-submitting-1#post-11293 Sat, 16 Oct 2010 10:15:24 +0000 garymgordon 11293@https://legacy.forums.gravityhelp.com/ JUST A FOLLOW UP NOTE 1. I disabled all of my plugins, and re-tested, but it still didn't work. 2. I set my Permalinks to the default option, and the Preview in Gravity Forms worked fine. 3. But when I set my Permalinks to "custom" and set them to /%category%/%postname%/ ... it looks like it's not using it. I guess what I don't understand is .. the "custom" Permalinks (of /%category%/%postname%/) works with everything else in my Wordpress site. But Gravity Forms isn't. So, it appears that Gravity Forms is not working in the same way that Wordpress is, with the way it creates and identifies it's Permalinks. Since my "custom" Permalinks of /%category%/%postname%/ works fine with my Wordpress pages, categories, posts, etc., I'd appreciate it if someone could help me figure out why Gravity Forms isn't using this in the same way? It should ... shouldn't it???? Thanks, Gary PS: Again, I am on a Windows 2008 server, running IIS7. And, my web.config file has the following rewrite code in the file: <rewrite> <rules> <rule name="Main Rule" stopProcessing="true"> <match url=".*" /> <conditions logicalGrouping="MatchAll"> <add input="{REQUEST_FILENAME}" matchType="IsFile" negate="true" /> <add input="{REQUEST_FILENAME}" matchType="IsDirectory" negate="true" /> </conditions> <action type="Rewrite" url="/index.php" /> </rule> </rules> </rewrite> garymgordon on "Form Not Submitting!" https://legacy.forums.gravityhelp.com/topic/form-not-submitting-1#post-11292 Sat, 16 Oct 2010 09:56:39 +0000 garymgordon 11292@https://legacy.forums.gravityhelp.com/ I have seen a few postings for this, but none that provided a viable answer for me. I am running Wordpress on a Windows 2008 server, running IIS7. All permissions look fine with my install. All pages come up fine, etc. You can see it at: <a href="http://www.greatersba.org/" rel="nofollow">http://www.greatersba.org/</a> But when I try to PREVIEW the form, it's trying to go to: <a href="http://www.greatersba.org/wp-content/plugins/gravityforms/preview.php?id=1" rel="nofollow">http://www.greatersba.org/wp-content/plugins/gravityforms/preview.php?id=1</a> And I get a 404 File or Directory not found error message. Some of the 'header' information (when I use Firebug to see the issue) says: Cache-Control no-cache, must-revalidate, max-age=0 Pragma no-cache Content-Type text/html Expires Wed, 11 Jan 1984 05:00:00 GMT Last-Modified Sat, 16 Oct 2010 13:39:10 GMT Server Microsoft-IIS/7.0 X-Pingback <a href="http://www.greatersba.org/xmlrpc.php" rel="nofollow">http://www.greatersba.org/xmlrpc.php</a> X-Powered-By ASP.NET Date Sat, 16 Oct 2010 13:39:09 GMT Connection close Content-Length 1245 What can I do to correct this issue? I am hosting the site on a VPS (and I have remote desktop access to the server). The file xmlrpc.php does exist in the root of my site. Please tell me what I can do to resolve this. Again .. everything else on my site is working fine. What is it about Gravity Forms that is different and not using permalinks (like the rest of my site)?? Thanks, Gary Gordon Carl Hancock on "Form Not Submitting!" https://legacy.forums.gravityhelp.com/topic/form-not-submitting-1#post-8218 Wed, 04 Aug 2010 15:51:15 +0000 Carl Hancock 8218@https://legacy.forums.gravityhelp.com/ That is odd. The page is returning as a 404 but yet it is returning the WordPress page content and acting as if nothing is wrong. I didn't notice that until I inspected the page further using FireBug. This is why the form won't submit properly. Some strange server configuration issue going on for sure. Not sure why GoDaddy does the things that they do with their server configurations. Always a source of issues. @webhank You need to get in touch with GoDaddy and determine why your pages appear to be working but are actually returning as a 404 to the browser. If you have FireBug for FireFox you can see this information by viewing the page using FireFox, turning on FireBug go to the Net tab and then choose All. It's like illinoisharley says above, it's returning a 404 Not Found. Odd. Chris Hajer on "Form Not Submitting!" https://legacy.forums.gravityhelp.com/topic/form-not-submitting-1#post-8217 Wed, 04 Aug 2010 15:26:11 +0000 Chris Hajer 8217@https://legacy.forums.gravityhelp.com/ Why does this page return a 404 error but still display content? <a href="http://nohotwire.com/about-ravelco/request-quote/" rel="nofollow">http://nohotwire.com/about-ravelco/request-quote/</a> <pre><code>Date: Wed, 04 Aug 2010 19:25:24 GMT Server: Apache X-Pingback: <a href="http://nohotwire.com/xmlrpc.php" rel="nofollow">http://nohotwire.com/xmlrpc.php</a> Keep-Alive: timeout=15, max=97 Connection: Keep-Alive Transfer-Encoding: chunked Content-Type: text/html; charset=UTF-8 404 Not Found</code></pre> <a href="http://www.google.com/search?q=godaddy+wordpress+404" rel="nofollow">http://www.google.com/search?q=godaddy+wordpress+404</a> Carl Hancock on "Form Not Submitting!" https://legacy.forums.gravityhelp.com/topic/form-not-submitting-1#post-8216 Wed, 04 Aug 2010 15:07:27 +0000 Carl Hancock 8216@https://legacy.forums.gravityhelp.com/ If you send us a WordPress admin login via our Contact Us form I can take a look. GoDaddy is hands down the single biggest source of server configuration related conflict issues we run into on a regular basis. webhank on "Form Not Submitting!" https://legacy.forums.gravityhelp.com/topic/form-not-submitting-1#post-8215 Wed, 04 Aug 2010 14:50:10 +0000 webhank 8215@https://legacy.forums.gravityhelp.com/ it is on godaddy but not IIS - it's a linux account.