https://legacy.forums.gravityhelp.com/topic/form-not-working-please-help-asap Gravity Support Forums Topic: Form not working - please help ASAP en-US Sun, 19 Apr 2026 22:05:22 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/form-not-working-please-help-asap#post-69856 Tue, 07 Aug 2012 10:04:56 +0000 Rob Harrell 69856@https://legacy.forums.gravityhelp.com/ <p>Closing thread, handling via priority support. </p> https://legacy.forums.gravityhelp.com/topic/form-not-working-please-help-asap#post-69848 Tue, 07 Aug 2012 09:43:57 +0000 nalini2 69848@https://legacy.forums.gravityhelp.com/ <p>One more thing,<br /> This isn't a problem with the two other forms. Are the settings different for those somehow? </p> https://legacy.forums.gravityhelp.com/topic/form-not-working-please-help-asap#post-69847 Tue, 07 Aug 2012 09:37:43 +0000 nalini2 69847@https://legacy.forums.gravityhelp.com/ <p>Thanks Rob. I'll contact host and get back to you if needed. Nalini </p> https://legacy.forums.gravityhelp.com/topic/form-not-working-please-help-asap#post-69843 Tue, 07 Aug 2012 09:31:54 +0000 Rob Harrell 69843@https://legacy.forums.gravityhelp.com/ <p>Looks like you have a 403 forbidden error on submission. The 403 forbidden error is something weird on your server. That's not a normal server response to a Gravity Forms submission. However, I was not blocked from accessing other pages on the site.</p> <p>Do you have any sort of rewrite plugins installed? They can affect this. Can you submit the form from the preview window within the formbuilder without this error occurring? If so the problem could be caused by a theme or plugin conflict. You can test for those using this information:<br /> <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a></p> <p>It could be mod_security being a little aggressive or could be folder permissions or file permissions. I would contact your host. If they have access to logs, they should be able to pinpoint what is causing that 403 error. </p> https://legacy.forums.gravityhelp.com/topic/form-not-working-please-help-asap#post-69838 Tue, 07 Aug 2012 08:08:33 +0000 nalini2 69838@https://legacy.forums.gravityhelp.com/ <p>Hi,<br /> I have multiple forms on my site. The others work but this one does not: <a href="http://earthkosher.com/contact-us/" rel="nofollow">http://earthkosher.com/contact-us/</a></p> <p>I enter the data in the form fields and press submit and NOTHING happens.</p> <p>Will send login details privately so you can take a look. Please let me know where to send the details. Thanks. </p>