https://legacy.forums.gravityhelp.com/topic/form-results-not-being-sent-to-requested-recipients Gravity Support Forums Topic: Form Results Not Being Sent to Requested Recipients en-US Fri, 24 Apr 2026 13:41:48 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/form-results-not-being-sent-to-requested-recipients#post-48945 Thu, 09 Feb 2012 18:55:20 +0000 Carl Hancock 48945@https://legacy.forums.gravityhelp.com/ <p>Email issues are going to be either caused by the web server settings, or the email server where the email is being sent to.</p> <p>Have you tested the notifications by changing the Send To address so that it goes to a different email address such as a @gmail.com email address? If not I would suggest doing so and test to see if it arrives. Be sure to check the gmail spam folder to make sure it wasn't flagged as spam.</p> <p>Let me know how the above test goes and we can go from there. </p> https://legacy.forums.gravityhelp.com/topic/form-results-not-being-sent-to-requested-recipients#post-48938 Thu, 09 Feb 2012 18:42:45 +0000 THINKTANK 48938@https://legacy.forums.gravityhelp.com/ <p>Dana-</p> <p>No changes have been made that I am aware of. Since I posted this and advised the client that the issue may be a problem with their e-mail server, I have had not been notified that they are still having issues. Appreciate your thoughtful followup!</p> <p>"GRIFF" </p> https://legacy.forums.gravityhelp.com/topic/form-results-not-being-sent-to-requested-recipients#post-48935 Thu, 09 Feb 2012 18:38:23 +0000 Dana Cobb 48935@https://legacy.forums.gravityhelp.com/ <p>Hi, Griff,</p> <p>Gravity Forms uses WordPress' mail function for sending out the admin and user emails. Has anything changed with your WordPress email setup which may be causing the issue? </p> https://legacy.forums.gravityhelp.com/topic/form-results-not-being-sent-to-requested-recipients#post-48181 Thu, 02 Feb 2012 14:46:26 +0000 THINKTANK 48181@https://legacy.forums.gravityhelp.com/ <p>My client has been using Gravity Forms for some time with no problem. All of a sudden, none of their form results are being received by the intended recipients. I have determined that the form results ARE being saved by GF in their database for review. Any suggestions? Here's one of the forms that may aid troubleshooting:<br /> <a href="http://kkosinc.com/service/request-a-tech/" rel="nofollow">http://kkosinc.com/service/request-a-tech/</a></p> <p>Thanks!</p> <p>"GRIFF" </p>