https://legacy.forums.gravityhelp.com/topic/form-returning-an-there-was-a-problem-with-your-submission-error Gravity Support Forums Topic: Form returning an "There was a problem with your submission" error en-US Sun, 19 Apr 2026 12:02:01 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/form-returning-an-there-was-a-problem-with-your-submission-error#post-3211 Mon, 08 Feb 2010 11:38:15 +0000 Carl Hancock 3211@https://legacy.forums.gravityhelp.com/ <p>Thanks John, keep us posted! </p> https://legacy.forums.gravityhelp.com/topic/form-returning-an-there-was-a-problem-with-your-submission-error#post-3209 Mon, 08 Feb 2010 10:02:20 +0000 John Preston 3209@https://legacy.forums.gravityhelp.com/ <p>A couple of the "phone" fields turned out to be "number" fields, which when I replaced them with proper "phone" fields, the problem seems to have disappeared. My bad :(</p> <p>However, I've noticed that when I get an error (by purposely not inputting all 10 digits in a phone field), and then correct the problem, the form processes properly with the closing thank you notice, but it doesn't always send me an email notification (twice it didn't, once it did). Still looking into this and will repost later. </p> https://legacy.forums.gravityhelp.com/topic/form-returning-an-there-was-a-problem-with-your-submission-error#post-3155 Thu, 04 Feb 2010 15:06:13 +0000 Carl Hancock 3155@https://legacy.forums.gravityhelp.com/ <p>Hello John, I submitted a test form and didn't have any problems submitting your form. Can you contact us via the Contact Us form with additional information and a WordPress Login for this site so we can take a look at your form?</p> <p>Also include examples of phone numbers you have tried to use on the form that resulted in an error. This is important so we can try and replicate the issue as our initial test worked fine.</p> <p>Thanks! </p> https://legacy.forums.gravityhelp.com/topic/form-returning-an-there-was-a-problem-with-your-submission-error#post-3148 Thu, 04 Feb 2010 13:40:12 +0000 John Preston 3148@https://legacy.forums.gravityhelp.com/ <p>It now appears that it is all phone number fields that can possibly return an error message. Is there a fix for this coming soon or is this something that I could repair myself? NOTE: Not all form submissions result in error messages.</p> <p>John </p> https://legacy.forums.gravityhelp.com/topic/form-returning-an-there-was-a-problem-with-your-submission-error#post-3139 Thu, 04 Feb 2010 10:15:10 +0000 John Preston 3139@https://legacy.forums.gravityhelp.com/ <p>The "Work Phone" field is returning an error and the form never gets sent to me. Not sure what has happened.</p> <p><a href="http://k9toronto.com/sign-up/" rel="nofollow">http://k9toronto.com/sign-up/</a></p> <p>Thanks</p> <p>John </p>