https://legacy.forums.gravityhelp.com/topic/form-save-entries-when-cancel-paypal Gravity Support Forums Topic: Form save entries when cancel PayPal en-US Tue, 21 Apr 2026 22:09:57 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/form-save-entries-when-cancel-paypal#post-73245 Thu, 30 Aug 2012 07:45:01 +0000 Chris Hajer 73245@https://legacy.forums.gravityhelp.com/ <p>Your understanding is correct. The entry is written without knowing the payment status. Then the payment status is updated later. There is no way to hold the entry and not create it until after payment is confirmed. It is up to you to verify the payment status of the entry. You will have to manually manage the entries which have an incomplete payment status. </p> https://legacy.forums.gravityhelp.com/topic/form-save-entries-when-cancel-paypal#post-73244 Thu, 30 Aug 2012 07:42:46 +0000 madochu 73244@https://legacy.forums.gravityhelp.com/ <p>Thanks for the quick answer.</p> <p>So there is no option to not save the entry until the payment is completed?</p> <p>A lot of people could fill the form and click submit but then never make the payment and those are bad entries that are saved and then have to delete then manually.</p> <p>Thanks again for the support. </p> https://legacy.forums.gravityhelp.com/topic/form-save-entries-when-cancel-paypal#post-73240 Thu, 30 Aug 2012 07:38:08 +0000 Chris Hajer 73240@https://legacy.forums.gravityhelp.com/ <p>The entry is saved when the form is submitted. It is up to you to check the payment status and ensure is has been completed with PayPal before you act further on it.</p> <p>If you are creating posts, there is an option to not publish the post unless payment is completed. Entries do not work like that. </p> https://legacy.forums.gravityhelp.com/topic/form-save-entries-when-cancel-paypal#post-73238 Thu, 30 Aug 2012 07:27:08 +0000 madochu 73238@https://legacy.forums.gravityhelp.com/ <p>Hi there.<br /> I've a question.<br /> If you fill a form with the PayPal Add-on activated and well configurated and you are redirected to PayPal to make the payment but you cancel the process with the PayPal cancel and go back button (so the payment is not made), then an entrie is saved with the data although the payment is not made. Is there any option so no data are saved until the payment is complete?<br /> Thanks a lot for your help and good work. </p>