https://legacy.forums.gravityhelp.com/topic/form-showed-an-error-but-card-was-charged Gravity Support Forums Topic: Form showed an error but card was charged en-US Mon, 20 Apr 2026 14:07:03 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/form-showed-an-error-but-card-was-charged#post-88618 Wed, 07 Nov 2012 23:31:05 +0000 Chris Hajer 88618@https://legacy.forums.gravityhelp.com/ <p>Thanks Mark. Sorry for the delay. </p> https://legacy.forums.gravityhelp.com/topic/form-showed-an-error-but-card-was-charged#post-88614 Wed, 07 Nov 2012 23:27:34 +0000 marklovetv 88614@https://legacy.forums.gravityhelp.com/ <p>Thank you. It has been submitted. </p> https://legacy.forums.gravityhelp.com/topic/form-showed-an-error-but-card-was-charged#post-88577 Wed, 07 Nov 2012 22:38:37 +0000 Chris Hajer 88577@https://legacy.forums.gravityhelp.com/ <p>Mark, please open a priority support request for this if you have not already done so. Thank you.</p> <p><a href="http://www.gravityhelp.com/priority-support/" rel="nofollow">http://www.gravityhelp.com/priority-support/</a> </p> https://legacy.forums.gravityhelp.com/topic/form-showed-an-error-but-card-was-charged#post-87668 Mon, 05 Nov 2012 17:37:59 +0000 marklovetv 87668@https://legacy.forums.gravityhelp.com/ <p>When doing pretesting on a test account, emails were sent with each transaction, btw. Nothing was changed except changing to a production account key. </p> https://legacy.forums.gravityhelp.com/topic/form-showed-an-error-but-card-was-charged#post-87667 Mon, 05 Nov 2012 17:35:18 +0000 marklovetv 87667@https://legacy.forums.gravityhelp.com/ <p>We set up several product and subscription forms on our site, <a href="https://comeonletsgo777.com" rel="nofollow">https://comeonletsgo777.com</a> and when entering credit card info and getting an error, the card was still charged. When they resubmitted with the correct information (in this case an incorrect country field) it charged them again. Also, I have the forms setup to auto email notifications to the site owner but they aren't being emailed. Any ideas? </p>