https://legacy.forums.gravityhelp.com/topic/form-submisison-not-working Gravity Support Forums Topic: form submission not working en-US Mon, 20 Apr 2026 10:46:05 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/form-submisison-not-working#post-31581 Wed, 03 Aug 2011 13:37:45 +0000 Chris Hajer 31581@https://legacy.forums.gravityhelp.com/ <p>If the form in the footer is in a widget, it's very easy to change the tabindex there to start at a number higher than all the tabs in your main form. </p> <p><a href="http://www.gravityhelp.com/forums/topic/changing-tab-button-behaviour#post-29043" rel="nofollow">http://www.gravityhelp.com/forums/topic/changing-tab-button-behaviour#post-29043</a></p> <p>The problem is the tabindexes for the forms are being set independently and they overlap. That's why tabbing between fields in your main form drops you down to the form in the footer. This will happen on pages with a comment form as well.</p> <p>If that footer form is not in a widget (I did not pull the site up today) then there is a <strong>gform_tabindex</strong> filter available to change the beginning tabindex of your forms.</p> <p><a href="http://www.gravityhelp.com/documentation/page/Gform_tabindex" rel="nofollow">http://www.gravityhelp.com/documentation/page/Gform_tabindex</a></p> <p>You can follow the <a href="http://www.gravityhelp.com/forums/tags/tabindex" rel="nofollow">tabindex tag</a> as well for further information.</p> <p>Glad to know the original issue was a plugin conflict related to permalinks on IIS. </p> https://legacy.forums.gravityhelp.com/topic/form-submisison-not-working#post-31567 Wed, 03 Aug 2011 12:32:35 +0000 silverlight001 31567@https://legacy.forums.gravityhelp.com/ <p>think i have isolated the issue thanks</p> <p>two plugins &lt;now disabled&gt;</p> <p>Custom Page Extensions<br /> Permalink Fix &amp; Disable Canonical Redirects Pack</p> <p>thanks for help - please let me know about the tab order though </p> https://legacy.forums.gravityhelp.com/topic/form-submisison-not-working#post-31560 Wed, 03 Aug 2011 12:22:08 +0000 silverlight001 31560@https://legacy.forums.gravityhelp.com/ <p>HI CHRIS,</p> <p>also one other issue - tab order seems a bit crazy in that it drops to the form in the footer rather than moves from one field to another in the open account page </p> https://legacy.forums.gravityhelp.com/topic/form-submisison-not-working#post-31556 Wed, 03 Aug 2011 12:16:09 +0000 silverlight001 31556@https://legacy.forums.gravityhelp.com/ <p>hi chris,</p> <p>confirmation message set to text for both those non working forms </p> https://legacy.forums.gravityhelp.com/topic/form-submisison-not-working#post-31553 Wed, 03 Aug 2011 12:10:40 +0000 silverlight001 31553@https://legacy.forums.gravityhelp.com/ <p>hi chris</p> <p>the production server will be iis</p> <p>please can you expand on &lt;not clear what you mean&gt;<br /> What do you have your confirmation set to, after form submission?<br /> Can you try one of the other two options? Maybe it will work around whatever weirdness is going on on this server.</p> <p>thanks </p> https://legacy.forums.gravityhelp.com/topic/form-submisison-not-working#post-31517 Wed, 03 Aug 2011 02:24:53 +0000 Chris Hajer 31517@https://legacy.forums.gravityhelp.com/ <p>I received a confirmation of the submission of the main form, not the widget. I think that Gravity Forms is working properly but IIS is not happy about something in the redirection after submission.</p> <p>What do you have your confirmation set to, after form submission? Can you try one of the other two options? Maybe it will work around whatever weirdness is going on on this server.</p> <p>Is the production server going to be an IIS server as well? If not, you're likely troubleshooting something that will not be a problem on an Apache server. </p> https://legacy.forums.gravityhelp.com/topic/form-submisison-not-working#post-31516 Wed, 03 Aug 2011 02:17:09 +0000 Chris Hajer 31516@https://legacy.forums.gravityhelp.com/ <p>Maybe it was just flaky at the time. I eventually got one of the forms to come up. I submitted and it redirected to index.php. I think this is going to be related server configuration due to being on IIS. </p> https://legacy.forums.gravityhelp.com/topic/form-submisison-not-working#post-31515 Wed, 03 Aug 2011 02:14:09 +0000 Chris Hajer 31515@https://legacy.forums.gravityhelp.com/ <p>I'm getting a 404 error on both those pages. I can get the domain to come up properly but not those two pages.</p> <p>Looks like this is an IIS server, and you're using something to allow for mod-rewrite. It's possible that something is not working properly. Did you suspect that was a problem initially when you tried with the default permalinks? </p> https://legacy.forums.gravityhelp.com/topic/form-submisison-not-working#post-31513 Wed, 03 Aug 2011 02:05:51 +0000 silverlight001 31513@https://legacy.forums.gravityhelp.com/ <p>the forms i'm having issus with are on these two pages</p> <p><a href="http://www.circleexpress.co.uk/fuel-levy.html" rel="nofollow">http://www.circleexpress.co.uk/fuel-levy.html</a><br /> <a href="http://www.circleexpress.co.uk/tools/open-account.html" rel="nofollow">http://www.circleexpress.co.uk/tools/open-account.html</a></p> <p>the call-back form in the footers works fine </p> https://legacy.forums.gravityhelp.com/topic/form-submisison-not-working#post-31512 Wed, 03 Aug 2011 01:55:22 +0000 silverlight001 31512@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>Thanks for the help</p> <p>site is not yet fully live - please addthis line to yours hosts file</p> <p>188.223.89.92 <a href="http://www.circleexpress.co.uk" rel="nofollow">http://www.circleexpress.co.uk</a> </p>