Gravity Support Forums Topic: Form Submits And Saves In DB But Won't Email

Gravity Support Forums Topic: Form Submits And Saves In DB But Won't Email https://legacy.forums.gravityhelp.com/topic/form-submits-and-saves-in-db-but-wont-email Gravity Support Forums Topic: Form Submits And Saves In DB But Won't Email en-US Sun, 19 Apr 2026 23:49:51 +0000 http://bbpress.org/?v=1.0.1 <![CDATA[Search]]> q https://legacy.forums.gravityhelp.com/search.php Rob Harrell on "Form Submits And Saves In DB But Won't Email" https://legacy.forums.gravityhelp.com/topic/form-submits-and-saves-in-db-but-wont-email#post-62935 Mon, 18 Jun 2012 22:31:07 +0000 Rob Harrell 62935@https://legacy.forums.gravityhelp.com/ You could always try checking for a theme/plugin conflict by following the instructions here: <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> I have seen instances where a plugin that was trying to utilize the WP_Mail incorrectly was interfering. @akelsall - This isn't an issue with Gravity Forms - notification and email sending is going to be up to your host to send out. There are a variety of factors that come into play with email reliability and none of them are things Gravity Forms itself controls. Gravity Forms simply passes the Send To, Send From, Subject and Message of the email to the core WordPress wp_mail() function and that is where it's involvement ends. It is then entirely up to your web server to reliably send the email. The best article I have found that discusses how to make your WordPress site more reliable at sending email is this one by Joost de Valk: <a href="http://yoast.com/email-reliability/" rel="nofollow">http://yoast.com/email-reliability/</a> His article discusses improving email reliability for comment related emails sent by WordPress. But it is directly applicable to email reliability with Gravity Forms because both of them use the same core WordPress function to send email the exact same way using the wp_mail() function. akelsall on "Form Submits And Saves In DB But Won't Email" https://legacy.forums.gravityhelp.com/topic/form-submits-and-saves-in-db-but-wont-email#post-62932 Mon, 18 Jun 2012 22:04:25 +0000 akelsall 62932@https://legacy.forums.gravityhelp.com/ I have the same problem, how about you guys look it and get it sorted. Tried the plugin. goldsteinmedia on "Form Submits And Saves In DB But Won't Email" https://legacy.forums.gravityhelp.com/topic/form-submits-and-saves-in-db-but-wont-email#post-62875 Mon, 18 Jun 2012 12:03:14 +0000 goldsteinmedia 62875@https://legacy.forums.gravityhelp.com/ Hi Rob So I tried the SMTP plugin and IT WORKS but still no luck with Gravity Forms. This is the output given to me by the SMTP Plugin when I use PHP to do the sending Test Message Sent The result was: bool(true) The full debugging output is shown below: object(PHPMailer)#252 (58) { ["Priority"]=> int(3) ["CharSet"]=> string(5) "UTF-8" ["ContentType"]=> string(10) "text/plain" ["Encoding"]=> string(4) "8bit" ["ErrorInfo"]=> string(0) "" ["From"]=> string(25) "forms@rothamelbratton.com" ["FromName"]=> string(14) "Form Submitted" ["Sender"]=> string(0) "" ["Subject"]=> string(56) "WP Mail SMTP: Test mail to <a href="mailto:sgoldstein@goldsteinmedia.com">sgoldstein@goldsteinmedia.com</a>" ["Body"]=> string(68) "This is a test email generated by the WP Mail SMTP WordPress plugin." ["AltBody"]=> string(0) "" ["MIMEBody:protected"]=> string(69) "This is a test email generated by the WP Mail SMTP WordPress plugin. " ["MIMEHeader:protected"]=> string(383) "Date: Mon, 18 Jun 2012 15:59:12 +0000 Return-Path: <a href="mailto:forms@rothamelbratton.com">forms@rothamelbratton.com</a> From: Form Submitted Message-ID: <8e37f6eb8a4876e15c0903fbc8450cf4@rothamelbratton.com> X-Priority: 3 X-Mailer: PHPMailer 5.2.1 (<a href="http://code.google.com/a/apache-extras.org/p/phpmailer/" rel="nofollow">http://code.google.com/a/apache-extras.org/p/phpmailer/</a>) MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="UTF-8" " ["SentMIMEMessage:protected"]=> string(556) "Date: Mon, 18 Jun 2012 15:59:12 +0000 Return-Path: <a href="mailto:forms@rothamelbratton.com">forms@rothamelbratton.com</a> From: Form Submitted Message-ID: <8e37f6eb8a4876e15c0903fbc8450cf4@rothamelbratton.com> X-Priority: 3 X-Mailer: PHPMailer 5.2.1 (<a href="http://code.google.com/a/apache-extras.org/p/phpmailer/" rel="nofollow">http://code.google.com/a/apache-extras.org/p/phpmailer/</a>) MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Content-Type: text/plain; charset="UTF-8" To: <a href="mailto:sgoldstein@goldsteinmedia.com">sgoldstein@goldsteinmedia.com</a> Subject: WP Mail SMTP: Test mail to <a href="mailto:sgoldstein@goldsteinmedia.com">sgoldstein@goldsteinmedia.com</a> This is a test email generated by the WP Mail SMTP WordPress plugin. " ["WordWrap"]=> int(0) ["Mailer"]=> string(4) "mail" ["Sendmail"]=> string(18) "/usr/sbin/sendmail" ["PluginDir"]=> string(0) "" ["ConfirmReadingTo"]=> string(0) "" ["Hostname"]=> string(0) "" ["MessageID"]=> string(0) "" ["Host"]=> string(9) "localhost" ["Port"]=> int(25) ["Helo"]=> string(0) "" ["SMTPSecure"]=> string(3) "tls" ["SMTPAuth"]=> bool(false) ["Username"]=> string(0) "" ["Password"]=> string(0) "" ["Timeout"]=> int(10) ["SMTPDebug"]=> int(2) ["SMTPKeepAlive"]=> bool(false) ["SingleTo"]=> bool(false) ["SingleToArray"]=> array(0) { } ["LE"]=> string(1) " " ["DKIM_selector"]=> string(9) "phpmailer" ["DKIM_identity"]=> string(0) "" ["DKIM_passphrase"]=> string(0) "" ["DKIM_domain"]=> string(0) "" ["DKIM_private"]=> string(0) "" ["action_function"]=> string(0) "" ["Version"]=> string(5) "5.2.1" ["XMailer"]=> string(0) "" ["smtp:protected"]=> NULL ["to:protected"]=> array(1) { [0]=> array(2) { [0]=> string(29) "sgoldstein@goldsteinmedia.com" [1]=> string(0) "" } } ["cc:protected"]=> array(0) { } ["bcc:protected"]=> array(0) { } ["ReplyTo:protected"]=> array(0) { } ["all_recipients:protected"]=> array(1) { ["sgoldstein@goldsteinmedia.com"]=> bool(true) } ["attachment:protected"]=> array(0) { } ["CustomHeader:protected"]=> array(0) { } ["message_type:protected"]=> string(5) "plain" ["boundary:protected"]=> array(3) { [1]=> string(35) "b1_8e37f6eb8a4876e15c0903fbc8450cf4" [2]=> string(35) "b2_8e37f6eb8a4876e15c0903fbc8450cf4" [3]=> string(35) "b3_8e37f6eb8a4876e15c0903fbc8450cf4" } ["language:protected"]=> array(0) { } ["error_count:protected"]=> int(0) ["sign_cert_file:protected"]=> string(0) "" ["sign_key_file:protected"]=> string(0) "" ["sign_key_pass:protected"]=> string(0) "" ["exceptions:protected"]=> bool(false) } Any ideas? Rob Harrell on "Form Submits And Saves In DB But Won't Email" https://legacy.forums.gravityhelp.com/topic/form-submits-and-saves-in-db-but-wont-email#post-62662 Fri, 15 Jun 2012 09:45:19 +0000 Rob Harrell 62662@https://legacy.forums.gravityhelp.com/ Seth, as I said above: Gravity Forms just uses the built-in WP mail function of WordPress to send out notifications so we really don't have control on them sending out. Usually, trying out an SMTP plugin does the trick, a lot of people have success with this: <a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a> Also, verify the messages are not getting spammed. Give this a try and let me know how it goes. goldsteinmedia on "Form Submits And Saves In DB But Won't Email" https://legacy.forums.gravityhelp.com/topic/form-submits-and-saves-in-db-but-wont-email#post-62661 Fri, 15 Jun 2012 09:41:28 +0000 goldsteinmedia 62661@https://legacy.forums.gravityhelp.com/ So I am getting the form sumitted entried in Gravity forms but I'm still not getting them to email. I don't have akismet running. I'm dealing with a very frustrated client. Any chance you guys can take a look? -Seth Rob Harrell on "Form Submits And Saves In DB But Won't Email" https://legacy.forums.gravityhelp.com/topic/form-submits-and-saves-in-db-but-wont-email#post-62577 Thu, 14 Jun 2012 12:21:14 +0000 Rob Harrell 62577@https://legacy.forums.gravityhelp.com/ Right on, glad you got it working. furlongdesign on "Form Submits And Saves In DB But Won't Email" https://legacy.forums.gravityhelp.com/topic/form-submits-and-saves-in-db-but-wont-email#post-62576 Thu, 14 Jun 2012 12:19:58 +0000 furlongdesign 62576@https://legacy.forums.gravityhelp.com/ I disabled all my plugins and it worked. Then one by one I activated my plugins and when I activated Akismet I did not receive the notification. Then I went to the Gravity Forms settings and disabled akismet integration while I left akismet activated among my plugins and it worked. <a href="http://screencast.com/t/q1bfNinq" rel="nofollow">http://screencast.com/t/q1bfNinq</a> furlongdesign on "Form Submits And Saves In DB But Won't Email" https://legacy.forums.gravityhelp.com/topic/form-submits-and-saves-in-db-but-wont-email#post-62575 Thu, 14 Jun 2012 11:50:10 +0000 furlongdesign 62575@https://legacy.forums.gravityhelp.com/ I have the same problem and don't know how to fix it. I tried the plugin you mentioned but no change. Rob Harrell on "Form Submits And Saves In DB But Won't Email" https://legacy.forums.gravityhelp.com/topic/form-submits-and-saves-in-db-but-wont-email#post-62445 Wed, 13 Jun 2012 14:11:41 +0000 Rob Harrell 62445@https://legacy.forums.gravityhelp.com/ Gravity Forms just uses the built-in WP mail function of WordPress to send out notifications so we really don't have control on them sending out. Usually, trying out an SMTP plugin does the trick, a lot of people have success with this: <a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a> Also, verify the messages are not getting spammed. Give this a try and let me know how it goes. goldsteinmedia on "Form Submits And Saves In DB But Won't Email" https://legacy.forums.gravityhelp.com/topic/form-submits-and-saves-in-db-but-wont-email#post-62443 Wed, 13 Jun 2012 14:08:16 +0000 goldsteinmedia 62443@https://legacy.forums.gravityhelp.com/ Hi At <a href="http://www.rothamelbratton.com" rel="nofollow">http://www.rothamelbratton.com</a> the forms submit and go into the database but don't go any farther than that. They don't go to the notification emails. I have one email in the To: section and three in the CC: section. They are separated with commas (,). What's going on?