https://legacy.forums.gravityhelp.com/topic/form-will-submit-but-is-not-recorded-and-no-e-mails-are-received Gravity Support Forums Topic: Form will submit but is not recorded and no e-mails are received en-US Sun, 19 Apr 2026 22:11:23 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/form-will-submit-but-is-not-recorded-and-no-e-mails-are-received#post-66503 Mon, 16 Jul 2012 13:14:58 +0000 Chris Hajer 66503@https://legacy.forums.gravityhelp.com/ <p>Glad you got that sorted out. Since mishimasan's issue was resolved I am going to close this topic. </p> https://legacy.forums.gravityhelp.com/topic/form-will-submit-but-is-not-recorded-and-no-e-mails-are-received#post-66353 Sun, 15 Jul 2012 19:20:55 +0000 mishimasan 66353@https://legacy.forums.gravityhelp.com/ <p>Thanks for your help, Chris. It has worked! The forms are working again, now.</p> <p>Cheers! </p> https://legacy.forums.gravityhelp.com/topic/form-will-submit-but-is-not-recorded-and-no-e-mails-are-received#post-65519 Tue, 10 Jul 2012 09:28:15 +0000 Chris Hajer 65519@https://legacy.forums.gravityhelp.com/ <p>Your issue is different, clickassure. You have an issue with notifications not arriving. Please try installing and configuring the WP Mail SMTP plugin to make mail delivery from your server more reliable.</p> <p><a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a> </p> https://legacy.forums.gravityhelp.com/topic/form-will-submit-but-is-not-recorded-and-no-e-mails-are-received#post-65407 Mon, 09 Jul 2012 18:02:36 +0000 clickassure 65407@https://legacy.forums.gravityhelp.com/ <p>Hi,<br /> I have a similar problem, when submit the form, it appears in the entries page, but not is sending out the confirmation e-mail. The notifications page have been configured with a valid e-mail.<br /> I´m working with wordpress 3.3.2<br /> Thanks for your support. </p> https://legacy.forums.gravityhelp.com/topic/form-will-submit-but-is-not-recorded-and-no-e-mails-are-received#post-64847 Thu, 05 Jul 2012 09:12:48 +0000 Rob Harrell 64847@https://legacy.forums.gravityhelp.com/ <p>Looks like Akismet is spamming the entries: <a href="http://www.evernote.com/shard/s212/sh/2c77c2e5-6b08-4079-9015-3d7b16b70a93/f61cb14d9790c95460abebf3ed3ac551" rel="nofollow">Screenshot</a></p> <p>You can turn that setting to off on the Gravity Forms settings page. </p> https://legacy.forums.gravityhelp.com/topic/form-will-submit-but-is-not-recorded-and-no-e-mails-are-received#post-64845 Thu, 05 Jul 2012 08:52:51 +0000 mishimasan 64845@https://legacy.forums.gravityhelp.com/ <p>Hi Rob,</p> <p>You should have the Wordpress credentials e-mailed to you now.</p> <p>Thanks for the quick response. Hopefully this isn't a complex issue.</p> <p>Cheers,<br /> Clément</p> <p>P.S. Please also note that the views recorded for each of the three forms, are way, way exaggerated. I don't know how they show those large numbers—the site was only launched recently and we've had hardly any traffic. </p> https://legacy.forums.gravityhelp.com/topic/form-will-submit-but-is-not-recorded-and-no-e-mails-are-received#post-64831 Thu, 05 Jul 2012 07:38:02 +0000 Rob Harrell 64831@https://legacy.forums.gravityhelp.com/ <p>Hey Clément,</p> <p>Can you send me a WP Admin login to <a href="mailto:rob@rocketgenius.com">rob@rocketgenius.com</a> so I can take a look? Please reference this post in your email. </p> https://legacy.forums.gravityhelp.com/topic/form-will-submit-but-is-not-recorded-and-no-e-mails-are-received#post-64827 Thu, 05 Jul 2012 06:09:54 +0000 mishimasan 64827@https://legacy.forums.gravityhelp.com/ <p>Hi guys,</p> <p>I've read the support forum for any kind of similar instance, and the only one I can find is this one:<br /> <a href="http://www.gravityhelp.com/forums/topic/form-not-submitting" rel="nofollow">http://www.gravityhelp.com/forums/topic/form-not-submitting</a></p> <p>Basically, I've been using Gravity Forms on multiple sites now for some time and I have a good understanding of how to use them and set them up properly.</p> <p>We have 3 forms over at <a href="http://www.hotelinmarbella.eu/" rel="nofollow">http://www.hotelinmarbella.eu/</a> and none of them are recording submissions, nor are sending out confirmation e-mail addresses even though notifications have been configured. The only confirmation we get is on the thank you page where it seems as if the form has actually gone through successfully.</p> <p>It's such a weird problem. I just simply cannot get it to work. Would you like to have my login details just to double-check anything?</p> <p>P.S. We're running this domain off a Hostgator account on a shared host, where we also have many other accounts set up that are running Gravity Forms perfectly.</p> <p>Cheers,<br /> Clément </p>