https://legacy.forums.gravityhelp.com/topic/formatting-looks-really-bad Gravity Support Forums Topic: Formatting looks really bad en-US Mon, 20 Apr 2026 16:31:56 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/formatting-looks-really-bad#post-19942 Fri, 04 Mar 2011 16:15:21 +0000 platinumtie 19942@https://legacy.forums.gravityhelp.com/ <p>Ok, thanks. I am going to work with it for a bit. See what I can do. </p> https://legacy.forums.gravityhelp.com/topic/formatting-looks-really-bad#post-19941 Fri, 04 Mar 2011 16:12:06 +0000 Carl Hancock 19941@https://legacy.forums.gravityhelp.com/ <p>The fact that the forms.css doesn't load when you go directly to it is some sort of server configuration issue, not a theme or plugin issue. It's possible it's a file permission issue. Make sure the file permissions on the wp-content/plugins/gravityforms folder are set sufficiently. </p> <p>There is nothing wrong with Gravity Forms. If your theme isn't developed using WordPress best practices and standard conventions then we can give you suggestions on how to correct that. Otherwise you are going to run into problems with lots of plugins, not just Gravity Forms. We can't give you a refund for something that isn't a Gravity Forms problem, but we can help you determine what is going on and what needs to be fixed. </p> https://legacy.forums.gravityhelp.com/topic/formatting-looks-really-bad#post-19940 Fri, 04 Mar 2011 16:11:12 +0000 Kevin Flahaut 19940@https://legacy.forums.gravityhelp.com/ <p>I'm sorry but because we sell non-tangible software products, we don't offer refunds. You can refer to our terms and conditions page for more details.</p> <p><a href="http://www.gravityforms.com/terms-and-conditions/" rel="nofollow">http://www.gravityforms.com/terms-and-conditions/</a></p> <p>You'll note that section 6 covers our refund policy.</p> <p>We will still be happy to assist you getting the forms working. It's probably something that can be fixed with just a little effort. </p> https://legacy.forums.gravityhelp.com/topic/formatting-looks-really-bad#post-19938 Fri, 04 Mar 2011 16:06:56 +0000 platinumtie 19938@https://legacy.forums.gravityhelp.com/ <p>I have looked a bit closer into this issue and realized that this plugin simply doesn't respond well to my theme. Is it possible to get a refund on the purchase? </p> https://legacy.forums.gravityhelp.com/topic/formatting-looks-really-bad#post-19937 Fri, 04 Mar 2011 16:02:52 +0000 platinumtie 19937@https://legacy.forums.gravityhelp.com/ <p>Thanks for the quick response. When I login to my ftp, it shows that the forms.css file is in fact in that folder. is there any other reason you can think of for this error? </p> https://legacy.forums.gravityhelp.com/topic/formatting-looks-really-bad#post-19935 Fri, 04 Mar 2011 15:33:21 +0000 Kevin Flahaut 19935@https://legacy.forums.gravityhelp.com/ <p>Your CSS path is wrong. The default form CSS isn't being loaded properly.</p> <p><a href="http://plodesign.com/Dev/zincAcademy/2011/wp-content/plugins/gravityforms/css/forms.css?ver=1.4.5" rel="nofollow">http://plodesign.com/Dev/zincAcademy/2011/wp-content/plugins/gravityforms/css/forms.css?ver=1.4.5</a></p> <p>returns a 404 error. screenshot: <a href="http://grab.by/9igX" rel="nofollow">http://grab.by/9igX</a></p> <p>You need to confirm your CSS path is correct and that all of the files are in the directory. It's possible that your installation didn't complete properly. </p> https://legacy.forums.gravityhelp.com/topic/formatting-looks-really-bad#post-19933 Fri, 04 Mar 2011 15:27:13 +0000 platinumtie 19933@https://legacy.forums.gravityhelp.com/ <p>I have placed the shortcode in one of my pages, and the formatting gets all screwed up. Is there a way to fix this and make it look like the preview?</p> <p><a href="http://plodesign.com/Dev/zincAcademy/2011/contact-enrollment/" rel="nofollow">http://plodesign.com/Dev/zincAcademy/2011/contact-enrollment/</a></p> <p>Thanks! </p>