https://legacy.forums.gravityhelp.com/topic/forms-could-not-be-imported-please-make-sure-your-xml-export-file-is-in-the-cor Gravity Support Forums Topic: Forms could not be imported. en-US Mon, 20 Apr 2026 05:22:28 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/forms-could-not-be-imported-please-make-sure-your-xml-export-file-is-in-the-cor#post-17139 Thu, 27 Jan 2011 16:45:54 +0000 Chris Hajer 17139@https://legacy.forums.gravityhelp.com/ <p>I believe if you are missing that function xml_parser_create() it will trigger a fatal error:</p> <p><code>Fatal error: Call to undefined function: xml_parser_create()</code></p> <p>If you have access to PHP or Apache error logs, the error should be logged.</p> <p>You can test for the existence of that function on the server by creating this file on the server, then accessing it in a browser or from a command line:</p> <pre><code>&lt;?php // text for existence of a function if (function_exists(&#39;xml_parser_create&#39;)) { echo &quot;xml_parser_create function exists\n&quot;; } else { echo &quot;xml_parser_create function DOES NOT exist\n&quot;; } ?&gt;</code></pre> https://legacy.forums.gravityhelp.com/topic/forms-could-not-be-imported-please-make-sure-your-xml-export-file-is-in-the-cor#post-17109 Thu, 27 Jan 2011 14:50:34 +0000 Alex Cancado 17109@https://legacy.forums.gravityhelp.com/ <p>Your XML is valid as I was able to import it locally. Please make sure your server supports the PHP XML parser (i.e. xml_parser_create(); ) </p> https://legacy.forums.gravityhelp.com/topic/forms-could-not-be-imported-please-make-sure-your-xml-export-file-is-in-the-cor#post-17018 Tue, 25 Jan 2011 19:57:29 +0000 Andris 17018@https://legacy.forums.gravityhelp.com/ <p>Same here. Running version 1.5.rc3.8. It only occurs on my LIVE site. Even if I export then import the same file from the same site, I still get the message.</p> <p>Here is a link to the exported file but I reckon it has something to do with the hosting setup...</p> <p><a href="http://www.foster.vic.au/gravityforms-export-2011-01-25.xml" rel="nofollow">http://www.foster.vic.au/gravityforms-export-2011-01-25.xml</a> </p> https://legacy.forums.gravityhelp.com/topic/forms-could-not-be-imported-please-make-sure-your-xml-export-file-is-in-the-cor#post-11491 Fri, 22 Oct 2010 11:01:31 +0000 Carl Hancock 11491@https://legacy.forums.gravityhelp.com/ <p>Are you running the latest version of Gravity Forms (1.4.3.1)?</p> <p>Please place the XML file on a server somewhere and provide a link to it in this post so we can download it and replicate the issue on our end. </p> https://legacy.forums.gravityhelp.com/topic/forms-could-not-be-imported-please-make-sure-your-xml-export-file-is-in-the-cor#post-11471 Thu, 21 Oct 2010 20:10:49 +0000 Joe 11471@https://legacy.forums.gravityhelp.com/ <p>I've just exported a form from one site and tried to upload it to where I'll be using it, but I get the following error message:</p> <p>Forms could not be imported. Please make sure your XML export file is in the correct format.</p> <p>It should be in the correct format, as it came from Gravity Forms. </p>