https://legacy.forums.gravityhelp.com/topic/forms-not-working-1 Gravity Support Forums Topic: Forms not working en-US Fri, 24 Apr 2026 08:56:19 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/forms-not-working-1#post-232207 Wed, 01 May 2013 12:07:58 +0000 David Peralty 232207@https://legacy.forums.gravityhelp.com/ <p>But did you ever try the meta recovery plugin? Did it work? Fail to work? </p> https://legacy.forums.gravityhelp.com/topic/forms-not-working-1#post-232203 Wed, 01 May 2013 12:04:35 +0000 dcleary 232203@https://legacy.forums.gravityhelp.com/ <p>@richardvav - thank you. I have sent the info to my hosting provider for their assistance. In the meantime, I have had to resort to implementing a new form on all my pages. Lost three days of potential leads so far. I appreciate the assistance. </p> https://legacy.forums.gravityhelp.com/topic/forms-not-working-1#post-232086 Wed, 01 May 2013 10:09:51 +0000 Richard Vav 232086@https://legacy.forums.gravityhelp.com/ <p>@dcleary have you tried the Meta Recovery tool as suggested above </p> https://legacy.forums.gravityhelp.com/topic/forms-not-working-1#post-232070 Wed, 01 May 2013 09:46:27 +0000 dcleary 232070@https://legacy.forums.gravityhelp.com/ <p>@David Peralty - I deactivated the Salesforce plugin. Now I get "We could not locate your form" on the page:<br /> <a href="http://videobenefitsguy.com/contactconnect/" rel="nofollow">http://videobenefitsguy.com/contactconnect/</a><br /> Thank you for your interest in our solutions. Please complete this form, and we will respond to your inquiry shortly.<br /> Oops! We could not locate your form.</p> <p>Any suggestions? </p> https://legacy.forums.gravityhelp.com/topic/forms-not-working-1#post-232050 Wed, 01 May 2013 09:23:10 +0000 Richard Vav 232050@https://legacy.forums.gravityhelp.com/ <p>@dcleary the Meta Recovery tool is available to download from the bottom of the 'Download Gravity Forms Page' here <a href="http://www.gravityhelp.com/downloads/" rel="nofollow">http://www.gravityhelp.com/downloads/</a> </p> https://legacy.forums.gravityhelp.com/topic/forms-not-working-1#post-232046 Wed, 01 May 2013 09:17:28 +0000 David Peralty 232046@https://legacy.forums.gravityhelp.com/ <p>It is actually on our Downloads page - <a href="http://www.gravityhelp.com/downloads/" rel="nofollow">http://www.gravityhelp.com/downloads/</a></p> <p>It looks like on that page you are having issues with the Salesforce add-on, can you disable it and see if that fixes things? </p> https://legacy.forums.gravityhelp.com/topic/forms-not-working-1#post-232041 Wed, 01 May 2013 09:11:29 +0000 dcleary 232041@https://legacy.forums.gravityhelp.com/ <p>Hi David Peralty - I don't see the Meta Recovery add-on at <a href="http://www.gravityforms.com/add-ons/" rel="nofollow">http://www.gravityforms.com/add-ons/</a></p> <p>Not sure what to do. This is what one of my pages looks like where a form should be: <a href="http://videobenefitsguy.com/contactconnect/" rel="nofollow">http://videobenefitsguy.com/contactconnect/</a> </p> https://legacy.forums.gravityhelp.com/topic/forms-not-working-1#post-230985 Tue, 30 Apr 2013 10:32:13 +0000 David Peralty 230985@https://legacy.forums.gravityhelp.com/ <p>dcleary - Please change your theme to the default WordPress theme before doing anything extra. You won't delete your theme by changing themes. There are tutorials on how to do this, even a few on YouTube probably if you are feeling uncomfortable. </p> <p>After that, I want you to go to our downloads page, and download the Meta Recovery add-on and install it. </p> https://legacy.forums.gravityhelp.com/topic/forms-not-working-1#post-230846 Tue, 30 Apr 2013 07:39:30 +0000 dcleary 230846@https://legacy.forums.gravityhelp.com/ <p>I'm not that tech saavy so I don't know how to use FTP to do what you asked. I did the following:<br /> 1. Enabled No Conflict<br /> 2. Deactivated Plugins, tested Gravity forms</p> <p>Neither of these steps resolved the issue.</p> <p>I don't understand how to do the Theme test and would be concerned I would "delete" my current Theme.</p> <p>My hosting provider does nightly backups of my database. Would you suggest I have them re-set the database to a time before I updated the GF Plugin?</p> <p>How can I resolve this - really need some help here - I am getting no leads from website because no forms working. What other info can I provide, or steps can I take?</p> <p>Thank you. </p> https://legacy.forums.gravityhelp.com/topic/forms-not-working-1#post-230272 Mon, 29 Apr 2013 20:40:44 +0000 blueguyzee 230272@https://legacy.forums.gravityhelp.com/ <p>Hi I just downloaded Gravity Forms today as well; this is my second download as I have used your product successfully on another site; after the download I went to create a form; I clicked on "New Form" and a box twice the size of normal popped up; the box was big enough such that the words "create a new form" and "form title" were under the menu bar; the box could not be dragged downward; reducing the menu did not help either</p> <p>Fortunately, I read this post and put the "no conflict" button to "on"</p> <p>Problem solved!! </p> <p>Amazing how the forum works and amazing that this occurred twice in 1 day</p> <p>I saved imaged of what happened if interested</p> <p>thanks </p>