Gravity Support Forums Topic: Forms submit but they don't confirm and seem to load indefinitely

Gravity Support Forums Topic: Forms submit but they don't confirm and seem to load indefinitely https://legacy.forums.gravityhelp.com/topic/forms-submit-but-they-dont-confirm-and-seem-to-load-indefinitely Gravity Support Forums Topic: Forms submit but they don't confirm and seem to load indefinitely en-US Tue, 21 Apr 2026 01:16:13 +0000 http://bbpress.org/?v=1.0.1 <![CDATA[Search]]> q https://legacy.forums.gravityhelp.com/search.php ResaMichelle on "Forms submit but they don't confirm and seem to load indefinitely" https://legacy.forums.gravityhelp.com/topic/forms-submit-but-they-dont-confirm-and-seem-to-load-indefinitely#post-94807 Fri, 23 Nov 2012 12:14:51 +0000 ResaMichelle 94807@https://legacy.forums.gravityhelp.com/ I checked with my hosting company, and the error they receive on their side reads: Script timed out before returning headers: index.php, referer: <a href="http://www.resamichellemedia.com/contact" rel="nofollow">http://www.resamichellemedia.com/contact</a> There are no related errors in the error log in the public_html file. Chris Hajer on "Forms submit but they don't confirm and seem to load indefinitely" https://legacy.forums.gravityhelp.com/topic/forms-submit-but-they-dont-confirm-and-seem-to-load-indefinitely#post-92976 Mon, 19 Nov 2012 10:47:15 +0000 Chris Hajer 92976@https://legacy.forums.gravityhelp.com/ I replied to your email. I am getting a 500 Internal Server error if I wait until the request eventually times out after form submission. Please check your host's error logs for what that error might be. Chris Hajer on "Forms submit but they don't confirm and seem to load indefinitely" https://legacy.forums.gravityhelp.com/topic/forms-submit-but-they-dont-confirm-and-seem-to-load-indefinitely#post-92680 Sun, 18 Nov 2012 18:20:22 +0000 Chris Hajer 92680@https://legacy.forums.gravityhelp.com/ I'm sorry, I see now that you mentioned that in your initial topic. Can you please send me a WordPress administrator login to <a href="mailto:chris@rocketgenius.com">chris@rocketgenius.com</a> so I can take a look at this. Thank you. ResaMichelle on "Forms submit but they don't confirm and seem to load indefinitely" https://legacy.forums.gravityhelp.com/topic/forms-submit-but-they-dont-confirm-and-seem-to-load-indefinitely#post-92615 Sun, 18 Nov 2012 11:01:29 +0000 ResaMichelle 92615@https://legacy.forums.gravityhelp.com/ @Chris Hajer The previews have the same problem. They submit successfully on the back end, but seem to load indefinitely on the user end. Chris Hajer on "Forms submit but they don't confirm and seem to load indefinitely" https://legacy.forums.gravityhelp.com/topic/forms-submit-but-they-dont-confirm-and-seem-to-load-indefinitely#post-92428 Sat, 17 Nov 2012 19:10:31 +0000 Chris Hajer 92428@https://legacy.forums.gravityhelp.com/ @ResaMichelle, can you submit the form successfully from the form preview? ResaMichelle on "Forms submit but they don't confirm and seem to load indefinitely" https://legacy.forums.gravityhelp.com/topic/forms-submit-but-they-dont-confirm-and-seem-to-load-indefinitely#post-92409 Sat, 17 Nov 2012 16:40:32 +0000 ResaMichelle 92409@https://legacy.forums.gravityhelp.com/ There's no conflict with the theme, the plugins all clear, I added Google Libraries to no avail. However, I'm now receiving messages, so that's a plus. sethneal on "Forms submit but they don't confirm and seem to load indefinitely" https://legacy.forums.gravityhelp.com/topic/forms-submit-but-they-dont-confirm-and-seem-to-load-indefinitely#post-92393 Sat, 17 Nov 2012 14:48:17 +0000 sethneal 92393@https://legacy.forums.gravityhelp.com/ @chris, thanks so much. I have no idea why I started at the bottom of your list, but Cimy Swift SMTP was the only one that actually worked for me!!! BUT, its working! Thanks a ton. Chris Hajer on "Forms submit but they don't confirm and seem to load indefinitely" https://legacy.forums.gravityhelp.com/topic/forms-submit-but-they-dont-confirm-and-seem-to-load-indefinitely#post-92252 Sat, 17 Nov 2012 03:57:57 +0000 Chris Hajer 92252@https://legacy.forums.gravityhelp.com/ @sethneal, your issue is the opposite of ResaMichelle's. Please begin a new topic for your issue and include a link to your website and the page with the form where this can be observed. For notification delivery issues, assuming the configuration is correct, we normally first recommend installing an SMTP plugin to get around any restrictions your host may have with the built in mail function. (you can try any of these, but just one is required): <a href="http://wordpress.org/extend/plugins/cimy-swift-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/cimy-swift-smtp/</a> <a href="http://wordpress.org/extend/plugins/configure-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/configure-smtp/</a> <a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a> Chris Hajer on "Forms submit but they don't confirm and seem to load indefinitely" https://legacy.forums.gravityhelp.com/topic/forms-submit-but-they-dont-confirm-and-seem-to-load-indefinitely#post-92250 Sat, 17 Nov 2012 03:55:57 +0000 Chris Hajer 92250@https://legacy.forums.gravityhelp.com/ ResaMichelle - please begin by testing for theme and plugin conflicts by following these instructions <a href="http://rkt.gs/testing" rel="nofollow">http://rkt.gs/testing</a> That will help solve the problem of 'no confirmation' being shown to the user. The notifications is a separate issue altogether and we'll handle it as such. sethneal on "Forms submit but they don't confirm and seem to load indefinitely" https://legacy.forums.gravityhelp.com/topic/forms-submit-but-they-dont-confirm-and-seem-to-load-indefinitely#post-92064 Fri, 16 Nov 2012 19:32:44 +0000 sethneal 92064@https://legacy.forums.gravityhelp.com/ I'm having a serious issue with Notifications too. They simply aren't working. However, confirmations seem to work. Any guidance would be great.