https://legacy.forums.gravityhelp.com/topic/from-mail-address-not-used Gravity Support Forums Topic: From mail address not used en-US Sun, 19 Apr 2026 10:11:58 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/from-mail-address-not-used#post-77941 Fri, 28 Sep 2012 14:05:29 +0000 David Peralty 77941@https://legacy.forums.gravityhelp.com/ <p>No problem. All my best! </p> https://legacy.forums.gravityhelp.com/topic/from-mail-address-not-used#post-77940 Fri, 28 Sep 2012 13:59:34 +0000 edde 77940@https://legacy.forums.gravityhelp.com/ <p>In order to be able to switch off and on all plugins to test plugin issues, I first removed some unused plugins that were disabled anyway. Then I noticed a small plugin "mail from". Turned it off and everything is working fine. Sorry! Thanks for your quick reply! </p> https://legacy.forums.gravityhelp.com/topic/from-mail-address-not-used#post-77929 Fri, 28 Sep 2012 13:11:47 +0000 David Peralty 77929@https://legacy.forums.gravityhelp.com/ <p>That looks correct to me. So you are saying that the e-mails sent out should have a reply to address of the e-mail address put in by a user but seems to be replying to the to address?</p> <p>Usually, this happens from a plugin conflict or a server misconfiguration. </p> <p>Can you try the following steps to test/resolve plugin conflicts?<br /> <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a></p> <p>And if that doesn't solve it... trying out one of the SMTP plugins that exist may resolve the issue for you. </p> <p>Gravity Forms uses WordPress' built-in wp-mail.php to send e-mail notifications, and while this isn't the most robust e-mail system, it works correctly more often than not. </p> https://legacy.forums.gravityhelp.com/topic/from-mail-address-not-used#post-77897 Fri, 28 Sep 2012 09:57:36 +0000 edde 77897@https://legacy.forums.gravityhelp.com/ <p>Hi David,</p> <p>This is a shot of the whole page: <a href="https://dl.dropbox.com/u/20370263/notifications-whole-page.jpg" rel="nofollow">https://dl.dropbox.com/u/20370263/notifications-whole-page.jpg</a> </p> https://legacy.forums.gravityhelp.com/topic/from-mail-address-not-used#post-77896 Fri, 28 Sep 2012 09:51:24 +0000 edde 77896@https://legacy.forums.gravityhelp.com/ <p>Hi David,</p> <p>You can find a screenshot at: <a href="https://dl.dropbox.com/u/20370263/notifications.jpg" rel="nofollow">https://dl.dropbox.com/u/20370263/notifications.jpg</a></p> <p>Thanks! </p> https://legacy.forums.gravityhelp.com/topic/from-mail-address-not-used#post-77895 Fri, 28 Sep 2012 09:40:26 +0000 David Peralty 77895@https://legacy.forums.gravityhelp.com/ <p>Can you link to a screenshot/image of your notifications section on that form so we can see how you've filled that out? Looking forward to helping you resolve this. </p> https://legacy.forums.gravityhelp.com/topic/from-mail-address-not-used#post-77894 Fri, 28 Sep 2012 09:35:31 +0000 edde 77894@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>I'm using a form at <a href="http://touringcaramsterdam.nl/offerte/" rel="nofollow">http://touringcaramsterdam.nl/offerte/</a> - using the filled in Email Address as "from address" in "notifications". Still, if I press Reply, the To address is used. So the mail is sent to info@touringcar... and seems to come from info@touringcar... as well. Not from the<br /> customer who filled out the form.</p> <p>Something I did wrong?</p> <p>Thanks!<br /> Edde </p>