https://legacy.forums.gravityhelp.com/topic/gform_confirmation-stuck-issue Gravity Support Forums Topic: gform_confirmation 'Stuck' Issue en-US Tue, 07 Apr 2026 15:02:24 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gform_confirmation-stuck-issue#post-31528 Wed, 03 Aug 2011 09:37:10 +0000 rosslyn 31528@https://legacy.forums.gravityhelp.com/ <p>Hi all,</p> <p>Thanks for the quick replies and advice.</p> <p>@Chris Hajer<br /> Thanks Chris. I worded my original question a bit poorly. Pretty much I configured each form to call it's own gform_confirmation_2 (etc) script, but set the global gform_confirmation in place for testing purposes.</p> <p>The issue seems to be solely AJAX related as I was using the shortcode:</p> <p>[gravityform id=1 title=false description=false ajax=true]</p> <p>With the AJAX enabled the form would get stuck when calling a custom confirmation message. With the AJAX switched off the functionality is as expected. </p> <p>I tried a fresh installation of Wordpress with no plugins installed and the same issue occurred with AJAX switched on. </p> <p>I'm happy for the forms to have AJAX disabled, so thanks for the help. </p> https://legacy.forums.gravityhelp.com/topic/gform_confirmation-stuck-issue#post-31460 Tue, 02 Aug 2011 14:35:59 +0000 Alex Cancado 31460@https://legacy.forums.gravityhelp.com/ <p>I can see the issue on your site, but I can't replicate it locally. I will need to take a closer look at your site to see where the problem is. If you can send me a login to your WP dashboard and FTP to <a href="mailto:alex@rocketgenius.com">alex@rocketgenius.com</a> , I would be happy to take a look and see what is causing the problem. </p> https://legacy.forums.gravityhelp.com/topic/gform_confirmation-stuck-issue#post-31441 Tue, 02 Aug 2011 12:53:11 +0000 Chris Hajer 31441@https://legacy.forums.gravityhelp.com/ <p>In your first message you stated "the same thing happens across every form". You need to change the <strong>gform_confirmation</strong> to something like <strong>gform_confirmation_4</strong> where <strong>4</strong> is your form number. Otherwise the filter is applied to all forms.</p> <pre><code>add_filter(&quot;gform_confirmation&quot;, &quot;custom_confirmation&quot;,10,4)</code></pre> <p>Change it to look like this, where the 4 is your form number</p> <pre><code>add_filter(&quot;gform_confirmation_4&quot;, &quot;custom_confirmation&quot;,10,4)</code></pre> <p>Looking into the rest right now. </p> https://legacy.forums.gravityhelp.com/topic/gform_confirmation-stuck-issue#post-31395 Tue, 02 Aug 2011 03:25:38 +0000 rosslyn 31395@https://legacy.forums.gravityhelp.com/ <p>Just to expand on this the form data is submitted to the database. </p> https://legacy.forums.gravityhelp.com/topic/gform_confirmation-stuck-issue#post-31368 Mon, 01 Aug 2011 17:30:32 +0000 rosslyn 31368@https://legacy.forums.gravityhelp.com/ <p>Code: <a href="http://pastie.org/2305858" rel="nofollow">http://pastie.org/2305858</a><br /> Website: <a href="http://bit.ly/qcqgug" rel="nofollow">http://bit.ly/qcqgug</a> (not our design or structure)</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/gform_confirmation-stuck-issue#post-31367 Mon, 01 Aug 2011 17:23:48 +0000 Carl Hancock 31367@https://legacy.forums.gravityhelp.com/ <p>Please post any custom code you have implemented to <a href="http://pastie.org" rel="nofollow">http://pastie.org</a> and provide the link here so we can also see what custom code you are executing. </p> https://legacy.forums.gravityhelp.com/topic/gform_confirmation-stuck-issue#post-31364 Mon, 01 Aug 2011 17:21:13 +0000 rosslyn 31364@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>I've been using the gform_confirmation hook to change the confirmation message. The modified message appears, but instead of appearing on it's own confirmation screen it appears beneath the form content on the last page (with the spinner still going). </p> <p>No JS errors are recorded, but the gform_confirmation_loaded JS function is never fired? As soon as I attempt to change the confirmation message (e.g. using the same example function from <a href="http://www.gravityhelp.com/documentation/page/Gform_confirmation" rel="nofollow">http://www.gravityhelp.com/documentation/page/Gform_confirmation</a> ), the same thing happens across every form.</p> <p>Not sure what else to try? </p>