https://legacy.forums.gravityhelp.com/topic/gforms-and-ms365 Gravity Support Forums Topic: GForms and MS365 en-US Mon, 20 Apr 2026 19:57:03 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gforms-and-ms365#post-316284 Mon, 10 Jun 2013 22:51:03 +0000 David Peralty 316284@https://legacy.forums.gravityhelp.com/ <p>You will want to talk to your web host about the issue, as there isn't anything we can do regarding this kind of issue. You've proven that Gravity Forms works with various accounts, and we don't have any code that shows preference for one e-mail company over another, and if Microsoft says they didn't get the e-mail, then it must be on the sending side, no? </p> https://legacy.forums.gravityhelp.com/topic/gforms-and-ms365#post-316003 Mon, 10 Jun 2013 19:25:51 +0000 brad@donatelifecalifornia.org 316003@https://legacy.forums.gravityhelp.com/ <p>Hi David,<br /> What does that mean " the server sending it filtered it out before sending it to them"? How do I fix that? </p> https://legacy.forums.gravityhelp.com/topic/gforms-and-ms365#post-307314 Fri, 07 Jun 2013 00:15:13 +0000 David Peralty 307314@https://legacy.forums.gravityhelp.com/ <p>No, I'm sorry. You've proven that Gravity Forms works, and that WordPress' PHP sendmail script (wp-mail.php) works, and if they never received the e-mail, then that says to me that the server sending it filtered it out before sending it to them. </p> https://legacy.forums.gravityhelp.com/topic/gforms-and-ms365#post-306704 Thu, 06 Jun 2013 18:48:49 +0000 brad@donatelifecalifornia.org 306704@https://legacy.forums.gravityhelp.com/ <p>Hi David,</p> <p>I went back to Microsoft to see what the problem was regarding gravity forms sending notifications to my Microsoft account. At first we thought the issue was us, so we went ahead and set the notification from gravity forms to a Gmail account, a private hosted account and a yahoo account. They all work fine. </p> <p>We then went back to Microsoft, thinking there was a SMTP block and asked them to review the logs. After about a month of waiting, they just got back to me and said that the mail flow and protection departments say that the emails never reached their servers.</p> <p>Do you know what could be causing the problem? </p> https://legacy.forums.gravityhelp.com/topic/gforms-and-ms365#post-232260 Wed, 01 May 2013 12:43:16 +0000 David Peralty 232260@https://legacy.forums.gravityhelp.com/ <p>Eve hasn't posted here since, so I'm not sure if she'll check in on the forums, or even if she subscribed to this topic. Hopefully, you can get things sorted out. Let us know your progress. </p> https://legacy.forums.gravityhelp.com/topic/gforms-and-ms365#post-232254 Wed, 01 May 2013 12:40:56 +0000 brad@donatelifecalifornia.org 232254@https://legacy.forums.gravityhelp.com/ <p>Hi David,</p> <p>I went ahead and read through all of the trouble shooting and contacted my provider about reviewing the server log. I just wanted to get more information to see if it may be the same issue.</p> <p>Thank you. </p> https://legacy.forums.gravityhelp.com/topic/gforms-and-ms365#post-232245 Wed, 01 May 2013 12:35:35 +0000 David Peralty 232245@https://legacy.forums.gravityhelp.com/ <p>The solution you need might not be the same solution, so please go through the troubleshooting steps that Chris listed above. </p> https://legacy.forums.gravityhelp.com/topic/gforms-and-ms365#post-232240 Wed, 01 May 2013 12:31:44 +0000 brad@donatelifecalifornia.org 232240@https://legacy.forums.gravityhelp.com/ <p>I have had the same problems. Eve have you found a solution? </p> https://legacy.forums.gravityhelp.com/topic/gforms-and-ms365#post-136761 Wed, 30 Jan 2013 20:32:49 +0000 Chris Hajer 136761@https://legacy.forums.gravityhelp.com/ <p>Are you talking about Microsoft Office Live 365?</p> <p>If that is the only domain having trouble receiving the emails, I would say they do not like something about the notifications being sent by your Gravity Forms.</p> <p>Here is a good article on reliable email delivery:<br /> <a href="http://yoast.com/email-reliability/" rel="nofollow">http://yoast.com/email-reliability/</a></p> <p>You can also try using an authenticated SMTP server rather than your web host's mail function. Please see here for some SMTP plugin suggestions and additional troubleshooting tips: <a href="http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications" rel="nofollow">http://www.gravityhelp.com/documentation/page/Troubleshooting_Notifications</a> </p> https://legacy.forums.gravityhelp.com/topic/gforms-and-ms365#post-136601 Wed, 30 Jan 2013 14:46:16 +0000 eve 136601@https://legacy.forums.gravityhelp.com/ <p>Hi, I've used your plugin for quite awhile and have been very happy with it, but we're experiencing problems with it sending or BCCing to any email address that is on MS 365. I have already contacted MS 365 and they've tested it backwards and forwards and don't think their service is the issue. What could be the problem?</p> <p>Thanks,<br /> Eve </p>