https://legacy.forums.gravityhelp.com/topic/gravity-15-white-screen-of-death Gravity Support Forums Topic: Gravity 1.5 - White screen of death en-US Mon, 20 Apr 2026 14:07:28 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gravity-15-white-screen-of-death#post-22497 Tue, 05 Apr 2011 07:47:24 +0000 silverlight001 22497@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>This was resolved by removing the custom enqueue function </p> https://legacy.forums.gravityhelp.com/topic/gravity-15-white-screen-of-death#post-21544 Fri, 25 Mar 2011 16:54:13 +0000 Carl Hancock 21544@https://legacy.forums.gravityhelp.com/ <p>These:</p> <p>Notice: genesis_add_image_size is deprecated since version 1.2! Use add_image_size() instead. in /vhost/vhost9/t/i/t/titaniumconsulting.co.uk/www/wp-includes/functions.php on line 3237 Notice: genesis_add_image_size is deprecated since version 1.2! Use add_image_size() instead. in /vhost/vhost9/t/i/t/titaniumconsulting.co.uk/www/wp-includes/functions.php on line 3237 </p> <p>Are not Gravity Forms errors. Those are Genesis errors. You will have to contact StudioPress about that.</p> <p>This error:</p> <p>Fatal error: Call to undefined function gravity_form_enqueue_scripts() in /vhost/vhost9/t/i/t/titaniumconsulting.co.uk/www/wp-content/themes/metric/functions.php on line 78</p> <p>Is because you have Gravity Forms deactivated so that function doesn't exist. </p> https://legacy.forums.gravityhelp.com/topic/gravity-15-white-screen-of-death#post-21509 Fri, 25 Mar 2011 12:38:46 +0000 silverlight001 21509@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>The guys in the studiopress forum told me to add debug to my wp-config and this is what i now have</p> <p>I can remember when you folks logged into my site to fix the bad HTML you said you added something to the functions file:</p> <p>Carl Hancock to me<br /> show details 8 Mar<br /> Hello Andy,</p> <p>The enqueue function has been corrected on your site. There was an issue with how Genesis works that was causing the problem. We implemented some custom code in your functions.php file for your child theme (you can edit it and see it).</p> <p>We are also making a change in the final release of Gravity Forms v1.5 so that custom code isn't necessary and the function works as originally intended in situations like this.</p> <p>The custom code was implemented and the scripts and CSS are now enqueuing properly.</p> <p>Thanks,</p> <p>Carl Hancock</p> <p>debug message showing on site:<br /> Notice: genesis_add_image_size is deprecated since version 1.2! Use add_image_size() instead. in /vhost/vhost9/t/i/t/titaniumconsulting.co.uk/www/wp-includes/functions.php on line 3237 Notice: genesis_add_image_size is deprecated since version 1.2! Use add_image_size() instead. in /vhost/vhost9/t/i/t/titaniumconsulting.co.uk/www/wp-includes/functions.php on line 3237 Fatal error: Call to undefined function gravity_form_enqueue_scripts() in /vhost/vhost9/t/i/t/titaniumconsulting.co.uk/www/wp-content/themes/metric/functions.php on line 78 </p> https://legacy.forums.gravityhelp.com/topic/gravity-15-white-screen-of-death#post-21505 Fri, 25 Mar 2011 12:24:34 +0000 silverlight001 21505@https://legacy.forums.gravityhelp.com/ <p>Hi Carl,</p> <p>So what is the next step please?</p> <p>My site is still broken after the gravity v1.5 upgrade and it has updated something somewhere that has caused the theme to fail?</p> <p>Please advise? </p> https://legacy.forums.gravityhelp.com/topic/gravity-15-white-screen-of-death#post-21484 Fri, 25 Mar 2011 11:52:26 +0000 Carl Hancock 21484@https://legacy.forums.gravityhelp.com/ <p>@elevationchurch Typically more is required to update your PHP memory than just updating the wp-config.php file. See this article: <a href="http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/" rel="nofollow">http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/</a></p> <p>@silverlight001 We aren't aware of a conflict with a StudioPress child theme, but it is interesting you have narrowed it down. AS you pointed out, yes memory isn't the only reason you can get the white screen (although it is the most common reason). So it's possible there is some sort of bad code in the functions.php file for Metric, although I haven't heard any users reporting an issue and we have lots of StudioPress users. </p> https://legacy.forums.gravityhelp.com/topic/gravity-15-white-screen-of-death#post-21457 Fri, 25 Mar 2011 07:39:08 +0000 silverlight001 21457@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>I think I have narrowed it down to a conflict of some sort between Gravity v1.5 and the Studiopress child theme.</p> <p>I can activiate the main genesis theme but if I try to activate the child theme (metric) it breaks the site,</p> <p>Please advise</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/gravity-15-white-screen-of-death#post-21455 Fri, 25 Mar 2011 07:18:23 +0000 silverlight001 21455@https://legacy.forums.gravityhelp.com/ <p>Ok - i have reverted back to the default theme by renaming my Studiopress theme folders and at least now have access to the Dashboard and the site via the twentyten theme...</p> <p>From my research that seems to indicate that the gravity forms update may have added some syntax errors into the functions.php file? </p> https://legacy.forums.gravityhelp.com/topic/gravity-15-white-screen-of-death#post-21454 Fri, 25 Mar 2011 07:04:47 +0000 silverlight001 21454@https://legacy.forums.gravityhelp.com/ <p>Hi Carl,</p> <p>I have checked with my host and they have checked the memory limit and have stated:<br /> "The PHP memory limit is set at 128Mb which should be more than sufficient."</p> <p>I'm not convinced this is a coincidence.</p> <p>Please help since this is a live site and is currently down.</p> <p>I think you already have ftp access to this site from previous issues with the v1.5 release candidates (failing w3c code validation</p> <p>Wordpress forums state that white screen of death is often database issue or bad characters in functions.php</p> <p>Also, has anyone else with a Genesis Studiopress theme upgraded to Gravity forms v1.5? </p> https://legacy.forums.gravityhelp.com/topic/gravity-15-white-screen-of-death#post-21426 Thu, 24 Mar 2011 19:31:00 +0000 ElevationChurch 21426@https://legacy.forums.gravityhelp.com/ <p>I'm had the exact same problem. I added define('WP_MEMORY_LIMIT', '64M'); to the wp-config.php on the 2nd line... like this: </p> <p>&lt;?php<br /> define('WP_MEMORY_LIMIT', '64M'); </p> https://legacy.forums.gravityhelp.com/topic/gravity-15-white-screen-of-death#post-21419 Thu, 24 Mar 2011 18:08:06 +0000 Carl Hancock 21419@https://legacy.forums.gravityhelp.com/ <p>The white screen typically doesn't mean something is broken. It means it's out of memory and can't execute. Gravity Forms v1.5 has more features and enhancements, combined with your other plugins and theme it is probably exceeding your available PHP memory and thus the white screen. It's not broken, your server just can't execute it all because it runs out of memory.</p> <p>If you delete the folder and still get the white screen than it isn't Gravity Forms that is your problem. Plugins don't impact the rest of your WordPRess site and if it's deactivated and deleted... it can't impact your web site. So it sounds coincidental, if Gravity Forms isn't even installed and you are getting the white screen then it is something else. It still sounds like a lack of available PHP Memory, which causes this issue to occur. You may need to discuss this with your web host. It sounds like your memory wasn't actually increased, or not increased enough. </p>