https://legacy.forums.gravityhelp.com/topic/gravity-form-not-functioning-properly-keeps-timing-out Gravity Support Forums Topic: Gravity form not functioning properly - keeps timing out en-US Sun, 19 Apr 2026 19:58:45 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gravity-form-not-functioning-properly-keeps-timing-out#post-113872 Fri, 04 Jan 2013 10:41:52 +0000 David Peralty 113872@https://legacy.forums.gravityhelp.com/ <p>Can you check to make sure you don't have a plugin/theme conflict that could be causing this issue?<br /> <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a></p> <p>You also have some JS issues that you should look at solving. I used to Inspect on Google Chrome to see them. </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-not-functioning-properly-keeps-timing-out#post-113801 Fri, 04 Jan 2013 07:42:44 +0000 Bgh 113801@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>I have the same problem here: <a href="http://www.hakarinteet.fi/en/contact-us/" rel="nofollow">http://www.hakarinteet.fi/en/contact-us/</a><br /> After submit I see the loading animation and it just keeps "loading" and does not redirect to the thank you page. Messages are sent, but confirmation page doesn't show.</p> <p>Can you check it out?</p> <p>Best regards<br /> Marko Matikainen </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-not-functioning-properly-keeps-timing-out#post-102628 Fri, 14 Dec 2012 08:39:26 +0000 Chris Hajer 102628@https://legacy.forums.gravityhelp.com/ <p>I just submitted the form fine. It took about 10 seconds the first time, and came back with a validation error because I forgot to upload a photo. I added the photo and it took about 6 seconds the second time. I did not see an visible problems or unusual delays. Here is the confirmation screen I received after submission: <a href="http://minus.com/l389yP223c7Hk" rel="nofollow">http://minus.com/l389yP223c7Hk</a></p> <p>Here is the email confirmation I received: <a href="http://minus.com/lPPEOfJ91rNCT" rel="nofollow">http://minus.com/lPPEOfJ91rNCT</a></p> <p>If the form is performing intermittently, you will need to check with your host for any sort of logs which would point to errors, time out problems or email delivery issues. From my perspective, it seems like the form is working correctly. </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-not-functioning-properly-keeps-timing-out#post-102380 Thu, 13 Dec 2012 17:40:48 +0000 John Morgan 102380@https://legacy.forums.gravityhelp.com/ <p>Hi,</p> <p>My name is John Morgan, Managing Director of Morgan Recruiting. I had my website redesigned this fall by E-motional Web Design and they gave me this site information as I am having a great deal of difficulty with my online form recently.</p> <p>In the beginning of our site, the form worked great and online applications processed smoothly. In the past three weeks, something has happened to the gravity form to cause it to crash for a number of people. I have received numerous reports from applicants that the form simply times out for them - they wait for it to take them to the confirmation page (to let them know their application was received), but that never happens. In addition to the error messages I am getting from applicants, there has been a large reduction in the number of applications (despite increased advertising) and I can see (in the admin section of our site) where there are a number of applicants who visit the application page but we never end up receiving their application.</p> <p>That this application form is not working properly can be devastating for our business as we rely on online applications in order to hire people for positions.</p> <p>On online form is located here: <a href="http://morganrecruiting.com/online-application/" rel="nofollow">http://morganrecruiting.com/online-application/</a></p> <p>If anyone can help me and get back to me as soon as possible, it would be very much appreciated.</p> <p>Thank you.</p> <p>Sincerely,</p> <p>John Morgan<br /> Morgan Recruiting<br /> Managing Director<br /> <a href="mailto:apply@morganrecruiting.com">apply@morganrecruiting.com</a> </p>