https://legacy.forums.gravityhelp.com/topic/gravity-form-update-crashing-my-site Gravity Support Forums Topic: Gravity Form Update Crashing My Site en-US Wed, 22 Apr 2026 07:27:56 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gravity-form-update-crashing-my-site#post-320731 Thu, 13 Jun 2013 11:36:53 +0000 David Peralty 320731@https://legacy.forums.gravityhelp.com/ <p>Did you turn on the Debugging? Did it show an error? Basically, the page I forwarded you to asks you to do the following:<br /> Open wp-config.php<br /> Add or change the the following:<br /> <pre><code>define(&#39;WP_DEBUG&#39;, true);</code></pre> <p>Save this file, and upload.<br /> This has turned on Debugging and then if you activate Gravity Forms, and your site breaks, it should show you an error. </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-update-crashing-my-site#post-320727 Thu, 13 Jun 2013 11:32:21 +0000 merileek 320727@https://legacy.forums.gravityhelp.com/ <p>I'm still unable to figure out what is wrong? Who can I contact to walk me through this? The page you forwarded me is beyond my skill set. </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-update-crashing-my-site#post-306387 Thu, 06 Jun 2013 14:50:24 +0000 David Peralty 306387@https://legacy.forums.gravityhelp.com/ <p>I previously posted a link on how to do it: <a href="http://codex.wordpress.org/Debugging_in_WordPress" rel="nofollow">http://codex.wordpress.org/Debugging_in_WordPress</a> </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-update-crashing-my-site#post-306371 Thu, 06 Jun 2013 14:38:30 +0000 merileek 306371@https://legacy.forums.gravityhelp.com/ <p>Hi David,</p> <p>I'm not quite sure how to do that. Is it a separate plugin I need to install? </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-update-crashing-my-site#post-306322 Thu, 06 Jun 2013 14:14:19 +0000 David Peralty 306322@https://legacy.forums.gravityhelp.com/ <p>Have you turned on debugging to see what errors are generated? </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-update-crashing-my-site#post-306303 Thu, 06 Jun 2013 14:07:51 +0000 merileek 306303@https://legacy.forums.gravityhelp.com/ <p>I have 256 of memory and only 6 plugins so I don't think it's that. Any other ideas what could be causing? I'm not an expert in this area and not sure what else the problem could be. </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-update-crashing-my-site#post-306246 Thu, 06 Jun 2013 13:32:11 +0000 David Peralty 306246@https://legacy.forums.gravityhelp.com/ <p>Can you turn on WordPress debugging and see what error you get please? <a href="http://codex.wordpress.org/Debugging_in_WordPress" rel="nofollow">http://codex.wordpress.org/Debugging_in_WordPress</a> </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-update-crashing-my-site#post-306245 Thu, 06 Jun 2013 13:31:59 +0000 merileek 306245@https://legacy.forums.gravityhelp.com/ <p>Thanks Richard. I'll try it out. </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-update-crashing-my-site#post-306232 Thu, 06 Jun 2013 13:23:46 +0000 Richard Vav 306232@https://legacy.forums.gravityhelp.com/ <p>It could be a php/wordpress memory issue, before re-activating Gravity Forms try to increase the amount of available memory by following the advice in this article <a href="http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/" rel="nofollow">http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/</a></p> <p>Regards,<br /> Richard </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-update-crashing-my-site#post-306225 Thu, 06 Jun 2013 13:21:19 +0000 merileek 306225@https://legacy.forums.gravityhelp.com/ <p>I have been having problems the last two weeks with activating the plugin once I did the last update. Every time I do, it crashes the site and I have to go back in and deactivate it. I've isolated it to only the gravity plugin and not sure what the problem is. Can you please help ASAP as the form has been down for over two weeks. </p>