https://legacy.forums.gravityhelp.com/topic/gravity-form-will-not-save Gravity Support Forums Topic: Gravity Form will not save en-US Tue, 21 Apr 2026 10:49:50 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gravity-form-will-not-save#post-25469 Fri, 13 May 2011 04:16:45 +0000 orangeleaf 25469@https://legacy.forums.gravityhelp.com/ <p>Apologies. this is our fault. this was a database user privileges issue: too restrictive, no create table. thank you for your time. </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-will-not-save#post-25375 Thu, 12 May 2011 07:47:49 +0000 orangeleaf 25375@https://legacy.forums.gravityhelp.com/ <p>We have manually created the tables on the WP 3.1.2 install from the older WP install as a temporary workaround, and are testing. will report back if manually creating the tables still has issues. </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-will-not-save#post-25372 Thu, 12 May 2011 06:44:19 +0000 orangeleaf 25372@https://legacy.forums.gravityhelp.com/ <p>Hi<br /> we have MySQL collation : utf8_unicode_ci<br /> define('DB_CHARSET', 'utf8');</p> <p>then</p> <p>Settings &gt; Uninstall</p> <p>then Plugins &gt; Activate</p> <p>sadly, still no tables for GF created. Do note, we are running multisite setup: would this have any effect? </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-will-not-save#post-24858 Thu, 05 May 2011 12:43:09 +0000 Carl Hancock 24858@https://legacy.forums.gravityhelp.com/ <p>@orangeleaf Here is what the user above's problem was, you can inspect your database and see if it's the same issue:</p> <p>The problem with your Gravity Forms installation is being caused by errors when creating the necessary database tables. Gravity Forms creates it's database tables with the same character-set configured for your WordPress installation. In your case, that character-set is set to 'latin', which is an invalid MySql character-set. Because of that, none of Gravity Form's tables can be created.<br /> This setting can be changed in the wp-config.php file, by changing the following line:<br /> define('DB_CHARSET', 'latin');</p> <p>If you don't have a specific reason to use 'latin', I would consider changing it to 'utf8'.</p> <p>You will need to look at your database to see if you are having the same issue. </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-will-not-save#post-24839 Thu, 05 May 2011 10:56:36 +0000 orangeleaf 24839@https://legacy.forums.gravityhelp.com/ <p>We are seeing the same here with WordPress 3.1.2</p> <p>'Oops! We could not locate your form.'</p> <p>and no form save; uninstalled, reinstalled, still same issue, </p> <p>Twenty Ten theme<br /> Multisite</p> <p>GravityForms tested fine, no saving issue, with WP 3.0.4</p> <p> -- edit<br /> in our mulitsite setup no GF tables are being created on install on 3.1.2 but are on older WP versions. </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-will-not-save#post-23418 Fri, 15 Apr 2011 15:59:05 +0000 sami.rahman 23418@https://legacy.forums.gravityhelp.com/ <p>Carl, i sent you the ftp login. Sorry i did not get your first email</p> <p>Thank you in advance</p> <p>Sami </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-will-not-save#post-23383 Fri, 15 Apr 2011 12:34:20 +0000 Carl Hancock 23383@https://legacy.forums.gravityhelp.com/ <p>I just resent my email to you that I had sent previously. We need additional access in order to debug this issue. Details are in the email. </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-will-not-save#post-23369 Fri, 15 Apr 2011 11:56:11 +0000 sami.rahman 23369@https://legacy.forums.gravityhelp.com/ <p>Any luck i send you the login and password 2 days ago, do you want me to resend?</p> <p>Thanks you </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-will-not-save#post-23104 Tue, 12 Apr 2011 18:07:15 +0000 sami.rahman 23104@https://legacy.forums.gravityhelp.com/ <p>Just sent via contact form</p> <p>Thank you in advance</p> <p>Sami </p> https://legacy.forums.gravityhelp.com/topic/gravity-form-will-not-save#post-22964 Mon, 11 Apr 2011 11:38:51 +0000 Carl Hancock 22964@https://legacy.forums.gravityhelp.com/ <p>@sami Send us a WordPress admin login for this site via our Contact Us form and reference this post and we will take a look. </p>