https://legacy.forums.gravityhelp.com/topic/gravity-forms-and-file-uploads Gravity Support Forums Topic: Gravity Forms and File Uploads en-US Thu, 16 Apr 2026 23:51:02 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gravity-forms-and-file-uploads#post-97586 Sat, 01 Dec 2012 02:50:23 +0000 Chris Hajer 97586@https://legacy.forums.gravityhelp.com/ <p>Can you set up a test site on the same server, rather than localhost, to see if the problem still exists there? Mabye it's something about the server. The form worked with all plugin disabled, on this server, and it worked on XAMPP/localhost, with all plugins ACTIVE. Maybe there is something about one of the plugins on your server which is causing the problem. Since you can't take the live site down, how about creating an identical site on the same server and seeing if you can find the actual plugin which is in conflict. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-and-file-uploads#post-97277 Fri, 30 Nov 2012 09:56:45 +0000 admin@clickcom.com 97277@https://legacy.forums.gravityhelp.com/ <p>Chris, </p> <p>Just an update - I have been emailing Rob back and forth:</p> <p>1. With all plugins disabled, the form works (theme made no difference).</p> <p>2. I setup a local copy of the site (as it is a live site and I can't be disabling plugins/themes) with xampp. On the fresh copy of the site and db from the live site to my local site, the form works - with all plugins ACTIVE!</p> <p>3. I checked file permissions for the uploads folder and the gravity forms folder inside the uploads folder on the live site.The permissions are fine (755 on folder, 644 on files). I can also see files that uploaded fine from the pages BEFORE the page (the military page) that causes this problem.</p> <p>Just wanted to post the latest here in case you or a community member may have some wisdom to share on the matter.</p> <p>Also - apologies on my impatient comment above. This site has been a challenge from the get-go and this problem has been driving me crazy! Thanks for your help. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-and-file-uploads#post-96268 Tue, 27 Nov 2012 15:43:57 +0000 Chris Hajer 96268@https://legacy.forums.gravityhelp.com/ <p>Please update the topic here once you have a resolution. Your situation is a strange one, for sure, and I would like to hear how it gets resolved. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-and-file-uploads#post-96147 Tue, 27 Nov 2012 09:58:58 +0000 admin@clickcom.com 96147@https://legacy.forums.gravityhelp.com/ <p>Thanks for your help Chris - I removed the HTML there and nothing changed. I have submitted a priority support ticket. I had forgotten that was an option available to me.<br /> Thanks again. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-and-file-uploads#post-95965 Tue, 27 Nov 2012 01:57:30 +0000 Chris Hajer 95965@https://legacy.forums.gravityhelp.com/ <p>You caught us on the holiday and then the weekend. Sorry for the delay. Because you are a developer license holder, you can always take advantage of the priority support as well. <a href="http://www.gravityhelp.com/priority-support/" rel="nofollow">http://www.gravityhelp.com/priority-support/</a></p> <p>Looking at your form again, I see some invalid HTML in field 168 (you have "&lt;tr style="page-break-before: always"&gt;" without being enclosed in a table). Can you fix that please? That can cause problems with form submissions sometimes and might be causing some trouble with the uploads. I'm not sure if that's causing your trouble or not, but we're knocking down one issue at a time. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-and-file-uploads#post-95408 Sun, 25 Nov 2012 20:45:24 +0000 admin@clickcom.com 95408@https://legacy.forums.gravityhelp.com/ <p>Any updates on this? It's been four days. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-and-file-uploads#post-94014 Wed, 21 Nov 2012 10:05:48 +0000 admin@clickcom.com 94014@https://legacy.forums.gravityhelp.com/ <p>I removed that first call (and the entire placeholder script). The form still exhibits the same problem. Thanks for your help thus far. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-and-file-uploads#post-93756 Tue, 20 Nov 2012 22:34:48 +0000 Chris Hajer 93756@https://legacy.forums.gravityhelp.com/ <p>I tried just what you described just now and I have the same error. The only thing I can see is that jQuery is being loaded twice, once very early on, right after the page &lt; title &gt; and once later, as expected, by Gravity Forms. Can you remove the first call to jQuery? This one:</p> <pre><code>[html] &lt;script src=&quot;http://www.lutheranhomessc.org/wp-includes/js/jquery/jquery.js&quot;&gt;&lt;/script&gt;</code></pre> <p>If you remove that early jQuery, the following script will stop working, because jQuery is not available before you add this to the page. You'll need to change the order of the scripts to ensure this one is loaded after jQuery is available.<br /> <pre><code>[js] &lt;script&gt; jQuery(function(){ jQuery(&#39;#input_3_2&#39;).attr(&#39;placeholder&#39;,&#39;(last, first, middle initial)&#39;); }); &lt;/script&gt;</code></pre> https://legacy.forums.gravityhelp.com/topic/gravity-forms-and-file-uploads#post-93469 Tue, 20 Nov 2012 09:54:04 +0000 admin@clickcom.com 93469@https://legacy.forums.gravityhelp.com/ <p>Okay, so after setting the tab index to something different, I realized that you were just recommending that from a ux perspective.<br /> On the original question - as I said, I just uploaded a docx (very small, just one line of text in it) to every available upload box. The problem occurs right after the question 'have you ever served in the military'. There are two file upload inputs directly above this question. After clicking next on this page, the form just quits - the next page has all the regular content but no form. The 'entry-content' div is blank except for the page edit link. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-and-file-uploads#post-93278 Mon, 19 Nov 2012 23:37:46 +0000 admin@clickcom.com 93278@https://legacy.forums.gravityhelp.com/ <p>I just uploaded a docx to all available file uploads. I will try out the things you posted. </p>