https://legacy.forums.gravityhelp.com/topic/gravity-forms-as-a-ticket-system Gravity Support Forums Topic: gravity forms as a ticket system en-US Sat, 04 Apr 2026 12:19:10 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gravity-forms-as-a-ticket-system#post-13029 Fri, 19 Nov 2010 19:00:11 +0000 m4change 13029@https://legacy.forums.gravityhelp.com/ <p>There is a custom theme that can probably be molded to do this very well, it's already set to do custom post types but you'll have to know a little bit about coding for WordPress to bend it to your needs.</p> <p>The theme is quality control, <a href="http://getqualitycontrol.com/" rel="nofollow">http://getqualitycontrol.com/</a></p> <p>You need to learn how to use the gforms_post_submission hook to set a custom post type.</p> <p>The other thing to note, is this will technically cause duplicate entries. 1 in gforms and the other in WordPress post types.</p> <p>Your other option would be to use WordPress purely in the backend... but that might be more challenging as it's not as easy to bend to your needs.</p> <p>Good luck. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-as-a-ticket-system#post-13014 Fri, 19 Nov 2010 17:08:08 +0000 jepser 13014@https://legacy.forums.gravityhelp.com/ <p>Hi! I was wonder if anyone had used GF as a ticket system, it has a Send Note option in entries but can anyone help me to achieve it to an conversation (answer to anwer in the entry page).</p> <p>Thanks! </p>