https://legacy.forums.gravityhelp.com/topic/gravity-forms-in-popup-views-count-for-form-isnt-updated Gravity Support Forums Topic: Gravity Forms in popup - views count for form isn't updated en-US Sun, 05 Apr 2026 11:50:46 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gravity-forms-in-popup-views-count-for-form-isnt-updated#post-17959 Tue, 08 Feb 2011 13:56:52 +0000 Carl Hancock 17959@https://legacy.forums.gravityhelp.com/ <p>There should not be a delay. Are you running any kind of caching plugins such as WP Super Cache? If so we recommend using W3 Total Cache as it works with Gravity Forms so it doesn't cache Gravity Forms queries. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-in-popup-views-count-for-form-isnt-updated#post-17914 Tue, 08 Feb 2011 11:07:03 +0000 SigarettDesign 17914@https://legacy.forums.gravityhelp.com/ <p>Thanks for your reply, Carl.</p> <p>Please have a look here<br /> <a href="http://www.eneas.no/energi-administrasjon/fellesmaling" rel="nofollow">http://www.eneas.no/energi-administrasjon/fellesmaling</a></p> <p>And click the button "ta kontakt". That's the Gravity Form. It's added with the PHP function and views are not counted, even though it's on the page to begin with.</p> <p>However, I just checked the stats, and I see the counters have started updating now. Which makes me wonder - is there a delay on the increment? Does it not happen immediately?</p> <p>Cheers,<br /> Eivind </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-in-popup-views-count-for-form-isnt-updated#post-17845 Mon, 07 Feb 2011 16:42:23 +0000 Carl Hancock 17845@https://legacy.forums.gravityhelp.com/ <p>You would have to provide more details as to how you are creating the popups. Are these new pages that are being popped up? Modal windows using CSS and Javascript? Please provide more details. The view count should be incremented anytime a form is displayed, regardless if it is hidden with CSS or not. It can't take into account how you are showing/hiding the form. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-in-popup-views-count-for-form-isnt-updated#post-17816 Mon, 07 Feb 2011 11:40:07 +0000 SigarettDesign 17816@https://legacy.forums.gravityhelp.com/ <p>Hey guys,</p> <p>I have embedded several gravity forms in popups that are enabled simply by toggling display: none and display:block. These forms' view counts aren't updated. The entries are counted just fine but not the views. That means the conversion rate becomes useless and I need that to work.</p> <p>How can I fix it? I'm running v1.4.5</p> <p>Thanks,<br /> E </p>