https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-sending-data-to-our-emails Gravity Support Forums Topic: Gravity Forms not sending data to our emails en-US Tue, 21 Apr 2026 18:40:43 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-sending-data-to-our-emails#post-61873 Thu, 07 Jun 2012 20:07:26 +0000 David Peralty 61873@https://legacy.forums.gravityhelp.com/ <p>Are some of the e-mails going to spam? There isn't any reason that I can think of that some e-mails would be delivered and others wouldn't other than server settings or spam issues. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-sending-data-to-our-emails#post-61867 Thu, 07 Jun 2012 19:18:20 +0000 4clicks 61867@https://legacy.forums.gravityhelp.com/ <p>Yes we tried that and it seems that the form is delivering the emails but not to all email accounts for some reason. We are going to try rebuilding one of the forms in question to see if it may somehow have gotten corrupted. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-sending-data-to-our-emails#post-61861 Thu, 07 Jun 2012 18:14:17 +0000 David Peralty 61861@https://legacy.forums.gravityhelp.com/ <p>Which is why we try to tell people to create their own threads, but it gets to sounding rude sometimes. :$ 4clicks - have you tried the SMTP plugin yet? </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-sending-data-to-our-emails#post-61856 Thu, 07 Jun 2012 17:23:25 +0000 4clicks 61856@https://legacy.forums.gravityhelp.com/ <p>I thought we were supposed to have our own threads for support. I was told to start my own thread. This is getting confusing as to my support issue only. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-sending-data-to-our-emails#post-61769 Thu, 07 Jun 2012 10:33:58 +0000 David Peralty 61769@https://legacy.forums.gravityhelp.com/ <p>Can you please test for a theme and plugin conflict and then try the SMTP plugin? </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-sending-data-to-our-emails#post-61759 Thu, 07 Jun 2012 09:06:31 +0000 kallehval 61759@https://legacy.forums.gravityhelp.com/ <p>Hi David. No, Wordpress picks up all messages to see in the backend, but no emails are sent at all. I have recently moved the website to this new server from another provider. Copy all content and import/export database. Could this be the reason? As I wrote earlier, our own site is hosted the same place without any problems or special plug-ins.</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-sending-data-to-our-emails#post-61755 Thu, 07 Jun 2012 08:51:58 +0000 David Peralty 61755@https://legacy.forums.gravityhelp.com/ <p>kallehval - Are you saying your notification e-mails are working but a clients is not? If so, you'll be looking for a plugin conflict. <a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-sending-data-to-our-emails#post-61731 Thu, 07 Jun 2012 04:25:58 +0000 kallehval 61731@https://legacy.forums.gravityhelp.com/ <p>I have the same problem. But I know that Gravity forms can work without plugins with this provider. this is a clients website, but our own is hosted on the same server and we also use Gravity forms?</p> <p>Wordpress 3.3.2 - Gravity forms 1.6.4.5 </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-sending-data-to-our-emails#post-61715 Wed, 06 Jun 2012 21:20:56 +0000 David Peralty 61715@https://legacy.forums.gravityhelp.com/ <p>When it comes to notifications, Gravity Forms passes the data to WordPress' built-in wp-mail.php file. If your server is set-up incorrectly, or your domain is set-up incorrectly, this could cause issues with sending e-mail via PHP. Can I have you install and configure the WP MAIL SMTP plugin.</p> <p><a href="http://wordpress.org/extend/plugins/wp-mail-smtp/" rel="nofollow">http://wordpress.org/extend/plugins/wp-mail-smtp/</a></p> <p>It can take over from wp-mail.php and usually this solves notifications not being sent errors. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-sending-data-to-our-emails#post-61711 Wed, 06 Jun 2012 20:25:49 +0000 4clicks 61711@https://legacy.forums.gravityhelp.com/ <p>Yes the notifications are set and the {all_fields) merge tag is in place. </p>