https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-working-1 Gravity Support Forums Topic: Gravity forms not working en-US Mon, 20 Apr 2026 09:30:22 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-working-1#post-53542 Tue, 27 Mar 2012 04:57:40 +0000 maria_ith 53542@https://legacy.forums.gravityhelp.com/ <p>I see, thanks for that. I have an email address which I believe is for accounting so I will try to sort it out that way. Is that the best way to arrange an upgrade? Many thanks </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-working-1#post-53497 Mon, 26 Mar 2012 17:43:39 +0000 Rob Harrell 53497@https://legacy.forums.gravityhelp.com/ <p>It looks like you have a business license. A Developer's license is required for the PayPal Add-On.</p> <p><a href="http://www.gravityforms.com/add-ons/" rel="nofollow">http://www.gravityforms.com/add-ons/</a> </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-working-1#post-53485 Mon, 26 Mar 2012 16:18:03 +0000 maria_ith 53485@https://legacy.forums.gravityhelp.com/ <p>Could you please reply to my latest post? As I explained the Paypal add-on is not working. Thanks. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-working-1#post-53282 Fri, 23 Mar 2012 12:26:31 +0000 maria_ith 53282@https://legacy.forums.gravityhelp.com/ <p>Thanks very much. I did update a few plugins 2 days ago so I have deactivated them all and the forms got working (the notification to users was displaying again) so I reactivated the plugings one by one and things did not change. Forms seem to be working ok, except for the Paypal add-on which is an issue we´ve had for over a week, even before I updated the plugins. The forms that have the add-on are not redirecting to Paypal on "submit". And we have this message below the add-on entry on the WP admin panel:</p> <p>"Register your copy of Gravity Forms to receive access to automatic upgrades and support. Need a license key? Purchase one now"</p> <p>Why this message if the copy of GF has been registered? It the add-on not picking it up?</p> <p>Thanks </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-working-1#post-53200 Thu, 22 Mar 2012 13:25:58 +0000 Kevin Flahaut 53200@https://legacy.forums.gravityhelp.com/ <p>This appears to be script conflict. I see that you have a script error when I inspect the page</p> <p>screenshot: <a href="http://bit.ly/GGdtpD" rel="nofollow">http://bit.ly/GGdtpD</a></p> <p>Have you recently enabled any new plugins, scripts or changed themes? Any of these are potential sources of a scripting conflict. I would suggest going through the process of testing for conflicts and seeing if you can narrow it down.</p> <p><a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a> </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-working-1#post-53179 Thu, 22 Mar 2012 10:49:34 +0000 maria_ith 53179@https://legacy.forums.gravityhelp.com/ <p>We have 18 forms on the website and all seem to present the same issue. This is the link to one of them <a href="http://a-london.com/servicios/alojamiento/estudios/#solicitud" rel="nofollow">http://a-london.com/servicios/alojamiento/estudios/#solicitud</a> </p> <p>Many thanks </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-working-1#post-53161 Thu, 22 Mar 2012 07:49:09 +0000 Rob Harrell 53161@https://legacy.forums.gravityhelp.com/ <p>Do you have a link to your form I can check out? </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-working-1#post-53160 Thu, 22 Mar 2012 07:48:33 +0000 maria_ith 53160@https://legacy.forums.gravityhelp.com/ <p>Yes </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-working-1#post-53157 Thu, 22 Mar 2012 07:43:16 +0000 Rob Harrell 53157@https://legacy.forums.gravityhelp.com/ <p>Are the entries being recorded in the admin? </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-not-working-1#post-53155 Thu, 22 Mar 2012 07:39:43 +0000 maria_ith 53155@https://legacy.forums.gravityhelp.com/ <p>Sorry, I thought I´d add that it is not that the forms are not working completely only that they are not working properly. The form data is arriving via email but on pressing "submit" the form is not displaying the notification to users as it was doing previously so clients just think the form has not been sent and keep on clicking "submit". I should add that I updated to version 1.6.3.3 of the forms and version 1.4 of the Paypal add-on yesterday. In the case of the forms which have this add-on, clicking "submit" is not redirecting to Paypal. Thanks </p>