https://legacy.forums.gravityhelp.com/topic/gravity-forms-registers-entry-even-if-payment-not-made Gravity Support Forums Topic: Gravity forms registers entry even if payment not made en-US Sat, 04 Apr 2026 14:19:13 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gravity-forms-registers-entry-even-if-payment-not-made#post-151973 Thu, 21 Feb 2013 23:50:27 +0000 Chris Hajer 151973@https://legacy.forums.gravityhelp.com/ <p>Are you using post fields in this form where the options do not appear? Those options will not be shown if the form has no post fields. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-registers-entry-even-if-payment-not-made#post-150436 Tue, 19 Feb 2013 20:35:57 +0000 booke 150436@https://legacy.forums.gravityhelp.com/ <p>Hey Guys,<br /> I noticed that on the form that is submitting the user info even if the user abandon's the paypal payment , it does not show the options under options</p> <p>Create post only when payment is received.<br /> Update Post when subscription is cancelled.</p> <p>The other forms display those options. How can I enable those 2 options on my form under the paypal section in admin?</p> <p>Please Advise.</p> <p>M<br /> XMLA </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-registers-entry-even-if-payment-not-made#post-149527 Mon, 18 Feb 2013 17:41:33 +0000 Chris Hajer 149527@https://legacy.forums.gravityhelp.com/ <p>If the payment is still with a status of processing, that is your problem. There is some reason that PayPal cannot get that IPN to your site. If Gravity Forms never receives that, then the status will not be updated and the rest of your actions will never be taken, because it appears the payment was never completed. Please check with your host to see if there is something blocking access to this URL when PayPal tries to access it. Or, see if they have server logs showing the access. I'm not familiar enough with the Zeus web server to know what configuration might be causing you trouble. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-registers-entry-even-if-payment-not-made#post-149483 Mon, 18 Feb 2013 15:55:25 +0000 InternetMentor 149483@https://legacy.forums.gravityhelp.com/ <p>I tried resending the PayPal IPN but status stays as processing. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-registers-entry-even-if-payment-not-made#post-149478 Mon, 18 Feb 2013 15:33:39 +0000 InternetMentor 149478@https://legacy.forums.gravityhelp.com/ <p>Payment staus says 'processing'. rg_paypal_transactions is empty. Does this need to be edited manually? </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-registers-entry-even-if-payment-not-made#post-149453 Mon, 18 Feb 2013 14:51:24 +0000 Chris Hajer 149453@https://legacy.forums.gravityhelp.com/ <p>What is the payment status of the entry which was created when the form was submitted? </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-registers-entry-even-if-payment-not-made#post-149450 Mon, 18 Feb 2013 14:39:09 +0000 InternetMentor 149450@https://legacy.forums.gravityhelp.com/ <p>Hi<br /> I am having some problems with this process too. The PayPal side of things says its all worked for a user registration process. The paypal notification goes to the user and to admin as expected and the payment process is completed (money taken and received). However, no user is registered and there is no rg_paypal_transaction record created. IPN notification url has been set up as <a href="http://enterprisingwomensouth.co.uk/?page=gf_paypal_ipn" rel="nofollow">http://enterprisingwomensouth.co.uk/?page=gf_paypal_ipn</a> and I'm running this as Production.</p> <p>The form runs from <a href="http://enterprisingwomensouth.co.uk/join-enterprising-women-south/" rel="nofollow">http://enterprisingwomensouth.co.uk/join-enterprising-women-south/</a> which is also set as the User Registration page in Settings.</p> <p>Any thoughts?<br /> Cheers<br /> Steve </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-registers-entry-even-if-payment-not-made#post-147339 Fri, 15 Feb 2013 15:34:15 +0000 booke 147339@https://legacy.forums.gravityhelp.com/ <p>I also noticed that on the form in question, it does not show the options under paypal</p> <p> Create post only when payment is received.<br /> Update Post when subscription is cancelled. </p> <p>The other forms display those options. Could this be the possible culprit and why would those 2 options not be visible?</p> <p>M<br /> XMLA </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-registers-entry-even-if-payment-not-made#post-147322 Fri, 15 Feb 2013 14:47:21 +0000 booke 147322@https://legacy.forums.gravityhelp.com/ <p>I have it set to only email admin upon successful payment but admin still receives a copy of the form submission.</p> <p>Can I send you logins securely to investigate the setup?</p> <p>M<br /> XMLA | <a href="mailto:x@xmla.com">x@xmla.com</a> </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-registers-entry-even-if-payment-not-made#post-147236 Fri, 15 Feb 2013 10:38:52 +0000 Rob Harrell 147236@https://legacy.forums.gravityhelp.com/ <p>Yes, on the PayPal feed you have the option to only send notifications upon successful payment completion. </p>