https://legacy.forums.gravityhelp.com/topic/gravity-forms-suddenly-not-woring-on-my-website Gravity Support Forums Topic: Gravity forms suddenly not woring on my website? en-US Tue, 21 Apr 2026 15:31:24 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/gravity-forms-suddenly-not-woring-on-my-website#post-61674 Wed, 06 Jun 2012 16:18:57 +0000 David Peralty 61674@https://legacy.forums.gravityhelp.com/ <p>4clicks, please make your own post regarding your issue. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-suddenly-not-woring-on-my-website#post-61673 Wed, 06 Jun 2012 16:16:19 +0000 4clicks 61673@https://legacy.forums.gravityhelp.com/ <p>We are having a problem with our gravity forms. The forms show up but the forms are not delivering the forms data to our emails. We can see the entry in the admin panel for any submitted forms but the results do not get sent to us to see what has been submitted by the user. </p> <p>This is the form that is giving the issue we're trying to resolve <a href="http://www.4clicks.com/demo-request/" rel="nofollow">http://www.4clicks.com/demo-request/</a> </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-suddenly-not-woring-on-my-website#post-61634 Wed, 06 Jun 2012 12:31:02 +0000 David Peralty 61634@https://legacy.forums.gravityhelp.com/ <p>The result was that the scroll.js seemed to be looking for a value on any page it was included it on, and was only being actively used on the home page of your site. By making sure to only enqueue this script on the home page, I was able to solve the issue at hand. The theme developer should make sure to only include scripts on relevant pages so that this kind of issue doesn't happen again. </p> <p>I've e-mailed you the change I made to the theme, and ask that you pass it along to the developers. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-suddenly-not-woring-on-my-website#post-61632 Wed, 06 Jun 2012 12:22:06 +0000 Carl Hancock 61632@https://legacy.forums.gravityhelp.com/ <p>@dzne Just so you are aware, whoever posted on the StudioPress saying Gravity Forms uses jQuery v1.7.2 is incorrect. Gravity Forms, like StudioPress, uses the built in jQuery from WordPress which means it uses jQuery v1.7.1 when running WordPress v3.3+.</p> <p>Also to clarify some comments here regarding conditional logic being delicate, etc. that isn't the situation. Conditional logic uses javascript. When your browser encounters ANY javascript error on the page, it will quit executing any remaining javascript. When this happens, the conditional logic javascript doesn't get executed and the form is not displayed. So these types of issues have nothing to do with conditional logic being delicate or touchy, it has to do with how javascript fundamentally works within your browser.</p> <p>These issues aren't caused by problems or "delicate" code in Gravity Forms, they are caused by javascript errors being output by a theme or another plugin. Sites shouldn't have javascript errors and when they exist, they need to be corrected because they can impact your browsers ability to execute javascript just like they have here.</p> <p>That being said, have you already corrected the issue? When I view the page at the URL provided, the form appears fine and conditional logic is working.</p> <p>I am visiting the form on this page: <a href="http://www.wpformoms.com/hire-me/" rel="nofollow">http://www.wpformoms.com/hire-me/</a></p> <p>Also just wanted to note that in the future please post your own support forum request when you have an issue rather than post as a reply to someone else's issue. The original posters issue was already resolved, his issue was caused by unrelated javascript errors on his site preventing the browser from executing conditional logic. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-suddenly-not-woring-on-my-website#post-61592 Wed, 06 Jun 2012 08:56:50 +0000 dzyne 61592@https://legacy.forums.gravityhelp.com/ <p>Thankyou. </p> <p>It's late here in Australia so I'm off to bed. Will check on this tomorrow morning. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-suddenly-not-woring-on-my-website#post-61591 Wed, 06 Jun 2012 08:54:22 +0000 David Peralty 61591@https://legacy.forums.gravityhelp.com/ <p>Great, I will focus on getting this sorted out for you today. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-suddenly-not-woring-on-my-website#post-61589 Wed, 06 Jun 2012 08:50:23 +0000 dzyne 61589@https://legacy.forums.gravityhelp.com/ <p>I already have created an admin login &amp; emailed it to you as per your comment above on the 31st of May </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-suddenly-not-woring-on-my-website#post-61588 Wed, 06 Jun 2012 08:46:17 +0000 David Peralty 61588@https://legacy.forums.gravityhelp.com/ <p>Okay, I think the best way to resolve this would be to get an admin login from you. Can you e-mail me at <a href="mailto:peralty@rocketgenius.com">peralty@rocketgenius.com</a> and link to this forum thread. I'll take a look at things, and get developers involved if need be. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-suddenly-not-woring-on-my-website#post-61585 Wed, 06 Jun 2012 08:36:50 +0000 dzyne 61585@https://legacy.forums.gravityhelp.com/ <p>The form does appear now with the Twenty Eleven theme - the other day when I tried that (prior to installing todays GF update) the form was not showing up. </p> https://legacy.forums.gravityhelp.com/topic/gravity-forms-suddenly-not-woring-on-my-website#post-61582 Wed, 06 Jun 2012 08:25:38 +0000 David Peralty 61582@https://legacy.forums.gravityhelp.com/ <p>If you could quickly test with the Twenty-Eleven theme, we would know for sure what is happening, but Gravity Forms should work fine with JQuery 1.7.1. The default WordPress theme uses 1.7.1. If everything works, then we will know that there is some conflict between your theme and Gravity Forms and can troubleshoot from there. </p>