https://legacy.forums.gravityhelp.com/topic/help-export-button-not-working Gravity Support Forums Topic: Export button not working en-US Mon, 06 Apr 2026 20:23:15 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/help-export-button-not-working#post-29480 Fri, 08 Jul 2011 12:51:53 +0000 Carl Hancock 29480@https://legacy.forums.gravityhelp.com/ <p>@Ayyaz What version of Gravity Forms are you using? It's unlikely to be file permissions because the latest version of Gravity Forms doesn't write a file to your server, it streams it directly to your browser. I would first check to make sure you are running the latest version of Gravity Forms. Older versions of Gravity Forms handled the export differently, and did require folder file permissions be set correctly. </p> https://legacy.forums.gravityhelp.com/topic/help-export-button-not-working#post-29452 Fri, 08 Jul 2011 08:18:20 +0000 Ayyaz 29452@https://legacy.forums.gravityhelp.com/ <p>My server already has a PHP memory limit of 64MB, the folder permissions are set to 755, I even tried 777 still no luck. Anything else to try? The button won't work even for exporting 1 day's data. </p> https://legacy.forums.gravityhelp.com/topic/help-export-button-not-working#post-29129 Tue, 05 Jul 2011 12:33:26 +0000 Carl Hancock 29129@https://legacy.forums.gravityhelp.com/ <p>First check to make sure you are running the latest version of Gravity Forms, which is v1.5.2.8. </p> <p>As Kevin stated above, it could be a file permissions issue but It could also be a PHP memory issue. If you don't have enough available PHP memory to process all of your entry data then it won't be able to complete the export routine.</p> <p>For information on how to increase available PHP memory see this tutorial:</p> <p><a href="http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/" rel="nofollow">http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/</a> </p> https://legacy.forums.gravityhelp.com/topic/help-export-button-not-working#post-29105 Tue, 05 Jul 2011 10:02:01 +0000 Kevin Flahaut 29105@https://legacy.forums.gravityhelp.com/ <p>It could be a permissions issue. That's been the case when your issue happened before.</p> <p><a href="http://www.gravityhelp.com/forums/topic/export-feature-not-working" rel="nofollow">http://www.gravityhelp.com/forums/topic/export-feature-not-working</a></p> <p>Check that out and see if it makes a difference. </p> https://legacy.forums.gravityhelp.com/topic/help-export-button-not-working#post-29104 Tue, 05 Jul 2011 09:53:36 +0000 Ayyaz 29104@https://legacy.forums.gravityhelp.com/ <p>Anyone got a fix for this? </p> https://legacy.forums.gravityhelp.com/topic/help-export-button-not-working#post-29054 Mon, 04 Jul 2011 05:50:54 +0000 rickyp04 29054@https://legacy.forums.gravityhelp.com/ <p>I have loads of data in the form but on a couple of my sites, the export button does nothing on click and doesn't provide the download box as it should. </p> <p>Why is this? What's the fix?!</p> <p>Thanks in advance! </p>