https://legacy.forums.gravityhelp.com/topic/help-next-button-not-working-in-ie8 Gravity Support Forums Topic: Help! Next button not working in ie8. en-US Sat, 04 Apr 2026 12:21:18 +0000 http://bbpress.org/?v=1.0.1 q https://legacy.forums.gravityhelp.com/search.php https://legacy.forums.gravityhelp.com/topic/help-next-button-not-working-in-ie8#post-31966 Sun, 07 Aug 2011 15:12:06 +0000 Kevin Flahaut 31966@https://legacy.forums.gravityhelp.com/ <p>Wonderful. That's what I like to hear. I'm glad we could help out. </p> https://legacy.forums.gravityhelp.com/topic/help-next-button-not-working-in-ie8#post-31964 Sun, 07 Aug 2011 14:43:21 +0000 keithmanila 31964@https://legacy.forums.gravityhelp.com/ <p>case closed! Thank you so much Kevin! nice support. everything is fine now including the issues with IE8. finally i can sleep! Thanks Kevin! Thank you so much Gravity Forms! </p> https://legacy.forums.gravityhelp.com/topic/help-next-button-not-working-in-ie8#post-31957 Sun, 07 Aug 2011 10:40:49 +0000 Kevin Flahaut 31957@https://legacy.forums.gravityhelp.com/ <p>The "anomaly" field you're seeing is the spam "honeypot" field that you've activated for your form. Normally it's hidden with CSS and only spam-bots see it and fill it out. If you're seeing it, it means that something in your theme CSS is forcing it to display.</p> <p>The CSS won't just change. It's not a dynamic file, just a static file that gets called into your theme. If something is changing, then something is wrong in your theme.</p> <p>I can see that right now your forms are not loading the default forms.css file from the plugin. Go to your main forms settings page and make sure you have the "output CSS" option set to yes. Once the default CSS is loaded properly, you should see a huge difference in your forms.</p> <p>No CSS (current state) : <a href="http://bit.ly/qOv48b" rel="nofollow">http://bit.ly/qOv48b</a></p> <p>With Default CSS: <a href="http://bit.ly/pofW7k" rel="nofollow">http://bit.ly/pofW7k</a> </p> https://legacy.forums.gravityhelp.com/topic/help-next-button-not-working-in-ie8#post-31955 Sun, 07 Aug 2011 04:31:26 +0000 keithmanila 31955@https://legacy.forums.gravityhelp.com/ <p>Also, the CSS changed by itself. I'm only using the default CSS of the form then suddenly everything changes. I have screenshots of the anomalies below.</p> <p>Form Issue: ghost fields keeps on appearing in the site (before the submit button) but in the form editor, the field doesn't exist<br /> <a href="http://www.jcstennis.com/pic/formissue.jpg" rel="nofollow">Form Issue Screenshot</a></p> <p>CSS Anomaly: the css changed. It was just default CSS last week. This includes the date picker which looks very weird.<br /> <a href="http://www.jcstennis.com/pic/cssanomaly.jpg" rel="nofollow">CSS Anomaly Screenshot</a></p> <p>I have 61 booking forms and all of them have this anomaly at the end. Check one of the forms below :<br /> <a href="http://www.jcstennis.com/schedules/summer-junior-camp-booking/?schedulename=Feb_10_12_Junior_Summer_Camp&amp;form=55" rel="nofollow">Form Sample</a> </p> https://legacy.forums.gravityhelp.com/topic/help-next-button-not-working-in-ie8#post-31928 Sat, 06 Aug 2011 15:52:38 +0000 keithmanila 31928@https://legacy.forums.gravityhelp.com/ <p>Thanks Kevin. Actually, none of them worked. i was thinking when you said that you recreated the form and it performed well. So what I did is I reinstalled the plugin and deleted the tables from the database. It worked! The only thing is the extra parameter before the submit button. There are no inputs like name, phone or email below "I hereby agree to JC's Terms and Conditions" checkbox in my form builder. But in the website, it shows an extra input. When you filled it up (the extra input), the form shows a blank summary after hitting the submit button and the submission doesn't shows up in the entries. It's like it was never sent at all. </p> https://legacy.forums.gravityhelp.com/topic/help-next-button-not-working-in-ie8#post-31698 Thu, 04 Aug 2011 09:50:18 +0000 Kevin Flahaut 31698@https://legacy.forums.gravityhelp.com/ <p>I was able to recreate the issue in IE8. I'm not sure why the new window opens up. It makes me suspect that some other script is hijacking the next button.. I'm not sure. I tried another multi-page form on my test site and it worked properly in IE8.</p> <p>Have you already tried testing for a theme/plugin conflict. If not, I would recommend doing that first.</p> <p><a href="http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict" rel="nofollow">http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict</a></p> <p>Also, have you tried disabling the Ajax submission to see if the standard method works?</p> <p>Lastly, I've noticed quite a few errors in your markup that could be potential sources of the problem. IE8 is less forgiving of some of these markup problems than other browsers. Just one example..</p> <pre><code>&lt;!-----------------------------------------------------FLAGS AREA-----------------------------&gt;</code></pre> <p>is not a properly formatted HTML comment. You can't add an endless amount of hyphens like you would in a CSS comment.</p> <pre><code>&lt;!-- FLAGS AREA --&gt;</code></pre> <p>is the appropriate format. I would suggest running your page through the <a href="http://validator.w3.org/check?uri=http%3A%2F%2Fwww.jcstennis.com%2Fschedules%2Fadult-weekend-package%2F%3Fschedulename%3DFeb_10_12_World_Class_Adult_Drills&amp;charset=%28detect+automatically%29&amp;doctype=Inline&amp;group=0" rel="nofollow">HTML validator</a> to help you find any orphaned tags and markup inconsistencies as well. </p> https://legacy.forums.gravityhelp.com/topic/help-next-button-not-working-in-ie8#post-31683 Thu, 04 Aug 2011 06:03:37 +0000 keithmanila 31683@https://legacy.forums.gravityhelp.com/ <p>Here are the screenshots:</p> <ul> <li><a href="http://www.jcstennis.com/pic/1.jpg" rel="nofollow">the 1st page of the form</a></li> <li><a href="http://www.jcstennis.com/pic/2.jpg" rel="nofollow">the 2nd page of the form where everything stops whenever the next button is clicked</a></li> </ul> https://legacy.forums.gravityhelp.com/topic/help-next-button-not-working-in-ie8#post-31680 Thu, 04 Aug 2011 05:06:39 +0000 keithmanila 31680@https://legacy.forums.gravityhelp.com/ <p>Im still having this issue. My client tried this in different computers running ie8 and they all froze in the 2nd page (going to 3rd). The submit button (when pressed) just endlessly loops like it is waiting for something, it opens another window which has nothing in it. Any solutions? </p> https://legacy.forums.gravityhelp.com/topic/help-next-button-not-working-in-ie8#post-31609 Wed, 03 Aug 2011 15:41:47 +0000 David Smith 31609@https://legacy.forums.gravityhelp.com/ <p>Hi Keith,</p> <p>Are you still experiencing this issue? I was unable to recreate this issue in IE9, IE8 or IE7. </p> https://legacy.forums.gravityhelp.com/topic/help-next-button-not-working-in-ie8#post-31519 Wed, 03 Aug 2011 02:42:14 +0000 keithmanila 31519@https://legacy.forums.gravityhelp.com/ <p>Need help. the next button in the second page of my 3-page form is not working in internet explorer 8. I have this schedule in a page <a href="http://www.jcstennis.com/schedules/" rel="nofollow">http://www.jcstennis.com/schedules/</a> and when you click "book now" it sends a query string to the booking page <a href="http://www.jcstennis.com/schedules/adult-weekend-package/" rel="nofollow">http://www.jcstennis.com/schedules/adult-weekend-package/</a>. There, the first page works fine, but when you press the next button in the second page, ie8 opens another window which is empty and the previous window freezes in the second page like it is locked in a continuous loop or something. Also the form is a bit weird when you press the next button without clicking a required field. </p>